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Wyndham Indianapolis West
- Hotels
- Indianapolis, IN
About this business
Wyndham Indianapolis West, initially known as Adam's Mark Hotel is a great option for those looking for a luxurious stay during their trip to Indianapolis. Not only is the hotel located close to numerous tourist attractions in Downtown Indianapolis, but it also has a number of meeting spaces and business amenities. The outdoor and indoor pools and the 24 hour fitness center also make it easy to stay in shape while you are in the hotel. The premium bedding, complimentary WiFi and comfy work desks are just some of the other re... read more
Location details
2544 Executive Dr, Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
State Dart Tournament with hundreds in attendance. NO HOT WATER OR SOAP in bathrooms. Hot water was turned off. Bathroom had water from a leaking toilet that towels were put down for. Still water ALL OVER THE BATHROOM FLOOR. Absurd for the $ that was spent in this hotel this weekend.
Business response:
Dear Michelle, please accept our apologies for the issue in the public restroom. Though the hot water was not turned off, a plumbing issue was identified and rectified with an emergency service repair. We are sorry for any inconvenience this caused.
Business response:
Dear Andrea, thank you for choosing the Wyndham. We are eager to grow and learn from our guests and look forward to any additional feedback you may have to akearney@wyndhamindianapoliswest.com.
We were there for a Dance Competition that they were not prepared for. If you know you are having a lot of people in your hotel then my suggestion is to staff accordingly. We were on the second floor and the heating and cooling units were right out side our windows making ungodly noises so it was hard to sleep. Hoping for a different destination next time! And there is no late check out!
Business response:
Dear Lelia, We are very sorry to hear about your dissatisfaction with your recent convention. We are disappointed to receive your feedback. Though the group contact indicated that they were extremely pleased, we are eager to learn from our attendees and guests. We make every attempt to honor late checkouts. However, when arriving groups are expected, it is not possible to allow late checkouts that impact our ability to prepare for the new group arrival. We apologize for any inconvenience this has caused.
Business response:
Dear Amy, We are eager to gain additional feedback to allow us an opportunity to improve our services for future guests. Please feel free to share any information by emailing us at akearney@wyndhamindianapoliswest.com
While the hotel was nice and the Wi-Fi free, the prices in the restaurant were extremely high. Also, there was neither a refrigerator nor a microwave in the room. With this supposedly a higher end hotel, I was surprised and disappointed.
Business response:
Dear Larry, Thank you for your feedback. We are happy to hear that you found the hotel to be nice. As a full service Wyndham brand hotel, our brand model does not include microfridge units. This is based on the concept that guests do not bring their own food items to full service convention hotels. With that said, we have multiple rooms that are equipped with a fridge unit and have public access microwaves to accommodate guests that have needs that vary from our brand concept. Rooms with fridges also include breakfast for 2 ... read more
Business response:
Dear Michael, Thank you for your 5 star review rating. We appreciate your business and are thrilled to know that we met or exceeded your expectations. We hope to see you again soon!
Aa nice property off the highway. Clean, neat, and quiet! Big well equipped room with all of the extras you would expect. OK full "buffet" breakfast. Nice place I would stay here again!
They do need better directions to the elevators. The restaurant was great
Business response:
Dear Robert, Thank you for choosing the Wyndham Indianapolis West. We appreciate your business and feedback. We will review signage to the elevators as we are currently adding some signage throughout the building. We are happy to hear the restaurant was great and hope to see you again soon. Sincerely, Angela Kearney
Frequently asked questions about Wyndham Indianapolis West
How is Wyndham Indianapolis West rated?
Wyndham Indianapolis West has a 3.6 star rating with 3,089 reviews.
When is Wyndham Indianapolis West open?
Wyndham Indianapolis West is open now. It will close at 6:00 p.m.
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