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Wyndham Indianapolis West
- Hotels
- Indianapolis, IN
About this business
Wyndham Indianapolis West, initially known as Adam's Mark Hotel is a great option for those looking for a luxurious stay during their trip to Indianapolis. Not only is the hotel located close to numerous tourist attractions in Downtown Indianapolis, but it also has a number of meeting spaces and business amenities. The outdoor and indoor pools and the 24 hour fitness center also make it easy to stay in shape while you are in the hotel. The premium bedding, complimentary WiFi and comfy work desks are just some of the other re... read more
Location details
2544 Executive Dr, Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was there in April for a convention. The food sucks. The bar uses cheap mixers to make you nasty expensive drinks. The staff is rude and all but refused to honor the reserved rate. Best thing about it is the Starbucks inside
Business response:
Wendy, I am sorry to hear of your experience and am eager to rectify any issues you had with honoring your rate. Unless you booked after the group cutoff date, I am not clear on the staff not honoring a rate you were quoted and I am hopeful to resolve. We use name brand bar mixers so I am also unclear on this and have not heard this feedback before. Please email with your contact information for an opportunity to rectify any issues your experienced.
RecommendedThank you all again for another great year at Wyndham! You will be missed! Brandy you rocked all weekend, thank you to my ladies at the coffee shop for being so down to earth and loving the costumes!!! I have so many pictures with you all! I had a blast as always! Food was awesome this year too!!!
Business response:
Thank you Amy! We appreciate your feedback. We are thrilled to hear our staff made a positive impact on your experience.
Front desk staff was very accommodating. Beautiful rooms
Business response:
Thanks Corey! We hope to see you again soon.
The staff was very friendly and helpful, but the building is really showing it’s age... the rooms are run down and full of stains, and three people in our group had broken showers in their rooms. The staff did their best, but they don’t have much to work with.
Business response:
Dear Buck, Thank you for your feedback. We are happy to hear the staff was friendly and are diligently working on upgrades for the property.
If you’re dealing with anyone here, work with brandy or Bri/bre. Genuine, helpful, and humorous employees. Don’t count on anyone else!
Business response:
Dear Bryce, Thank you for your feedback. We are happy to receive your comments on members of our management team and will be sure to acknowledge them. We are hopeful to mentor a team full of reliable hospitality professionals.
The Hotel staff was awesome, and funny. The Starbucks inside sucked, royally. 3 separate drinks, 3 different times, all were bad. Really, also, for it being $117. Per night I wasn't impressed w the room. No frige, no microwave, was clean tho. No extra rolls of TP. 3 women in a room and no extra tp. The girls at the front desk, they deserve a raise.
Business response:
Dear Tina, We are happy to hear that the staff was awesome and funny. We apologize that your experiences in the cafe were not positive ones and are working to train all new team members on using the recipe book on drinks they are not fully versed in making. We have multiple rooms and floors with fridge units, that are available upon making your reservation. Though this is not a full service Wyndham brand standard, we realize this is a growing guest need and continue to add this feature to our rooms, as able. We apologize for... read more
We were there for the DOTD convention and didn't spend the night. So from that perspective everything was O.k. Good parking for the event. Ate lunch at their restaurant and that was pretty tasty. The event itself was well organized. We had a good time.
Business response:
Dear Jim, Thank you for your feedback on the recent convention. We are happy to hear that you enjoyed the event and dining experience.
Business response:
Dear Ronald, Thank you for choosing the Wyndham Indianapolis West. We appreciate your business and 5 star review rating!
Frequently asked questions about Wyndham Indianapolis West
How is Wyndham Indianapolis West rated?
Wyndham Indianapolis West has a 3.6 star rating with 3,013 reviews.
When is Wyndham Indianapolis West open?
Wyndham Indianapolis West is closed now. It will open at 9:00 a.m.
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