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Wyndham Indianapolis West
- Hotels
- Indianapolis, IN
About this business
Wyndham Indianapolis West, initially known as Adam's Mark Hotel is a great option for those looking for a luxurious stay during their trip to Indianapolis. Not only is the hotel located close to numerous tourist attractions in Downtown Indianapolis, but it also has a number of meeting spaces and business amenities. The outdoor and indoor pools and the 24 hour fitness center also make it easy to stay in shape while you are in the hotel. The premium bedding, complimentary WiFi and comfy work desks are just some of the other re... read more
Location details
2544 Executive Dr, Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedNice friendly staff, from front desk, housekeeping, and restaurant. Very clean hotel with a bunch of friendly faces
Business response:
Dear Denise, Thank you for sharing your feedback. We are happy to hear of your experience and hope to see you again soon.
very good experience very friendly. i would go back
Business response:
Dear Paula, Thank you for taking the time to share your thoughts on your stay. We are happy to hear of your position experience and look forward to being your host again.
Needs a lot of updating. Very old and smelly.
Business response:
Dear Mike, we are sorry to hear of your experience and continue to complete updates and renovations to the property.
We’ve stayed at many hotels in Indianapolis and this was not the best place. We booked two rooms. Our room smelled damp and musty as if someone had smoked in the room. The back of the tv was not broken off but left off after a repair was made to the tv. Our second day, they took our hung up Dirty towels but left no clean towels. The other room did not fair as well. That room smelled damp. Upon pulling the curtains back, there was considerable water damage to the entire area around the window to the point that the paint was p... read more
Business response:
Dear Beth, On behalf of the staff and management, please accept our apologies for the experience your described. I have shared your feedback with our team with a request to address any issues in the room and the housekeeping details you noted. As we come out of peak season, our team is working diligently to repair room issues that transpired over the past few months. We are sorry for any inconvenience and welcome any opportunity for a chance to gain your business. Please feel free to email us akearney@wyndhamindianapoliswest... read more
Great place to hold an event like a Dance Competition.
Business response:
Dear Thomas, Thank you for your comments on your recent conference experience. We are well-suited for convention groups and are happy to hear that you enjoyed the venue.
It’s a great place to conduct meetings the restaurant has good food the staff does a great job !!!
Room air didn't work. Called the desk and they came but couldn't fix it. The TV was old, so PS4 didn't connect to it. And they said it was like that on purpose. Management was rude. Wish the pool was inside. No microwave. Was a fridge, that you had to ask to be brought to your room. Wouldn't stay here again.
Business response:
Dear Chris, Please accept our apologies for the experience you have noted. We have forwarded your comments to our management team to address any HVAC issues. While brand standards follow a full service model, without micro/fridge units in rooms, we have added multiple room types with fridge units that are available when making reservations. We are concerned on your comment on management and are hopeful to gather additional detail. Please email me at akearney@wyndhamindianapoliswest.com to help us improve our service experien... read more
My husband is on a business trip in the Indianapolis area. When he tried to check into the hotel, the front desk clerk could not find his room reservation for quite some time and was extremely short with him regarding his reservation. After checking in he was advised to go elsewhere for his meal, as the person he talked to could not recommend the restaurant on the premises. His first room had no adequate air conditioning and his second room door handle was broken. On his attempt to go to his third room, the security guard on... read more
Business response:
Laura, I am sorry to hear of your experience, and shocked at the behavior of our hired vendor you described. I am eager to gather more information and am hopeful you will send me your contact information to akearney@wyndhamindianapoliswest.com
Just terribe
Business response:
Bobby, thank you for allowing me the opportunity to discuss the situation with your wife. Though the Indianapolis area may be reported as high crime rate, this is not a common occurrence at our facility with an active security crew on the team. We are very sorry to hear of your incident but has brought to light the need for training on some basic customer relations. I believe your wife was satisfied with our discussion.
Frequently asked questions about Wyndham Indianapolis West
How is Wyndham Indianapolis West rated?
Wyndham Indianapolis West has a 3.6 star rating with 3,013 reviews.
When is Wyndham Indianapolis West open?
Wyndham Indianapolis West is closed now. It will open at 9:00 a.m.
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