Van Bortel Ford's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Van Bortel Ford

4.7

About this business

Specialties Van Bortel Ford is the best New and Used Car Dealer in East Rochester, NY and has been in business since 2001. We have a wide variety of New and Used Cars, Trucks, Vans, and SUVs. As a seven-time Ford President's Award winner and 2016 Time Magazine Dealer of the Year, we strive to provide the best customer service to people visiting our dealership. We proudly serve Rochester, Buffalo, Greece, and Syracuse New York. Some of our bestselling models include the New Ford Focus, Fusion, Fiesta, Mustang, Taurus, Flex, E... read more

Location details

6327 New York 96, Victor, NY, 14564, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7198 reviews
Select a rating
Susanne Lasco Burke's profile image
Susanne Lasco Burke 
8 years ago
Kitty Massara's profile image
Kitty Massara 
8 years ago

I would give Van Bortel 10 stars! I just brought my new Impreza Ltd home to Syracuse...a short drive that is well worth it in every way. We always feel welcome and at home, receive superb, no-nonsense, no pressure deals both on the trade and the purchase. This dealership is unique and light years ahead of any other in that respect and it is a pleasure doing business there. I've never experienced this at any other dealership. Karl, Jeremy and Jake all go the extra and we leave with the assurance they really are there for us! ... read more

Laura Palmer's profile image
Laura Palmer 
8 years ago

we bought our first subaru back in PDX (it's unofficially the official car of PDX) and wanted to get one out here to replace my old car. great staff, very professional...looking forward to getting maintenance here as well in the future... 

Business response:

Welcome to Rochester and thank you for the great review and business! 

Lindsay Miller's profile image
Lindsay Miller 
8 years ago

Today, 12/29 Is the day that purchased my first Subaru (my 2nd car ever) and I couldn't be happier with the service I received. My sales man Vince Bovenzi was great! He was not at all pushy, listened to my needs and was very pleasant to work with. Nichole in finance was so very kind and she explained everything with a full amount of detail. Let's be honest, buying a car is very stressful but at VB, you made it hassle free. I'm very excited to be a customer and I look forward to recommending to friends and family. Thanks to e... read more

Business response:

Thank you so much for the business and for the awesome review!!! Enjoy your new Crosstrek!! 

Brian O'Neil's profile image
Brian O'Neil 
8 years ago

Best of experiences with the purchase of my new set of wheels. Thanks everyone! 

Business response:

Thank you so much for the great review!! We're not responsible for speeding tickets!! Enjoy your new XT in the impending snowpocalypse 😎 

Erin O'Neil's profile image
Erin O'Neil 
8 years ago

Everyone that we dealt with was so great, no pressure and easy going. Our salesman Jim Bertino was very helpful to us. They manage things very well for such a busy dealership. Will definitely be going back in the future!! 

Business response:

Thank you so much for the business and the amazing review!!! 

Danielle Kristinna's profile image
Danielle Kristinna 
8 years ago

Great experience at the service department. Fast and professional. Great people to work with 

Business response:

Thank you so much for the great review and for your business!!! 

Bill Hecht's profile image
Bill Hecht 
8 years ago

FRIENDLY. TRUSTWORTHY. UNDERSTANDING. The way we expect a business to be run but seldom is. ��� 

Julia Beth Jornsay-Silverberg's profile image
Julia Beth Jornsay-Silverberg 
8 years ago

I just bought my very first car from Van Bortel, and I was amazed at how much they went above and beyond with their customer service. None of the sales people are pushy; it's not your typical dealership. You don't feel like you're been swindled; you feel like you're being helped. They found me the exact car that I was looking for (with each specific amenity I hoped for,) at a price that no other dealer could ever match... and they did all of it with a smile. I wouldn't ever get a Subaru from anyone else. 

Frequently asked questions about Van Bortel Ford

How is Van Bortel Ford rated?

Van Bortel Ford has a 4.7 star rating with 198 reviews. 

When is Van Bortel Ford open?

Van Bortel Ford is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com