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Van Bortel Ford

4.7

About this business

Specialties Van Bortel Ford is the best New and Used Car Dealer in East Rochester, NY and has been in business since 2001. We have a wide variety of New and Used Cars, Trucks, Vans, and SUVs. As a seven-time Ford President's Award winner and 2016 Time Magazine Dealer of the Year, we strive to provide the best customer service to people visiting our dealership. We proudly serve Rochester, Buffalo, Greece, and Syracuse New York. Some of our bestselling models include the New Ford Focus, Fusion, Fiesta, Mustang, Taurus, Flex, E... read more

Location details

6327 New York 96, Victor, NY, 14564, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7198 reviews
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Mike Penn's profile image
Mike Penn 
9 years ago

Recently purchased my second Subaru from VanBortel a 2016 Outback in lapis blue. So far the whole family loves it and wants to go everywhere in it. 

Business response:

That's awesome, Mike!! Thanks for the business and post a picture of your new Subie for us!!! 

J.D. Berner's profile image
J.D. Berner 
10 years ago

Business response:

We're very sorry to hear you're not 100% in love with your Subaru! Have we addressed this? Have you spoke to our Service Manager or Kitty yet? Please let me know. My email is klindemuth@gmail.com. Thank you! 

Joseph Troiano's profile image
Joseph Troiano 
10 years ago

Leased my first Subaru (and first new car) from Van Bortel. Vince and the entire crew were amazing and worked with me every step of the way to stay within my budget and to get me the car I wanted. Hassle free process with amazing service. 

Business response:

Thanks for the awesome review and congratulations on your new Subaru!!!! Hope you have many years together!!! 

Patrick Fong's profile image
Patrick Fong 
10 years ago

Just purchased a new vehicle from Van Bortel Subaru and was completely impressed with the professionalism, courtesy, and efficiency of their entire staff. My sales representative Jim Pennell was outstanding. I would gladly recommend this dealership to friends & family and would not hesitate to return to Van Bortel the next time I am in the market for a new vehicle. Well done! 

Business response:

Thank you for your business and your review, Patrick!! I will make sure to show this to Jim!! 

Rachael Thorp's profile image
Rachael Thorp 
10 years ago

I was in for service yesterday. I was cranky and rushed for reasons having nothing to do with Van Bortel. The service department was kind, helpful, and took excellent care of me and my car. They even went out of their way to save me money on a repair to some minor damage that I had caused myself. They also saved me time on a warranty repair even though I had messed up my part of the process. Above and beyond always! Van Bortel is the best! 

Business response:

Thank you so much for the business and the review!!! Hope your experience here brightened your day a little! 😃 

Tamarah Lehr Short's profile image
Tamarah Lehr Short 
10 years ago

Today is one-year anniversary of ownership my subaru premium/luxury 2.5i jasmine green forester I Love My Subaru! :D. 

Business response:

Congratulations and happy anniversary!!! 

Bethany Galleher Scaglia's profile image
Bethany Galleher Scaglia 
10 years ago

Great experience dealing with the VanBortel Subaru team! Jeremy, Jim and Kevin made the purchase of our 2015 Subaru Forester 2.5i Touring an absolute breeze!! Thank you...we will see you again! 

Sarah Ippolito Kent's profile image
Sarah Ippolito Kent 
10 years ago

I bought my new crosstrek on Tuesday and couldn't be happier with the process from starting w Peg to finish!! Over 150 miles on it already and so much fun to drive!!! Thanks guys!! 

Chelsea Paige's profile image
Chelsea Paige 
11 years ago

Best place to work. Especially with my mother!! 

Frequently asked questions about Van Bortel Ford

How is Van Bortel Ford rated?

Van Bortel Ford has a 4.7 star rating with 198 reviews. 

When is Van Bortel Ford open?

Van Bortel Ford is closed now. It will open at 9:00 a.m. 

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