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Van Bortel Ford

4.7

About this business

Specialties Van Bortel Ford is the best New and Used Car Dealer in East Rochester, NY and has been in business since 2001. We have a wide variety of New and Used Cars, Trucks, Vans, and SUVs. As a seven-time Ford President's Award winner and 2016 Time Magazine Dealer of the Year, we strive to provide the best customer service to people visiting our dealership. We proudly serve Rochester, Buffalo, Greece, and Syracuse New York. Some of our bestselling models include the New Ford Focus, Fusion, Fiesta, Mustang, Taurus, Flex, E... read more

Location details

6327 New York 96, Victor, NY, 14564, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7198 reviews
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Ubaldo Varela's profile image
Ubaldo Varela 
11 years ago

Quick service 

Business response:

Thank you so much for stopping in today and thanks for letting us take a video!!! Safe travels! 

Michelle Peck's profile image
Michelle Peck 
11 years ago

Just bought a new 2015 Forrester. Couldn't be happier with the service and the product. It was a relaxing and enjoyable experience. I don't think I'll ever shop anywhere else. 

Kathleen Randall Henry's profile image
Kathleen Randall Henry 
11 years ago

Bought our new Cross Trek home yesterday, and drove from Oswego to buy it, yes, this dealership is that great! The people are cool, the atmosphere is laid back, and the inventory is off the wall. When you get a hug goodbye from your salesman and your finance person, you know you are in a business that just gets it. Customer service is paramount, and you guys nail it. Now, if we could just have enough money to buy another one! Thank you for the best buying experience EVER! 

Business response:

Kathleen Randall Henry, we think you're cool too!! Thank you for coming all the way to Victor to do business with us. Hope you get many years of enjoyment out of your new XV Crosstrek and welcome to the Van Bortel Family! 

Susan Marino's profile image
Susan Marino 
11 years ago

Best dealership ever! Service department rocks! 

Tony Mauro's profile image
Tony Mauro 
11 years ago

I bought my CrossTrek from VanBortel and get all my service done there and drive from Binghamton, NY to do it, enough said!!! 

Business response:

Thank you for driving all this way Tony! 

Judy Almekinder's profile image
Judy Almekinder 
11 years ago

I love the service dept. I have had times where something happens and I need service and they always take me no matter what and always with a smile. 2 weeks ago I hit an object on 490 and flatten my tire, after the spare was on I called and they said to drop it off and. They were going to look at it that was at noon. At 5:15 they called and said my car was ready . They were super busy and I expected to sit until closing . I have owned many cars and the service department keeps me coming back ( oh and for you too Karl!!!) 

Elliot Zenilman's profile image
Elliot Zenilman 
11 years ago

worst service I have ever seen. 

Debby Herendeen's profile image
Debby Herendeen 
12 years ago

Love my new "chocolate" Subaru! Many thanks to our favorite sales rep. Theresa!!! Updated 2018. Love our new Subaru CrossTrek. Thanks again Theresa!!! 

Michele Cwiklinski's profile image
Michele Cwiklinski 
12 years ago

Wonderful experience at Van Bortel. I recommend to anyone in the market to purchase a Subaru. 

Frequently asked questions about Van Bortel Ford

How is Van Bortel Ford rated?

Van Bortel Ford has a 4.7 star rating with 198 reviews. 

When is Van Bortel Ford open?

Van Bortel Ford is closed now. It will open at 9:00 a.m. 

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