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US Auto Sales
- Automotive
- Chattanooga, TN
About this business
There’s not a better place to shop for a quality used car in the Scenic City than our U.S. Auto Sales used car dealership in Chattanooga, Tennessee. Whether you are cruising through the lovely downtown area or taking a peaceful drive through the overlooking hillsides and mountains, a U.S. Auto Sales used car is the way to go. We are here to serve you! We offer a large used car inventory, and this dealership has a dedicated staff of qualified and experienced individuals to get you on your way to purchase a car. The sale... read more
Location details
5950 Lee Hwy, Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I purchased a car through US Auto and on January 4 I hit a deer My insurance company total my car I have been getting the runner around from US Auto about release my title to my insurance company so that they can pay off the car Every time I call I can not get anyone on the phone . I do not understand the hassle of US Auto not releasing the title I am starting to think there's something wrong with the title it's going on a month since my insurance company total my car and US Auto still call me for a car payment when only thi... read more
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at ********************************************************? We hope to hear from you soon.
This is the worst company in the world i had a car accident and i was not the at fault party,but i didn't have the uninsured motorist coverage,but i what i did have was the cpi so along with that they was able to send out a Appraisal to get a quote so i can take it to the shop to get it fix,okay so when i got the information i needed to move forward i was able to drive my car to landmark ******** on **** blvd. to have them to fix my car so when i got there me and ******* walked around the car to inspect and when we got finis... read more
Business response:
Please reach us via email or phone, and we would be happy to discuss the issue at your earliest convenience ******************************************************** or ************. Thank you.
Back in December I stared this new job I let them know that the first week I worked it was only 2 days being I was hired through a temp agency. I worked my 2 days and was about to work a full week the next week but I got sick and wasnt able to work my week while I was working one night they shut it off next morning I would have been stranded at work if I didnt know the 24 hour code to use. They next week it was off again. I paid them numerous times a full payment of $248 they only keep it in for a week. I am very angry my ca... read more
Business response:
Im sorry to hear that you did not have a positive experience. Id like to research this further. Please send an email to ********************************************************.
This is the worst place everYou wait on the phone for 20 min then phone disconnects. I have been waiting on a copy of my title and a letter of guarantee for a totaled vehicle to be sent to my insurance company for over a month. I hate this company. In the meantime my payoff increases
Business response:
Please reach us via email or phone, and we would be happy to discuss the issue at your earliest convenience ******************************************************** or ************. Thank you.
This company does NOT care about you , They are thirsty for money if i could leave 0 starts i would , they have put me through a mental depression and they will hassle you even when you told them that you cant make the payment , I pay my payments on time every two weeks and the one week i just simply couldnt the harassed me so bad i had to borrow money they bullied me and let me sob crying while i begged them to help me if i were you i would go elses where because you WILL regret it !
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at ********************************************************? We hope to hear from you soon.
Salutations I spoke with your branch manager at your ********** location his name is *******. I spoke with him in regards to one of his sales people whom I had given a glowing review to for not returning my call in relation to not being happy with the vehicle I choose. He informed me that he would keep a eye out for another choice. He did not call me back, he did not return my calls and allowed the time to go past the actual five days. By the time I actually got someone on the phone he informed me that the authorized time wa... read more
Business response:
Were sorry to hear you had a less than desirable experience with our ********** dealership. ******** to learn more, please send us an email at ******************************************************** so we can further assist you with this matter. Hope to hear from you soon.
This company sells junks and when they're junk they don't want to fix or trade them in they should be absolutely ashamed of themselves
Business response:
Im sorry to hear that you did not have a positive experience. Id like to research this further. Please send an email to ********************************************************.
They are the worst company to buy your car from. They will not allow you extend your payment by 0 days even if you have made ontime payments for 1 year. They will cut your car off. This company scuks hope I can refinance my car somewhere else
Business response:
Im sorry to hear that you did not have a positive experience. Id like to research this further. Please send an email to ********************************************************.
I bought a 2019 ****** Corolla in 2020, on 12/04 I had a baby. On 11/25 I was rushed to to the hospital by ambulance and missed my payment. Due to being in the hospital on 12/5 a neighbor dropped my car off at the hospital for me to drive home once released from the hospital. I called into the office on 12/7 to discuss having my car turned back on so I can get home. I informed the manager ******** that I don't mind making the past due payment as well as the current payment. But I won't be able to do so until I make it home w... read more
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at ********************************************************? We hope to hear from you soon.
Frequently asked questions about US Auto Sales
How is US Auto Sales rated?
US Auto Sales has a 2 star rating with 367 reviews.
When is US Auto Sales open?
US Auto Sales is open now. It will close at 7:00 p.m.
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