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US Auto Sales
- Automotive
- Chattanooga, TN
About this business
There’s not a better place to shop for a quality used car in the Scenic City than our U.S. Auto Sales used car dealership in Chattanooga, Tennessee. Whether you are cruising through the lovely downtown area or taking a peaceful drive through the overlooking hillsides and mountains, a U.S. Auto Sales used car is the way to go. We are here to serve you! We offer a large used car inventory, and this dealership has a dedicated staff of qualified and experienced individuals to get you on your way to purchase a car. The sale... read more
Location details
5950 Lee Hwy, Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Worst company EVER!!!!!! I purchased a car on 3/5/2022. upon leaving the dealership the check engine light went on and the car would accel passed 40 MPH. I drove back to the dealership but they had already closed for the night and the next day was Sunday. I called them on Monday and was told that I could exchange it. however I was told that the car I purchased was the only car that they would finance me for. They wouldn't even give me a dealer plate to test drive and told me to drive around the parking lot. no check engine l... read more
Business response:
Please reach us via email or phone, and we would be happy to discuss the issue at your earliest convenience at *************************************************** or by phone at ************. Thank you.
US Auto is the absolute worst car dealership to deal with. And unfortunately due to poor credit or financial issues a lot of people have to use them. But if you can go anywhere else at all cost avoid this company. My car was involved in an accident and I wasnt at fault. Air bags deployed and the car was deemed a total loss. The person at fault insurance paid the value of the car and the *** Insurance I purchased was supposed to cover the balance of the car. After they received a check for over $11,000 theyre telling me that ... read more
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at at *************************************************** or by phone at ************? We hope to hear from you soon.
This is the worst company ever!!! Do NOT purchase a car from them! My car payments are paid and not behind at all. I went to start my car this morning to get my ******** off to school and work. The beeping disable sound came on & my car would not start. I tried to call them but they were closed so I had to wait a hour to call and by this time already I was late for work! I spoke to a agent she said my car payment was not made which IT WAS! She asked for the ref# and I provided it to her. She said she sent the code and then h... read more
Business response:
Im sorry to hear that you did not have a positive experience. Id like to research this further. Please send an email to at *************************************************** or by phone at ************.
I bought a car off of us auto..was told that if I kept the car for two years that I could up grade with no money down..I took the car back that I had for two years and ask for a upgrade..Almost an hour later...I was told that for some reason that I would have to keep the Car another year . They didn't up hold their end...The real reason they didn't want to trade up was because the car has 1,35000 miles they can't resell the car...and since I was not supposed to be put money down...They would not gain from the deal..So they b... read more
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at at *************************************************** or by phone at ************? We hope to hear from you soon.
I'm trying to understand how they have an A+ when they have nothing but bad reviews??? it's not making since
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at ***************************************************? We hope to hear from you soon.
Well I can say the service with u guys have been a 2 outta 5 until I met ************** or Mim in the recovery dpt.sorry sir for the miss spelling. Well i had choose to get my car from US Auto on my birthday last year in March. Soon after that we hit this pandemic. I lost my moms to the beginning my only brother after in the middle and lost my son 3 months ago at the age of 6 year old to random gunshot violence. life had put me in the streets lost everything i had including my sanity. But yet unlike most I mad sure us auto w... read more
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at ********************************************************? We hope to hear from you soon.
They **** never buy a vehicle from them all their vehicles are garage
Business response:
Im sorry to hear that you did not have a positive experience. Id like to research this further. Please send an email to ********************************************************.
They're the worst company to purchase a car.. Its like buying 3 cars at 1 time. You ask to speak to a supervisor they never put them on the phone.. Trying to get help with pay off amount cause I lost my job.. Never missed a payment for over 5 yrs... NEVER GO HERE..
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at ********************************************************? We hope to hear from you soon
If I could give them -5 stars I wouldthis is the worse place ever. Avoid at all cost, DO NOT BUY FROM HERE !!!!
Business response:
Im sorry to hear that you did not have a positive experience. Id like to research this further. Please send an email to ********************************************************.
Frequently asked questions about US Auto Sales
How is US Auto Sales rated?
US Auto Sales has a 2 star rating with 367 reviews.
When is US Auto Sales open?
US Auto Sales is closed now. It will open at 9:00 a.m.
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