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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The Dealership was clean and comfortable. The staff I came across were polite and friendly. The cleaning lady was even polite and friendly and respectfully greeted me as she went about her duties
Great service from the advisor Fernando. Bad service for the attendants waiting to connect me with the advisor. As I am waiting in lane one in my car, the attendants were sitting looking at me without any acknowledgment of me as they were laughing, talking and taking selfies on one young lady’s phone.
Business response:
Thank you for taking the time to provide us with this detailed feedback about your recent visit. We're pleased to hear that Fernando provided great service as your advisor. His dedication to customer satisfaction is something we greatly value. However, we are deeply concerned about the experience you had while waiting to be connected with your advisor. The behavior you described from our attendants falls well short of our service standards. We expect all of our staff to be attentive, professional, and focused on our customer... read more
Greg was awesome and understanding with what I needed done. Was very quick with getting my car serviced.
Business response:
Thank you for your kind words! We’re so glad to hear that Greg was able to understand your needs and provide quick and efficient service for your car. We truly appreciate your feedback and look forward to serving you again in the future!
Worked with us and we able to make a deal. Made us feel we were an important client
Daniel was professional and courteous with his service. I would highly recommend this dealership and their staff.
Business response:
We are delighted to hear about your positive experience with Daniel and our dealership. Our team takes great pride in providing professional and courteous service, and we are grateful that Daniel exemplified these qualities during your interaction. Thank you for your recommendation and for taking the time to share your feedback. We appreciate customers like you who help us recognize the outstanding work of our staff.
Now charging a fee for using credit card, no car wash, deal breaker 4 me
Business response:
Thank you for your feedback. We apologize for any frustration our recent changes may have caused, particularly regarding the credit card service fee and the absence of a car wash. We understand how important these factors are to our customers. To address your concerns directly, we encourage you to reach out to our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com. She would be happy to discuss your feedback and work towards a resolution. We appreciate your input and hope to have the opportunity to serve you ... read more
Joe is very helpful! We appreciated! Thank you! Please contact one we will be back to complete our car!
Greg Harris is a wonderful representative for Toyota of Dallas. He is professional and courteous. It was a pleasure doing business with him.
First service experience was a great one. Comfortable waiting area, ready when promised. Daniel answered all my questions, I was definitely not treated like a number.
Business response:
Thank you for your wonderful review! We're delighted to hear that your first service experience was a great one. It’s fantastic to know that you found our waiting area comfortable and that your vehicle was ready when promised. We’re especially pleased that Daniel took the time to answer all your questions and made you feel valued as a customer. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again!
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 19,698 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is closed now. It will open at 7:00 a.m.
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