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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Our Toyota dealership has served the Dallas metropolitan area since 1974. In addition to offering Toyota sales and service, and being a multi-time Toyota President’s Award winner, we’re dedicated to giving back to the community. We have sponsored events and organizations such as the USMC Toys for Tots program, Operation Once in a Lifetime, North Texas Crime Commission and Town North YMCA. At our Toyota dealership, we work hard to deliver excellence. We boast a wide selection of new and used Toyota cars, as well a... read more
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great service nacho was very nice and helpful with everything and very informative will return
Business response:
Thank you for your kind words about your recent experience at Toyota of Dallas! We're thrilled to hear that Nacho provided you with exceptional service and was informative throughout your visit. We take pride in our team's commitment to customer satisfaction, and your feedback lets us know we're on the right track. We look forward to seeing you again in the future!
Takes forever! Bad customer service . Apparently they wanna be smart with you and they dont even look for you when your car is ready. I didn’t even knew who was my supervisor because he never came to introduce himself. So i had to ask the ladys that check you out for information about my car . They had better servers for sure. I would have to think once again if I should come to this location. Horrible customer service
Business response:
Thank you for taking the time to share your feedback with us. We're disappointed to hear about your recent experience and apologize for any inconvenience caused by the wait time and the level of customer service you received. Your satisfaction is important to us, and we want to ensure that your concerns are addressed promptly. To discuss your experience further and work towards a resolution, we encourage you to contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com. Vianney will be happy to assist you... read more
I had an excellent experience at this service department. They were thorough. There was no high pressure to accept recommended services. They completed the work within the promised time. I will use them again.
Business response:
Thank you for your glowing review! We're delighted to hear that you had an excellent experience at our service department. Providing thorough service without high-pressure tactics and completing work within the promised time are core values we uphold. We're thrilled that you'll be returning, and we look forward to serving you again in the future!
My Toyota Highlander is perfect for my family of five. It's roomy, comfortable, and packed with safety features. Thank Jaymes Becker
Business response:
Thank you for your fantastic review! We're delighted to hear that your Toyota Highlander is the perfect fit for your family of five, offering roominess, comfort, and a host of safety features. We'll be sure to pass along your thanks to Jaymes Becker. Your satisfaction is important to us, and we're thrilled to know that you're enjoying your vehicle. We appreciate your feedback and look forward to continuing to serve you at Toyota of Dallas!
Greetings, I would like to extend my sincere gratitude for the exceptional service and professionalism displayed during my recent visit. Although the complimentary oil change was a welcome surprise, it was the overall service that truly won me over and has made your establishment my go-to for all my vehicle servicing needs.
Business response:
Thank you for your review! We're delighted to hear that you had an exceptional experience at Toyota of Dallas and that our team's professionalism and service won you over. Providing excellent service is our priority, and we're glad that you found our establishment to be your go-to for all your vehicle servicing needs. We appreciate your kind words and your continued trust in us. If you ever need anything else or have any questions, please feel free to reach out. We look forward to serving you again in the future!
1. Professional and courteous. 2. Kept me informed throughout my service. 3. Definitely will use again.
Business response:
Thank you for your review! We're delighted to hear about your positive experience at Toyota of Dallas. Providing professional and courteous service, along with keeping you informed throughout the process, is our priority. We're glad to hear that you had a great experience and that you'll be using our services again in the future. Your satisfaction means a lot to us, and we look forward to serving you again at Toyota of Dallas!
Great service experience would recommend the Toyota dealership for service. The staff was very nice and professional.
Business response:
Thank you for your review! We're delighted to hear that you had a great service experience and that you found our staff to be nice and professional. Providing excellent service is our priority, and we're glad that we could meet your expectations. Your recommendation means a lot to us, and we appreciate your kind words. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We look forward to serving you again in the future!
Convenient,cleaned,employees nicely, friendly and listening,explain what you need ,very professional,excellent everything
Business response:
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience. Providing a convenient and clean environment, along with friendly and attentive employees, is what we strive for. We're glad that our team listened to your needs, explained everything thoroughly, and delivered excellent service. Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forwar... read more
Alec was professional and knowledgeable! The check out was fast and painless. All work was done to my satisfaction and will be back whenever the need arises.
Business response:
Thank you for the fantastic review, and especially for recognizing Alec for his excellent service! We appreciate you taking the time to share your positive experience. At Toyota of Dallas, we strive to provide a professional, knowledgeable, and efficient service experience. It sounds like Alec delivered on all fronts! We'll be sure to pass your kind words on to him – he'll be delighted to know his efforts are appreciated! A fast and painless checkout process is important, and we're glad ours met your expectations. Our servic... read more
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 17,379 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is open now. It will close at 8:00 p.m.
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