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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Got the appointment very quick. Dough take care my service, gave my car back in 1 and half hour. Overall Good team, quick service
Gary Davidson has been my Service Manager since 2019. He always takes excellent care of my 2019 Tundra. He is always professional and goes the extra mile to make sure everything is done right. Thank you Gary for being so AWESOME!!! I would also like to thank the Mechanic or Mechanics that service my truck. I very much appreciate all of their hard work and attention to detail. You guys are Top Notch!!! Thanks Again, Tim H.
Business response:
Thank you so much for your kind words, Tim! We're thrilled to hear that Gary and our team have consistently provided you with excellent service for your 2019 Tundra. We greatly appreciate your recognition of their professionalism and hard work. We’ll be sure to pass along your thanks to Gary and the mechanics. If you need anything else or have any further questions, don’t hesitate to reach out. Thanks again for being such a valued customer!
The Service department at this dealership was professional and communicative. All work was explained and documented.
Business response:
Thank you for sharing your positive experience! We're glad to hear that our service department met your expectations with professionalism and clear communication. We appreciate your feedback and look forward to assisting you in the future!
Service and advisor Alec Raetz is amazing. Always well taken care of. Quality, service and value.
Business response:
Thank you for your fantastic review! We're thrilled to hear that Alec and our service team have consistently provided you with quality service and care. It's wonderful to know you feel valued as a customer. We appreciate your loyalty and look forward to continuing to provide you with excellent service in the future!
They were very great and very kind. Thank you very much. Maybe always be kind to others.
Always a pleasure to wait in such comfortable surroundings. Delicious complimentary coffee and everyone is so pleasant. I was enjoying my book and coffee while waiting
Business response:
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the comfortable surroundings and complimentary coffee while waiting. It’s great to know that our pleasant staff and amenities made your experience enjoyable. If you need anything else or have any more feedback, we’re always here to help.
Daniel is an awesome service rep. Professional and personable, he always takes the time to explain things to my satisfaction!
Business response:
Thank you for the wonderful feedback! We’re thrilled to hear that Daniel provided you with such excellent service. His professionalism and personal touch are qualities we truly value. If you need anything else, please don’t hesitate to reach out!
Great service, great waiting area. I worked on my computer at high table with hot coffee on hand.
Business response:
We’re delighted to hear that you enjoyed our service and found the waiting area comfortable and convenient! It’s great to know that you could get work done while enjoying some coffee. If you need anything else or have any feedback, feel free to let us know.
It was my first oil change for my new Sienna . They gave me the car without rotating the tire and filling the air. When I checked the receipt this dealership charged to Toyota $132.35 for oil change , tire rotation, top up the fluids and checking hybrid batteries . Once I raceived my car back I noticed that tire rotation was not performed and not fill the tire pressure . I noticed this issue to the Service specialist Gregory Harris and he told me technician may forgot that. They took back my car for tire rotation and filling... read more
Business response:
Thank you for sharing your experience with us. We apologize for the issues you encountered during your visit for your Sienna's oil change. Your concerns about the tire rotation, tire pressure, and the attempted additional charges do not reflect the standard of service we strive to provide. We appreciate your feedback as it helps us improve. For further assistance or to discuss this matter in more detail, please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com. We value your business and hope to ... read more
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 19,697 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is open now. It will close at 9:00 p.m.
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