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2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great communication. Took care of the service needs. Informed me of services needing attention. Always friendly and helpful staff
Business response:
Thank you for taking the time to share your experience with Toyota of Dallas. We're delighted to hear that our team provided excellent communication throughout your visit and effectively addressed your service requirements. It's wonderful to know that our staff kept you well-informed about the services that needed attention and that you found everyone to be welcoming and supportive. Your feedback reinforces our commitment to delivering quality service with a personal touch, and we look forward to continuing to serve you in t... read more
Opened on time, service was quick and Greg was helpful with suggestions and kept me up to date During my vehicle's maintenance
Business response:
Thank you for sharing your positive experience with us at Toyota of Dallas. We're thrilled to hear that our team maintained punctual service hours and provided efficient maintenance for your vehicle. It's wonderful to know that Greg offered valuable recommendations and maintained clear communication throughout your service visit, keeping you informed every step of the way. Your feedback about our timely service and helpful staff truly means a lot to us. We look forward to continuing to provide you with the same level of qual... read more
Every thing was great Every thing was great and every time I came there I had a good experience and the coffee bar also is amazing
Business response:
We are overjoyed to hear about your wonderful experiences with us. Your satisfaction means everything to our team, and we're delighted that each visit has been positive for you. It's fantastic to know that you've enjoyed our coffee bar as well - we take pride in providing those extra touches that make your time with us more enjoyable. Your feedback about the consistently great service motivates us to continue delivering the exceptional experience you've come to expect. Thank you for choosing Toyota of Dallas and for taking t... read more
Great and friendly service ! Very comfortable waiting area and wasn't too long of a wait
Business response:
We are thrilled to hear about your positive experience with our team! Your kind words about our friendly service really make our day. We work hard to create a welcoming environment, so it means a lot to know that our comfortable waiting area and efficient service made your visit pleasant. We truly appreciate customers like you who take the time to share their feedback, and we look forward to providing you with the same excellent experience in the future.
Finance manager had no integrity about himself. Poor experience. I would not recommend anyone to do work with that person particular. I sold and was a finance manager. Always put the customer first. Especially when they were there buying a vehicle.
Business response:
We take your feedback seriously and understand your disappointment. We value your perspective and would appreciate the opportunity to discuss this matter further with you. Please contact our Customer Relations Manager, Vianney Pedroza, at Vianney@toyotaofdallas.com so we can address your concerns directly.
Professional. Easy to communicate with The best person I've worked with at a Toyota dealership
Business response:
We are absolutely thrilled to hear about your outstanding experience with our team. Your kind words about the professionalism and excellent communication you received mean the world to us at Toyota of Dallas. It's wonderful to know that we've set a new standard for your dealership experiences. We truly appreciate customers like you who take the time to share their positive feedback, and we look forward to continuing to provide you with exceptional service in the future.
Excellent I had an excellent experience at the dealership; the agent was extremely attentive and explained everything my car needed, along with the necessary recommendations. Thank you.
Business response:
We are thrilled to hear about your wonderful experience with us! It sounds like our team member provided outstanding service by being so attentive and taking the time to thoroughly explain your vehicle's needs and recommendations. We truly value customers like you who take the moment to share their positive experiences. Your feedback helps us continue delivering the quality service that Toyota of Dallas is known for.
Efficient. Courteous. Thoughtful. The somewhat involved service was completed in good time. Izzy was friendly and attentive. I had been to the service center a week ago, and I left my hat. I texted that to Izzy, and he found it and saved it under his desk. On the second trip, I was thinking about check-in, but Izzy remembered my hat and returned it to me.
Business response:
We are elated to hear about your wonderful experience with our service team. Your recognition of the efficient and courteous service truly means a lot to us. It's fantastic to know that despite the complexity of your service needs, everything was handled promptly and professionally. We're especially pleased that our team member made such a positive impression with his friendly and attentive approach. The thoughtful gesture of safely keeping your hat and remembering to return it during your next visit perfectly reflects our c... read more
Easy checkin, vehicle work completed early, great friendly treatment Showing concern about my well being
Business response:
We greatly appreciate your positive feedback about your recent service experience. It's wonderful to hear that the check-in process went smoothly and that we were able to complete your vehicle work ahead of schedule. Your comments about receiving friendly treatment and feeling cared for truly mean a lot to our team. We strive to provide both excellent service and genuine care for each customer who visits us. Thank you for taking the time to share your experience with others.
Toyota of Dallas has a 4.3 star rating with 22,086 reviews.
Toyota of Dallas is closed now. It will open at 7:00 a.m.
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