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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Our Toyota dealership has served the Dallas metropolitan area since 1974. In addition to offering Toyota sales and service, and being a multi-time Toyota President’s Award winner, we’re dedicated to giving back to the community. We have sponsored events and organizations such as the USMC Toys for Tots program, Operation Once in a Lifetime, North Texas Crime Commission and Town North YMCA. At our Toyota dealership, we work hard to deliver excellence. We boast a wide selection of new and used Toyota cars, as well a... read more
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I inquired online but once there I requested Mr guardajo an was lied to stating he wasn't there when he was. Then I went next day was informed he was a new employee they never heard of him. He was there the whole time ana was nice at first but due to some miscommunication back where her an other departments on car I was thinking I was going for that wasn't even there first was told it was being cleaned then was sold to it being repaired somewhere else. Then she tired gettn smart w me over txt. Bad service on her end all arou... read more
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience, Marie. Thank you for taking the time to provide us with this feedback. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better.
THERE ARE MANY OTHER TOYOTA DEALERSHIPS IN DFW. ..PICK ANY ONE BUT THIS ONE!!!! I want to shout out Alec in the service department for being the only mature adult in the building to speak with me and take me seriously. Thanks for being a stand up guy, and understanding my concerns and working hard to help me. GET A COPY OF EVERY SINGLE PIECE OF PAPERWORK YOU SIGN. A complaint has been filed with the DMV about the sale of this vehicle. Let’s discuss the issue of my plates and registration for my car. It has been 65 days since... read more
Business response:
Hello Amanda, We want to thank you for taking the time to give feedback about your recent experience. Please know that customer happiness is our top priority and we are upset this has not been your experience. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better.
As soon as I walked in I felt welcomed by all the workers there, process was quick and easy and I was helped a lot with a good deal!!
Business response:
Thank you for your positive review!
Shelby was wonderful! Friendly, fast, and efficient! Was able to get the deal I wanted
Business response:
Thank you for your positive feedback!
It’s been my dealership since 2004! ! Great service and financial people always very helpful!!
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
We were in the market for a new car and my wife had called multiple Toyota dealerships in the area looking for a specific model and to determine who was willing to negotiate the dealer markup price. She spoke to a salesman by the name of Jesus at Toyota of Dallas and through multiple phone calls and texts were able to negotiate an agreed price. My wife was told by Jesus that the price was approved by his Manager Randy. An appointment was set for the following evening for us to go to the dealership to test drive the car and m... read more
Business response:
We sincerely apologize for the experience you had, but thank you for bringing this to our attention. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better.
Since no one can bother to call me back and just leave me on hold every time i call, ill just post my review online. I took my new Corolla in for an oil change service. Within a couple days, I noticed my engine leaking oil. I asked the service department about it. They said in order for them to find the leak I have to pay for a diagnostic. That is fine, want to make sure my new car is okay. I take my car in at 8am with a service appointment. I sit there for 3 hours and my advisor tells me he will check and see the status. No... read more
Business response:
Hello Joe, Thanks for sharing your experience. We are truly disappointed we did not meet your expectations. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better.
Great service! Fransisco made everything fast and easy. Walked out with a brand new Camry! Great experience overall!! Great dealership!
Business response:
Thank you for your positive feedback!
Lack of integrity. Customer satisfaction is taken for granted. Is all about selling their products. They don't really care how the customer feels. When you have a complain..The customer is left hanging without true from assistance from the sales staffs
Business response:
We’re sorry to hear that we weren’t able to provide you with the best experience possible. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better.
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 17,379 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is open now. It will close at 8:00 p.m.
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