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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
It was a very quick service that did not take more than an half an hour and the customer service was amazing 10/10
Business response:
We are grateful for taking the time to share your wonderful experience with us. Your feedback about the efficient service completing everything within thirty minutes really highlights our commitment to respecting your valuable time. It means so much to hear that our team provided exceptional customer service that earned such high praise from you. We truly appreciate customers like you who recognize the dedication our staff puts into making every visit smooth and positive. Thank you for choosing Toyota of Dallas for your auto... read more
I came into Dallas with an issue with my 2009 Tacoma and found you guys. I was lucky enough to get Desirae on the phone in the service department. Not only was she prompt but easy to talk to and very efficient with her and my time. Communication was flawless and I was able to get my truck back quickly. She is a great asset to your company and I would only deal with her if I have any more issues. Great job Desirae and thank you again!
Business response:
Thank you for sharing your wonderful experience with your 2009 Tacoma service! We're thrilled that Desirae provided you with prompt, efficient service and seamless communication. Your kind words about her dedication mean a lot to us. We appreciate your feedback and look forward to serving you again at Toyota of Dallas.
Joe DeLapa has been my service advisor for over a decade and consistently does a great job.
Business response:
Thank you for sharing your wonderful feedback about your long-standing relationship with our service team. Having a trusted service advisor for more than ten years speaks volumes about the consistent quality and dedication you've experienced. We're thrilled to hear that you've received excellent care throughout this extended partnership. Your loyalty means everything to us at Toyota of Dallas, and we're grateful for customers like you who trust us with their automotive needs year after year.
Excellent service, professional, and made me feel appreciated Attentive, service oriented, excellent costumer service - will definitely go back
Business response:
Your positive experience means everything to us at Toyota of Dallas. We are thrilled to hear that our team provided you with outstanding service and made you feel valued as a customer. Your recognition of our professional approach and dedication to putting customers first truly brightens our day. We take great pride in delivering the attentive, service-focused experience you described, and knowing that we exceeded your expectations encourages us to continue striving for excellence. We look forward to welcoming you back and p... read more
Test diver and support representative not listening to th complaint i gave. I am still getting noise in the driver side
Business response:
Thank you for taking the time to share your feedback with us. We are sorry to hear that you feel your concerns were not fully heard during your visit, and we understand how frustrating it can be when an issue you have raised does not feel properly addressed. We take all vehicle concerns seriously, and we understand your frustration. Customer feedback like yours is important to us as we continuously look to improve the experience we provide. We would like to discuss this further and work towards a resolution. Please do not he... read more
He was very nice and polite employee great customer service He also guide me through every step ie even saw a video thanks to him
Business response:
We greatly appreciate your feedback about the outstanding service you received. It's wonderful to hear that our team member provided such courteous and helpful assistance throughout your visit. We're pleased that the guidance you received, including the video demonstration, made your experience smooth and informative. Your kind words about the exceptional customer service mean a great deal to Toyota of Dallas, and we look forward to continuing to serve you with the same level of care in the future.
I was very happy they informed me about the special and he advices me of the due time! Also they xx out all the services need it to be done in nearly future and recommended the time and cost
Business response:
We are happy to hear about your positive experience with our team. It's wonderful that you found value in being informed about the special offers available to you. We're pleased that our team provided helpful guidance regarding timing and thoroughly reviewed all the services your vehicle may need in the coming months. Your satisfaction with our recommendations for scheduling and cost transparency means a great deal to us at Toyota of Dallas. Thank you for taking the time to share your feedback about the comprehensive service... read more
Jacob is best always take care me that's why I recommend friends and family to him
Business response:
We are honored to hear about your wonderful experience with our team. It means so much to us that you feel well taken care of and that you trust us enough to recommend our services to your friends and family. Your confidence in our commitment to excellent customer service truly motivates us to continue providing the best possible experience for every visitor. Thank you for sharing your positive feedback and for being such a valued customer.
John was amazing! Very helpful, very attentive, and detail oriented. Went above and beyond to give exemplary service.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that John provided such exceptional service during your visit. Your comments about his helpfulness, attentiveness, and attention to detail truly highlight the level of care our team strives to deliver every day. It means so much to know that he went the extra mile to ensure you received outstanding service. We appreciate you taking the time to share your positive experience!
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 22,086 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is closed now. It will open at 7:00 a.m.
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