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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Our Toyota dealership has served the Dallas metropolitan area since 1974. In addition to offering Toyota sales and service, and being a multi-time Toyota President’s Award winner, we’re dedicated to giving back to the community. We have sponsored events and organizations such as the USMC Toys for Tots program, Operation Once in a Lifetime, North Texas Crime Commission and Town North YMCA. At our Toyota dealership, we work hard to deliver excellence. We boast a wide selection of new and used Toyota cars, as well a... read more
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Matthew Huete did an awesome job at staying engaged with what we wanted and needed not just a vehicle for our lifestyle but for our price point and budget as well. He kept it a very streamline process as well as a very organic process. He was very transparent with approaching the final decision from multiple things to consider and I couldn't be happier with the decision to go with the new tacoma! He definitely not only earned the sale for just that day but has definitely earned me as a customer for life! Thanks again Matthew... read more
Business response:
Thank you for your positive feedback!
I don’t leave bad reviews but this one was needed. This dealership is not friendly. They make you think they are by enticing people to come in. Well when you choose not to buy a vehicle from them they show their real selves and are xxxxxxxx. We bought a different brand vehicle at a different dealership. Toyota of Dallas has constantly harassed us even after we told them we already bought a vehicle and we don’t want them calling anymore. The xxxxxxx called again at 10:30pm at night and told us that when our new vehicle breaks... read more
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience, Caleigh. Thank you for taking the time to provide us with this feedback. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better.
Can I rate a ZERO for service and mechanical repairs? DO NOT COME HERE!!! Find another Service Dept. I brought my vehicle in four times in the last 3-4 months with the same issue. Repeated diagnostics, multiple repairs (all in the same area of the vehicle), one technician didn't attach a hose he installed, and after the second visit, they stated the car was fixed but the check engine light turned on in their parking lot. The problems continued. The fourth time I dropped off the vehicle for the same issue, a representative ca... read more
Business response:
Thank you for taking the time to share your feedback, and we are sorry to hear that you are not satisfied with your experience. Our records show that you had been driving your vehicle with the Check Engine Light on for an undisclosed amount of time, and the vehicle was overheating by the time that you brought it in to our service department. When we diagnosed the vehicle, we repaired the causes of the engine temperature discrepancies and the codes were cleared. When the vehicle was brought back after the repairs for an inter... read more
This has been the worst dealer I ever encountered. From being terrible to work with from the get go to being pushed to give them a 5 star Google rating on 3 occasions. The final straw was finally getting a manager on the phone about my issues and him yelling at me and my wife like a idiot. Guess who ended up being right???? ME. Thank God this deal is over and the truck is finally registered and tagged.
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience, Ben. Thank you for taking the time to provide us with this feedback. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better.
First of all to my sales rep Jay,she made sure that I had an AWESOME experience and she did everything she said she would do and accomplished our mission…..
Business response:
Thank you for your positive feedback!
Addressed my priorities and successfully pointed out that the vehicle I purchased met those priorities while figuring out how to pare down the price to make the purchase attractive on several levels.
Business response:
Thank you for your positive feedback!
The Farah and Trevor were were fabulous to work with. My husband and I (gay couple) were made to feel at ease. This was not the case when we were at another dealership. We were respected and all our questions were explained in detail. I highly recommend Toyota is Dallas.
Business response:
Thank you for taking the time to leave us a positive review!
STAY AWAY from this place! 2 weeks ago 10/7, Lewisville dealership found out Toyota of Dallas badly damaged my oil pan plug. Called them right away with Lewisville technician Brian to explain everything, and wait in Lewisville location for a day. Called them several times during the day to get an update. I understand those things may need time to go through. However nobody from Toyota Of Dallas ever reached me for the rest of the day and same for the rest of the story. They never ever called me. Clearly this is their attitud... read more
Business response:
Hi William, We want to thank you for taking the time to give feedback about your recent experience. Our goal is to deliver a great experience and we missed the mark. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better.
This whole process was made very easy and Yenairy was a blessing…… Great place, Great people and Great cars
Business response:
Thank you for leaving us a positive review!
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 17,379 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is open now. It will close at 8:00 p.m.
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