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Toyota of Dallas

4.3

About this business

Our Toyota dealership has served the Dallas metropolitan area since 1974. In addition to offering Toyota sales and service, and being a multi-time Toyota President’s Award winner, we’re dedicated to giving back to the community. We have sponsored events and organizations such as the USMC Toys for Tots program, Operation Once in a Lifetime, North Texas Crime Commission and Town North YMCA. At our Toyota dealership, we work hard to deliver excellence. We boast a wide selection of new and used Toyota cars, as well a... read more

Location details

2610 Forest Ln, Dallas, TX, 75234, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.317,379 reviews
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jimil22111990's profile image
jimil22111990 
2 years ago

Worst dealership with unscrupulous and liar sales people like Johnathan Ortiz and Tijan Jeng. Sales people with no sense of salesmanship. 

Business response:

Hello, and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better. 

MatyAnn's profile image
2 years ago

Courteous, professional staff with a friendly atmosphere makes for a pleasant experience.. The experience is always somewhat stressful but made manageable by the relaxed atmosphere of those involved in the process. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Miller_golfer's profile image
Miller_golfer 
2 years ago

Our salesman Juan Roggero was outstanding. You would not have sold a vehicle without his skills, patience and off the charts service! You need more Juan’s! 

Business response:

Great job 

Irene Castellon's profile image
Irene Castellon 
2 years ago

Toyota of Dallas is the number one Excellent service Mr Aurelio excellent service and great Number one in sales 

Business response:

Sr Aurelio excelente Vendedor Servicio al cliente Número uno en ventas 

Maria's profile image
2 years ago

Well I still waiting for my saler to call me back because my carpets in the car was desapear 

Business response:

Thank you for the positive review. Please reach out to the dealership if you have any concerns/questions. 

natasha's profile image
2 years ago

Had to wait a while to speak with the associate. Very pleasant and made me feel completely welcome, comfortable, and wonderful once I sat to discuss our business Thank you, William!!!!! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Marisela Avila's profile image
Marisela Avila 
2 years ago

Splendid service. Manuel Arellano is an excellent agent. I will return and recommend Toyota of Dallas. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

erin.b.fleming's profile image
erin.b.fleming 
2 years ago

AVOID this dealership! ! They sold me a DAMAGED VEHICLE with an OPEN RECALL!!! The tire pressure sensor went on 2 days after I received my car. The first time I took it in, they told me the sensor was defective. A week later, the sensor came on again. This time I learn the wheel was damaged and that is why the tire was leaking air! It just cost me $760 to REPLACE the wheel and another $250 to replace the fender liner!! This explains why the car came with mismatched tires!! The previous owner had a blowout and damaged the whe... read more

Business response:

Thank you, Erin, for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better. 

lane J's profile image
2 years ago

I went to Toyota of Dallas to look for a Tacoma for myself. I ended up purchasing one but the sales person there told me they would deliver me my vehicle the next day because they needed to detail clean the truck. I thought that was nice of them to do that. When I got into the truck and started driving I noticed the blind monitoring system wasn'tworking. Nor was the backup monitoring system. I contacted the dealership about this issue and that's when my issues with them started.... This is a safetyissue that needs to be fixe... read more

Business response:

Hello Iane, we always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better. 

Frequently asked questions about Toyota of Dallas

How is Toyota of Dallas rated?

Toyota of Dallas has a 4.3 star rating with 17,379 reviews. 

When is Toyota of Dallas open?

Toyota of Dallas is closed now. It will open tomorrow at 7:00 a.m. 

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