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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Efficient got dropped off and picked up Service was completed efficiently Convenient pick up and drop off
Business response:
We are absolutely thrilled to hear about your positive experience with our service department. Your feedback about the efficiency of our team and the convenience of our drop-off and pick-up process means so much to us. We work hard to make vehicle servicing as smooth and hassle-free as possible for our customers, and it's wonderful to know we succeeded in providing you with exactly that. Thank you for taking the time to share your experience - we truly appreciate your business and look forward to serving you again in the fut... read more
Kind and helpful Dung was kind and helpful when I brought my car in to be serviced. Made the process very easy
Business response:
We are glad to hear about your positive experience with our service team. It's wonderful to know that our staff member provided the kind and helpful assistance that made your service visit smooth and straightforward. We truly value customers like you who take the time to share their experiences, and your feedback reinforces our commitment to delivering excellent service. Thank you for choosing Toyota of Dallas for your automotive needs.
It was nice and easy It was a very simple process to drive up and get my oil changed and my tired aligned
Business response:
We are absolutely thrilled to hear about your positive experience with our service! Your feedback about the convenient drive-up process and how straightforward everything was really means a lot to us. We work hard to make both oil changes and tire alignment services as seamless as possible for our customers. It's wonderful to know that we succeeded in providing you with the smooth, hassle-free experience you were looking for. We truly value customers like you and look forward to serving you again in the future.
They work with me on my pricing. They try to keep me on my appt schedule
Business response:
We are excited to hear about your positive experience with our team. Your appreciation for our flexible approach to pricing shows us that we're meeting your needs effectively. We're also pleased that our scheduling efforts help keep your appointments running smoothly and on time. Your feedback reinforces our commitment to providing personalized service that works for each customer. Thank you for choosing Toyota of Dallas and for taking the time to share your experience.
You couldn’t be bothered to take the time to do a proper oil change. Desi couldn’t be bothered to return a call she promised. Maddison is also not a person with enough integrity to do what’s promised. You failed doing the simplest maintenance request and continued dropping the ball. I didn’t buy a reliable Toyota just for some lazy jamocas at Toyota of Dallas to do their best to sabotage me. I wish your company put as much effort into working on cars as you do begging for ratings. You failed, I will not be back.
Business response:
We are concerned to hear about your disappointing experience, and we understand your frustration. The service that you've described falls short of the standards we strive to maintain. Your feedback is important to us, and we would appreciate the opportunity to discuss this further with you. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can address these concerns directly and work toward a resolution.
Excellent service on oil change etc but did not get the recall fixed but like the quick service that he provided with Lift
Business response:
We are happy to hear about your positive experience with our quick oil change service. Your satisfaction with the efficiency and quality of care you received means a great deal to us at Toyota of Dallas. We understand the importance of timely service, and we're pleased that our team was able to deliver that for you. While we weren't able to address the recall during this visit, we appreciate your understanding and look forward to helping you with all your vehicle service needs in the future.
Fast, efficient, great value, friendly, extremely helpful It was our first experience and we really like getting our vehicle serviced there. We plan to bring our other vehicle there tomorrow for servicing.
Business response:
We are happy to hear about your wonderful first experience with our service team. Your comments about the fast and efficient service, along with the great value and helpful approach from our staff, truly mean a lot to us. It's fantastic to know that you felt so well taken care of during your visit that you're planning to bring your second vehicle in for service as well. We look forward to continuing to provide you with the same high-quality experience that exceeded your expectations.
Pleasant. Knowledgeable. Responsive. Helpful. Desiree and Gary both went out of their way to be helpful and kind.
Business response:
Thank you for sharing your wonderful experience with us. We're delighted to hear that our team provided you with such knowledgeable and responsive service. It's truly rewarding to know that Desiree and Gary made such a positive impression by going above and beyond to assist you with genuine care. Your feedback about their helpfulness and kindness means so much to our entire Toyota of Dallas family. We appreciate you taking the time to recognize their dedication to providing exceptional customer service.
Great visit for my routine maintenance, Jacob C. was great to work with! Jacob was great and was very helpful. He explained the process with me and my options. I was satisfied with my visit.
Business response:
Your review is appreciated! We're thrilled to hear about your positive experience during your routine maintenance visit. It sounds like you received excellent service and clear communication about your options throughout the process. Your satisfaction means everything to us, and we're grateful you took the time to share your experience. We look forward to continuing to provide you with the quality service you deserve for all your future automotive needs.
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 22,086 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is closed now. It will open at 7:00 a.m.
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