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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Positive interaction with Jacob, he walked through my process at the Service Center, great service overall!
Business response:
We are overjoyed to hear about your wonderful experience! It's fantastic that Jacob was able to guide you through the entire process and provide you with excellent care. Your positive feedback about the overall service quality means so much to our team. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Everyone is caring and informed. Joceline is responsive and kept apprised of what progress was made.
Business response:
Thank you for your wonderful feedback about your experience with us. We are thrilled to hear that you found our team to be caring and knowledgeable throughout your visit. It means so much to know that Joceline provided you with responsive service and kept you well-informed about the progress being made. Your positive words about our team's dedication to customer care truly brighten our day. We appreciate you taking the time to share your experience.
I received excellent service. My advisor Dung Nguyen was able to address my issues quickly.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you experienced outstanding service during your visit. It's fantastic to know that your advisor was able to quickly resolve your concerns and provide the level of care you deserved. Your positive experience means everything to us, and we truly appreciate you taking the time to share your thoughts. We look forward to continuing to serve you with the same high standards in the future.
Everybody are so professional, have a good actitud for service. Explain everything clearly, on time
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our professional approach and commitment to excellent service truly means the world to us. We take pride in ensuring our customers feel valued and well-informed throughout their visit, so knowing that we explained everything clearly and maintained punctual service reflects the high standards we strive to uphold every day. Your recognition of our team's positive attitude motivates us to continue delivering exceptional experien... read more
Excellent attentive service Would recommend highly. Inspires confidence New videos of future work needed were helpful.
Business response:
We greatly appreciate your wonderful feedback about the attentive service you received. It means so much to know that our team was able to provide the level of care that builds your confidence our service. We're thrilled that the videos showcasing upcoming work were valuable and helped you understand the process better. Your high recommendation truly makes our day, and we look forward to continuing to exceed your expectations in all future visits.
Deceptive games and zero respect for people’s time. I’m beyond frustrated. After we couldn't agree on a price in person, a salesman called me back the next day and agreed to a deal. I told them I work and live 90 minutes away, so I wasn't coming back unless I had a written confirmation from the manager. They sent it, so I left work immediately and made the drive. As soon as I walked in? "Sorry, the car just sold." A three-hour round trip for nothing. When I brought up the fact that I had their own written agreement in my han... read more
Business response:
Your concerns are noted, and we understand your frustration. The situation you described does not reflect the standards we strive to maintain. We recognize that your time is valuable, and we would appreciate the opportunity to discuss this matter further and address your concerns directly. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can work toward a resolution.
Amazing & caring! They listened to what I wanted and delivered the results! Thank you
Business response:
We are pleased to hear about your wonderful experience with our team. Your feedback about how we listened to your needs and delivered exactly what you were looking for truly means the world to us. It brings us great joy to know that you felt we were both attentive and genuinely cared about helping you find the right solution. We strive to create meaningful connections with every customer who walks through our doors, and knowing that we succeeded in providing you with exceptional service makes all our efforts worthwhile. Your... read more
Mr. Cordell went above and beyond. He was professional and made sure I had seamless experience at Toyota Dallas.
Business response:
Thank you for sharing your wonderful experience with us. We're thrilled to hear that your visit was seamless and that you received such exceptional professional service. It's fantastic to know that our team member provided outstanding care and went the extra mile to ensure everything went smoothly for you. Your positive feedback truly means a lot to us at Toyota of Dallas, and we appreciate you taking the time to recognize the dedication shown during your visit.
They did very good work. They were timely but the prices were kinda high to complete all the work though.
Business response:
We are excited to hear about your positive experience with the quality of our work and our timely service. Your feedback about our team delivering excellent results while staying on schedule means a great deal to us at Toyota of Dallas. We understand that vehicle maintenance and repairs represent a significant investment, and we appreciate you recognizing the value in our thorough approach to getting the job done right. Thank you for choosing us for your automotive needs and for taking the time to share your experience.
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 22,086 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is closed now. It will open at 7:00 a.m.
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