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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Courteous and quick. I wasn't sitting around all day. I really appreciate the services Excellent services
Business response:
We are overjoyed to hear about your positive experience with our team. Your recognition of our courteous and efficient service means so much to us. We understand how valuable your time is, and we're thrilled that we were able to provide quick service without keeping you waiting. Your appreciation for our excellent service motivates us to continue delivering the quality experience you deserve. Thank you for taking the time to share your feedback.
They were very nice And very professional and very quick. Also kept me informed about the progress the whole time
Business response:
We are excited to hear about your wonderful experience with our team! Your kind words about our professional service and quick turnaround mean so much to us. We understand how important it is to keep our customers informed throughout the process, and we're thrilled that our communication met your expectations. Thank you for taking the time to share your positive feedback about your visit!
My first time visiting this dealership and it was a smooth and welcoming experience. Joe was very helpful and answered all my questions
Business response:
We are utterly delighted to hear about your wonderful first visit with us. Creating a smooth and welcoming atmosphere for every guest is something we take great pride in. We're so pleased that our team member provided such helpful service and took the time to thoroughly address all of your questions. Your positive experience means the world to us, and we look forward to continuing to serve you with the same level of care and attention in the future.
Very polite, thorough, and kept me up to date! The lounge area was nice. I appreciate the water!
Business response:
Thank you for your wonderful feedback! We are so pleased to hear that our team provided you with courteous and comprehensive service while keeping you informed throughout your visit. It's wonderful to know that you found our lounge area comfortable and appreciated the refreshments we provide. Your positive experience truly reflects our commitment to delivering exceptional customer service. We value your trust in us and look forward to serving you again in the future.
Great service, very thorough Quick service, lots of options, very detailed, clean quiet waiting area, very nice
Business response:
We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that you found our service both comprehensive and efficient. We're delighted that you noticed the variety of options we provide and the attention to detail our team puts into every interaction. Creating a comfortable and peaceful environment in our waiting area is something we take pride in, so knowing you found it welcoming means a great deal to us. Your kind words about the overall quality of service truly brighten our day a... read more
Good ty Overall the only thing I did not like was the 3% charge for credit card usage
Business response:
We deeply appreciate your positive feedback. Your satisfaction means everything to us, and we understand your concern regarding the processing fee for credit card transactions. We value your honest perspective about this aspect of our service, as it helps us understand what matters most to our customers. Thank you for choosing Toyota of Dallas and for your business.
Professional, friendly, helpful, and affordable service. Great coupons. Maddison was very helpful and great about getting my oil change.
Business response:
We are thrilled to hear about your positive experience with our team! Your feedback about our professional and friendly approach means so much to us. It's wonderful to know that you found our service both helpful and reasonably priced, and that our promotional offers provided great value. We're especially pleased that our team member made your oil change experience smooth and efficient. Thank you for taking the time to share your experience - it truly makes our day to know we exceeded your expectations!
You recommend I get new front brakes. I made an appointment. You told us me to show up. I arrive after driving all the way there. I was told that you didn’t have the breaks. So I had to drive home and return days later
Business response:
Your concerns are noted and we understand your frustration. What you've described certainly isn't the smooth experience we strive to provide. Your feedback helps us recognize where our coordination could use improvement. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can discuss your experience further and work towards a resolution.
Joe addressed all my concern Show the repairs that are needed and price As well as went to his mgr to assist with price
Business response:
We are ecstatic to hear about your positive experience with our service team. It's wonderful that your concerns were thoroughly addressed and that you received clear explanations of the necessary repairs along with transparent pricing. We're especially pleased that our management team was able to work with you on the pricing to ensure you felt comfortable with the service. Your feedback about the detailed attention you received truly means a lot to us. Thank you for choosing Toyota of Dallas and for taking the time to share ... read more
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 22,086 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is open now. It will close at 9:00 p.m.
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