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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I love this dealership. The only issue I have is when I took my car there for a recall, I was told a Lyft would be provide to me free of charge to and from home. I was provide a Lyft home. When it was time to pick my car up I was told that because of the amount of the Lyft during “prime time” the system would not let you order one for the ride to the dealership to pick my car up. I had to $50 for a Lyft back to pick my car up and was also late for work.
Business response:
Thank you for your loyalty and for sharing your experience with us. We regret to hear about the transportation issue during your recall visit. This is not the experience we want for our valued customers. Your feedback about the service limitations during peak hours is important to us, and we take this seriously to ensure we can consistently follow through on our commitments. Thank you for helping us identify areas for improvement.
Great people working in Toyota, I am really happy with them, thank you very much
Business response:
We greatly appreciate your wonderful feedback about our team members. It's truly meaningful to hear that you're so happy with the service you received from our staff. Your satisfaction means everything to us, and we're grateful for customers like you who take the time to share their positive experiences. Thank you for choosing us and for your kind words.
Will Shields and Jake. Solid. Good rapport. Knowledgeable. Will be returning to this business when needing another Toyota.
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that you found our staff to be knowledgeable and that they built such good rapport with you during your visit. Your confidence in returning to Toyota of Dallas for your future vehicle needs means everything to us. We truly appreciate you taking the time to share your feedback and look forward to serving you again.
It was excellent and professional. Excellent, professional service throughout the entire process. The team was courteous, efficient, and made the experience smooth and stress-free.
Business response:
We are utterly delighted to hear about your wonderful experience with our team. Your feedback highlighting the professional service and courteous approach means so much to us. We're thrilled that our team was able to make your visit efficient and provide the smooth, stress-free experience you deserved. Thank you for taking the time to share your positive thoughts - it truly makes our day!
From the moment I arrived, she was professional, friendly, and clearly on top of everything. The whole process was smooth, transparent, and actually enjoyable—which isn’t something you typically say about a dealership visit. Lisette is a huge asset to the team, and I’ll definitely be coming back because of the experience she provided
Business response:
We are delighted to hear about your outstanding experience with us. It's wonderful that you found the service professional and friendly from the very beginning. We're thrilled that the entire process felt smooth and transparent for you, making your visit genuinely enjoyable. Your feedback about having such a positive dealership experience means so much to our team. We truly appreciate you recognizing the exceptional service you received, and we look forward to welcoming you back for future visits. Thank you for taking the ti... read more
Sam was very professional since the moment we first met. He knows what he is doing and was very helpful all throughout the whole process.
Business response:
We are overjoyed to hear about your outstanding experience with our team. It sounds like you received exceptional service from someone who truly demonstrated expertise and professionalism from the very beginning. We take great pride in having knowledgeable team members who guide customers through every step with such dedication and helpfulness. Your wonderful feedback about the professional approach and comprehensive support throughout your entire experience means so much to us at Toyota of Dallas. We truly appreciate you ta... read more
Very quick service and great customer service from the specialist which helped me to take care of my oil change
Business response:
Your positive experience with our efficient service means everything to us. We're thrilled that our specialist provided excellent care during your oil change visit. It's wonderful to hear that we were able to deliver both speed and quality service that met your expectations. Your feedback reinforces our commitment to providing outstanding automotive care. Thank you for choosing Toyota of Dallas and for taking the time to share your experience.
The service was excellent, both from the advisor and the team working on my car. It was a fast and efficient service, and they gave me options to replace a few things, which I will try to do soon.
Business response:
We are absolutely thrilled to hear about your outstanding experience with our service team. Your feedback about the excellent care you received from both your service advisor and our technicians means so much to us. We take great pride in delivering fast and efficient service while ensuring our customers feel valued throughout the process. It's wonderful to know that our team presented you with helpful options for future maintenance needs, giving you the flexibility to plan ahead. Your trust is deeply appreciated, and we loo... read more
Great staff and always ready to fill my requests for any special needs I have….awesome staff!!!
Business response:
We are overjoyed to hear about your wonderful experience with our team! Your recognition of our staff's dedication to accommodating your unique requirements truly means the world to us. We take great pride in having team members who go above and beyond to ensure every customer receives personalized attention and exceptional service. Your kind words about our staff being awesome reflect the commitment we have to making every visit special. Thank you for taking the time to share this positive feedback - it motivates our entire... read more
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 22,086 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is open now. It will close at 9:00 p.m.
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