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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Lissette, took a good care during my service visit and explained everything in detail. She is very knowledgeable and best at what she id doing
Business response:
We are thrilled to hear about your wonderful service experience with us. It sounds like you received exceptional attention and thorough explanations during your visit, which is exactly what we strive to provide every customer. Your recognition of the knowledgeable and skilled care you received means so much to our team at Toyota of Dallas. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of excellence in the future.
They put on the paperwork they check all fluids but when I got home the windshield washer fluid wasn’t fill up. Also they even rotated the tires because my lug nuts had dust before I took to the dealer and when They gave me the truck it had no sign they took out the lug nuts. Imagine if they had to do oil change it was not time yet but it was I can bet they wouldn’t even change the oil too, they will will just put they did the oil change too and didn’t actually do anything. Terrible service from this technicians at Toyota of... read more
Business response:
Your concerns are noted and we understand your frustration. We recognize that attention to detail in every aspect of vehicle maintenance is essential for building trust with our customers. The experience you've described falls short of the reliable service standards we strive to maintain, and we would appreciate the opportunity to discuss this further with you. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can address these concerns directly and work towards a resolution.
Very quick to take care of my vehicle on maintenance light turn on and other maintenance issue. I am very satisfied.
Business response:
Thank you for sharing your positive experience with our maintenance services. We understand how important it is to have vehicle issues addressed promptly, and we're pleased to hear that our team was able to quickly resolve your maintenance light and other concerns. Your satisfaction with the efficient service you received means a great deal to Toyota of Dallas. We appreciate your trust in us for your vehicle's care and look forward to continuing to provide you with reliable maintenance services.
Joe was efficient, communicated well and ensured I was in a rental during my time having my truck serviced.
Business response:
We are ecstatic to hear about your positive experience with our service team. It's wonderful to know that Joe provided you with efficient service and kept you well-informed throughout the process. We understand how important it is to have reliable transportation while your vehicle is being serviced, and we're pleased that the rental arrangement worked smoothly for you. Your feedback about the quality of communication and attention to your needs during the service visit means a great deal to us at Toyota of Dallas. We appreci... read more
I was contacted by the dealership about a recall 2times to schedule seeming very important. I drove over an hour to drop off my car. They offered a rental because it would take more than 5-6hours. I wasn’t informed till the next day that the recall part was never available, they need to order it. On a recall just out of curiosity to the customer should not be scheduled until the recall part is available. They inspected my vehicle for additional services knowing that they were looking to bill for other services. I was told th... read more
Business response:
We appreciate you taking the time to share your feedback regarding your recall service experience. Our team follows established processes for recall scheduling, parts availability, and vehicle inspections in accordance with manufacturer requirements. We remain available to review your visit details and address any concerns regarding timing and communication through the appropriate channels. For further assistance, reach out to our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com.
El servicio y la atención fueron excelentes los recomiendo ampliamente . Me dieron traslado hasta mi domicilio y luego me buscaron eso me pareció genial
Business response:
We are happy to hear about your wonderful experience with our service. Your kind words about our excellent care mean so much to us at Toyota of Dallas. We're thrilled that our transportation service to and from your home made such a positive impression - providing that level of convenience and support for our customers is something we truly value. Thank you for taking the time to share your experience and for recommending us so highly.
People are always friendly. Everyone usually comes up to see if we need anything. Always look forward to going and getting service done there
Business response:
We are utterly delighted to hear about your positive experiences with our team. Your kind words about our friendly staff mean so much to us. It's wonderful to know that our team members consistently check in with you and make sure you have everything you need during your visits. We truly appreciate that you enjoy coming in for service and look forward to continuing to provide you with the excellent care you deserve. Thank you for taking the time to share your feedback.
Fast & courteous That's it A delightful, fast, very friendly, easy timely service No no
Business response:
We are happy to hear about your wonderful experience with our team. Your kind words about the fast and courteous service mean so much to us. We're thrilled that you found our staff to be friendly and that everything was handled in a timely manner. It's feedback like yours that motivates us to continue providing the delightful service experience that every customer deserves. Thank you for taking the time to share your positive experience.
I had a great service with Jacob, is kind explained everything easily The service was great
Business response:
We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exceptional service with clear explanations that made everything easy to understand. Your positive feedback about the kindness and thoroughness you experienced means so much to us at Toyota of Dallas. We truly appreciate you taking the time to share your thoughts and are thrilled that we could provide you with such great service.
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 22,086 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is open now. It will close at 9:00 p.m.
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