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Toyota of Dallas

4.3

About this business

Location details

2610 Forest Ln, Dallas, TX, 75234, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.322,086 reviews
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johnhearld's profile image
johnhearld 
6 months ago

Consistent and Professional Have never had an issue scheduling or with service Great to work with 

Business response:

We are happy to hear about your positive experience with our scheduling and service team. Your feedback about our consistency and professionalism means a great deal to us at Toyota of Dallas. It's wonderful to know that we've been able to provide you with reliable service without any issues. We truly value customers like you who recognize the effort our team puts into delivering quality automotive care. Thank you for taking the time to share your experience and for choosing us for your vehicle needs. 

JAMAICA77's profile image
JAMAICA77 
6 months ago

Very professional and kept giving me updates. Very professional and kept giving me updates on what all I needed on the car. Also gave me updates on estimated time vehicle would be ready 

Business response:

Thank you for sharing this feedback. We’re glad the experience felt professional and well-communicated, as our team is committed to keeping guests informed and supported throughout their visit. We truly appreciate the opportunity to assist with your vehicle. 

Alytorres_86's profile image
Alytorres_86 
6 months ago

Comfortable Very Comfortable and easy to pass time while waiting for the car to be done 

Business response:

Thank you for sharing your experience. We’re glad to hear the waiting area felt comfortable and made the time pass easily, as creating a welcoming space for our guests is always important to us. We appreciate the opportunity to serve you. 

SZIA69's profile image
SZIA69 
6 months ago

Good communication and provided clear options with right expectation. Good communication. Provided clear options with right expectation. Got the work done within the time frame he mentioned. 

Business response:

Thank you for your wonderful feedback! Your comments about receiving clear communication and well-defined options really highlight what we strive for with every customer interaction. We understand how important it is to set proper expectations from the start, and we're pleased that our team delivered exactly what was promised within the discussed timeframe. Your experience reflects our commitment to transparency and reliability, and we truly appreciate you taking the time to share these positive details about your service. 

rlwinters's profile image
rlwinters 
6 months ago

Was met quickly by service rep when I arrived 10 minutes early. He was positive, friendly and informative. He kept me updated via the app and the service was completed within the time frame that he provided. Excellent service. 

Business response:

We are elated to hear about your positive experience with our service team. It's wonderful to know that you were greeted promptly despite arriving ahead of schedule and that our representative provided such helpful and friendly assistance. We're particularly pleased that the communication through our app kept you well-informed throughout the process and that we delivered on our promised timeline. Your feedback about receiving excellent service truly means a lot to our team. 

johumen's profile image
johumen 
6 months ago

Reliable and quick service. They did what I asked. I'll return the next time I need service. 

Business response:

We are pleased to hear about your positive experience with our dependable and efficient service team. Your feedback about our ability to meet your specific needs means a great deal to us. We look forward to providing you with the same level of quality service when you visit us again in the future. 

Sonny's profile image
Sonny 
6 months ago

Izzy was awesome. All of the people were nice and helpful. The only reason I can’t put 5 stars is because of how crazy expensive it is to get your car serviced at a dealership. The OEM parts needed for my service cost maybe $150 total, but I ended up paying $975 even after receiving a discount. However, you get what you pay for in terms of quality and there are financing options available. My check engine light was on, now it’s off. Can’t complain. 

Business response:

We are glad to hear that Izzy and our team provided you with such helpful service. It's wonderful to know that everyone made your experience pleasant and that we were able to resolve your check engine light issue effectively. We understand that dealership service costs can feel significant, and we appreciate your recognition of the quality work and genuine parts that come with our service. Thank you for acknowledging our financing options as well - we always want to make quality automotive care as accessible as possible. You... read more

MENDEZ.MIGUEL300's profile image
MENDEZ.MIGUEL300 
6 months ago

Excellent job and very professional ? ? both They both did a fantastic job And my car was ready on time 

Business response:

We are glad to hear about your positive experience with our professional service team. Your feedback about the excellent work and timely completion of your vehicle service means a great deal to us at Toyota of Dallas. We truly appreciate you taking the time to share how well our team took care of your automotive needs. Thank you for choosing us for your vehicle service requirements. 

Michael.r.sansouci's profile image
Michael.r.sansouci 
6 months ago

Isreal was fast, attentive and friendly. They had me checked in and finished in about an hour and a half. 

Business response:

We are ecstatic to hear about your wonderful experience with our team. It's fantastic that you received such quick and attentive service during your visit. We take pride in providing efficient service while maintaining the friendly, professional approach our customers deserve. Your positive feedback about the quality of care you received and the timely completion of your service means a great deal to us at Toyota of Dallas. We appreciate you taking the time to share your experience and look forward to serving you again in th... read more

Frequently asked questions about Toyota of Dallas

How is Toyota of Dallas rated?

Toyota of Dallas has a 4.3 star rating with 22,086 reviews. 

When is Toyota of Dallas open?

Toyota of Dallas is open now. It will close at 9:00 p.m. 

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