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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Dung was super helpful and knowledgeable regarding details of my car’s needs! He was very friendly and amazing at explaining all processes in layman’s terms. There is no other facility I would trust with my vehicle more than Toyota!
Business response:
We are overjoyed to hear about your wonderful experience with our team! It's fantastic that you found our service representative so helpful and knowledgeable when addressing your vehicle's specific requirements. We're especially pleased that the explanations were clear and easy to understand, making the entire process more comfortable for you. Your confidence in trusting us with your vehicle means everything to our team. We truly appreciate customers like you who take the time to share such positive feedback about their expe... read more
This visit was great as usual. The service department always a great job. Word word
Business response:
We greatly appreciate your continued trust in our service department. It means so much to hear that your experience was excellent and that our team consistently delivers quality care for your vehicle. Your loyalty and positive feedback motivate us to maintain the high standards you have come to expect. We look forward to serving you again in the future.
I went to get my alignment done , and somehow it's worse then it was before I took it to you guys
Business response:
It's regrettable to hear that your vehicle alignment did not meet your expectations. We understand your frustration. Your feedback helps us identify areas where we can work to improve our service quality. We would appreciate the opportunity to speak with you directly about this. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can discuss a resolution.
Grear experience and good work, I alway get my truck back working great. The only thing I wish the tech didn't get some kind of grease on my seat and didn't wipe off the numbers marked on the right back window. So I had to get it detailed and washed right after.
Business response:
We are grateful to hear about your positive experience with your truck service. It's wonderful that you consistently receive excellent work and your vehicle runs great after each visit. We truly value your continued trust in our service team. We understand your concern about the cleanliness issues you encountered, including the grease on your seat and the markings left on your window. Your feedback helps us maintain the high standards our customers expect, and we'll work to ensure better attention to vehicle cleanliness duri... read more
Fast service. Very responsive. Reliable. A little pricy but worth it. Got in car fixed in a day.
Business response:
We are thrilled to hear about your positive experience with our service team. Your feedback about our quick turnaround time and responsiveness means a great deal to us. We understand that getting your vehicle repaired efficiently is important, and we're pleased we could get your car back to you within a day. Thank you for recognizing the value in our reliable service at Toyota of Dallas. We appreciate customers like you who understand the quality and expertise that goes into our work.
Joe, the service advising partner has been great to work with — so, I’m good
Business response:
Thank you for your wonderful feedback about your service experience with us. It's truly meaningful to hear that you've had such a positive working relationship with your service advisor. Having a trusted partner who makes the entire process smooth and enjoyable is exactly what we strive to provide every customer. We're delighted that you feel well taken care of and appreciate you taking the time to share your experience at Toyota of Dallas.
This dealership was super disorganized and did not worry about the customer. Very slow and unhelpful.
Business response:
Your feedback is important to us and we understand your frustration. We recognize that organization and customer focus are essential parts of providing quality service, and we take your comments seriously. Your experience highlights areas where we can work to improve our processes. We would appreciate the opportunity to discuss your concerns further and work toward a resolution. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can address these issues directly.
Because of transparency and good communication, I completely trust this service department which I have been using for over 10 years. My family member had a terrible unacceptable experiences in the sales department last year, so I was a bit hesitant to bring my car to the service department this time. But I am glad to know that the service department is the same. Highly recommend.
Business response:
p.s. they stopped car wash service ~ 4 years ago, I wish they continue to offer free car wash!
Very informative and explained what needs to be done by text and dessie was awesome
Business response:
We deeply appreciate your wonderful feedback about your experience with us. It's fantastic to hear that our team provided such clear and helpful information through both text communication and in-person explanations. We're thrilled that Dessie made such a positive impression during your visit. Your recognition of our commitment to keeping you well-informed throughout the process means so much to our team. We truly value customers like you who take the time to share their experiences.
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 22,086 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is open now. It will close at 9:00 p.m.
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