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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Service is quite bad if you have to do any sort of diagnostics. They charged a $100 diagnostic fee and just rephrased the issue I had already told them after the diagnosis. Went in to get my transmission checked and they didn't provide any details of what diagnoses they did. Simply said that the transmission needs to be replaced. Doesn't look like they opened it to check anything. When I took the car back, the cabin air filter and glove box was lying in the passenger seat and was not put back in place
Good a c d e f g l h I j k l m n o p q
Business response:
Thank you for taking the time to share your feedback. We’re glad you chose to visit us and appreciate the opportunity to provide a positive, straightforward experience. Your input is valued, and we look forward to welcoming you again.
Greg is awesome will be back! very honest and helpful with the issues recommended. Great communication also.
Business response:
Thank you for sharing this great feedback. We’re glad the experience felt helpful and clearly communicated, as our team is committed to providing thoughtful guidance and dependable support throughout each visit. We appreciate the opportunity to assist and look forward to welcoming you back.
The service was amazing and fast! I was out of there in 45 minutes! Denontrei was very helpful through the whole process and answered all my questions thoroughly!
Business response:
Thank you for sharing this great feedback. We’re happy to hear the visit felt fast and well-supported, with clear answers and attentive care throughout the process. We truly appreciate the opportunity to assist and your trust in our team.
Excellent and efficient customer experience from Sales to Service - with Jaymes Becker (Sales and Lease Manager) and Brian Tulla (Service Advisor) leading the way!
Business response:
Thank you for sharing this great experience. We’re glad the service felt smooth, efficient, and well-coordinated across our sales and service teams, as collaboration and clear support are always a priority. We truly appreciate the opportunity to assist and your kind feedback.
Daniel this representative that handled my work took amazing care of me. I have a sensitive situation that requires extra care while handling and a mistake was made during the routine maintenance. But Daniel never panicked and assisted me the entire why and reassured me he would handle all of it. Amazing work and will for sure reach out to him for any further needs that may come up.
Business response:
Thank you for sharing this feedback with us. We’re glad to hear the experience felt attentive and reassuring, as our team is committed to providing thoughtful care and steady support, especially when situations require extra attention. We truly appreciate the trust you placed in us and the opportunity to be of assistance.
I really like it. I never had any problems. they always help with the right things and they have their right answers.
Business response:
Thank you for sharing this kind feedback. We’re glad to hear the experience has consistently felt dependable and supportive, as our team is focused on providing clear guidance and helpful solutions every visit. We truly appreciate the opportunity to assist and your continued trust.
Do not buy here they lie about cars having no accidents supposedly brand new do not waste your time or money!!!!!
Business response:
We are concerned to hear about your experience. Your trust is important to us, and we understand your frustration. We take concerns about transparency in our vehicle descriptions seriously and would appreciate the opportunity to learn more about your experience. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can discuss your specific situation and work toward a resolution.
Daniel the guy that was helping me had the best costumer service since the beginning of my visit kudos to him..
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 22,086 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is open now. It will close at 9:00 p.m.
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