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Our Toyota dealership has served the Dallas metropolitan area since 1974. In addition to offering Toyota sales and service, and being a multi-time Toyota President’s Award winner, we’re dedicated to giving back to the community. We have sponsored events and organizations such as the USMC Toys for Tots program, Operation Once in a Lifetime, North Texas Crime Commission and Town North YMCA. At our Toyota dealership, we work hard to deliver excellence. We boast a wide selection of new and used Toyota cars, as well a... read more
2610 Forest Ln, Dallas, TX, 75234, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 8:00 p.m. | |
Sun | Closed |
When I originally arrived the car we came to see was not on the lot. I was told before I made the 3 hour drive that the vehicle was on the lot. When I showed up they pulled a random car to the front as if that is what I called about. Bait and switch to the highest degree. The salesman we worked with was great though. My wife actually found another car on the lot she ended up liking and we made a purchase rather quickly. But I still have a bad taste in my mouth from the blatant lie the girl on the phone told me. She went as f... read more
Was nervous about buying a new car I always leased but Ricardo took his time and made me comfortable with buying a new car and the one I wanted
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Derek Oh did an excellent job! I was extremely frustrated with the car buying/leasing process prior to speaking with Derek. I had been to about 7 dealerships in the Austin area and I experienced all the typical sales tactics. It was always a long drawn out process, I couldn't get specific answers, and all the basic models were in the $500 per month /36 months / 10,000 miles per year with $4,000 down range. Derek shared the incredible deal $285 per month / 24 months / 12,000 miles and $0 down that Toyota of Dallas was offerin... read more
Business response:
Thank you for your positive feedback!
We were more than pleased with our purchase of a Camry 3 years ago. However, we are not at all pleased with the service dept. The first year was fine, but after that they began preforming services and charges we did not understand. Such as replacing the brake fluid at 12,000 miles. Today we "tried" to talk to Darren Dortch, managing partner, about our warranties , he told us we should have looked into that 3 years ago, and why would we wait until now to ask questions. He was incredibly rude and sarcastic to me. His tone of v... read more
Yaz Albalouli great sales person .He made this a great experience He help me get signed on to everything in the car ... Great day.’’’ F&I manager was great to,work,with Harold Hunter
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Great experience with the team at the dealership. Straight dealing there was no hidden agenda. I wanted them to help me accomplish my goal and get it done in a way I could see I could meet the objectives.
Business response:
Thank you for your positive review!
Ricardo Guajardo was a great sale man but the Bejamin Okpara was horrible, that finance manager kept us for almost 45 minutes, pressure us to buy that extra insurance, he was so aggressive that we feel that we never going back to purchase another vehicle as long he is there.
My salesman was extremely friendly, politely professional, and interestingly intelligent. I will recommend Kristopher Kemp to all my family and friends who are needing to purchase a car.
Business response:
Thank you for your positive feedback, from all of us here at Toyota of Dallas!
They had wonderful services and out of the 3 car They had wonderful services and out of the 3 car dealerships I have shopped at they were the easiest to work with. The employee helping me was Ted Nguyen whom i have brought 2 cars from him in last 20 years. I am so glad to found him again because he has made it so easy. No push, no hassle.
Toyota of Dallas has a 4.3 star rating with 17,379 reviews.
Toyota of Dallas is closed now. It will open tomorrow at 7:00 a.m.
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