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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Our Toyota dealership has served the Dallas metropolitan area since 1974. In addition to offering Toyota sales and service, and being a multi-time Toyota President’s Award winner, we’re dedicated to giving back to the community. We have sponsored events and organizations such as the USMC Toys for Tots program, Operation Once in a Lifetime, North Texas Crime Commission and Town North YMCA. At our Toyota dealership, we work hard to deliver excellence. We boast a wide selection of new and used Toyota cars, as well a... read more
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very helpful salesman (Idris-?sp) and also the financial office. I live in Florida and purchased the car for my son but they made the whole process work smoothly.
Business response:
Thank you for your positive feedback!
Although the sales associate, Perry, was great and went above and beyond, the first manager I talked to, Adrian, was extremely rude and demeaning. 3 cars ago I stopped dealing with this dealership and had hoped their culture had changed. It was NOT a good experience. I did buy a vehicle and am pleased with it. I will add that the finance manager was also very sweet and helpful. In addition, when I got home I saw that they had sent me an e-mail saying you get a huge big screen TV with a new vehicle purchase. This was never of... read more
Business response:
Hello KidG, we always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact our Customer Relations Manager, Annette Trejo, at 972-852-0158 and we will do our best to make this better.
My buying experience was less than pleasant. First, The salesman who invited me wasn’t there when I decided to come so I dealt with another one. I went alone, mistake #1, and ended up feeling pressured to make a decision faster than I was comfortable with by the new salesman. Mistake #2 was signing a document that said my deposit was non-refundable. The car overall was a bit overpriced but that generally happens when you buy from a dealer. Then the salesman wrapped a warranty into the price of the car and refused to lower th... read more
Business response:
We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact our Customer Relations Manager, Annette Trejo, at 972-852-0158 and we will do our best to make this better.
We received amazing service at Toyota of Dallas, with Ali in particular. During our car hunt, we have gone to at least 7 dealerships and this is the one we chose to “earn our business” as they say. 100% happy with my 4runner, the service, and the price. Thanks Toyota of Dallas! :)
Business response:
Thank you for your positive feedback, from all of us here at Toyota of Dallas!
Best experience buying a car ever!!! Martin and his team made this the most pleasant buying experience. From start to finish Toyota Of Dallas and it’s employees are the best in the game. Will definitely be buying all my cars from here going forward. Thanks again.
Business response:
Thank you for taking the time to leave us a positive review!
We live in Fort Worth but drive 1 hour away to buy our Toyota from Toyota of Dallas, because of Scott B. Scott makes sure you get exactly what you want for a great price. We have been buying from Scott for around 30 years.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Friendly, helpful, understanding, Good environment, good Friendly, helpful, understanding, Good environment, good finance help. fast help Associates were so helpful and understanding Place was clean and taking care of customers keeping distance and making sure everyone was wearing mask
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Hardy Tadlock is FANTASTIC! This was my 6th purchase of a Toyota from Hardy. Great Customer Service. The whole New Car experience was perfect on my 2020 Highlander.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Excessive fees Bought a used 2016 Scion iA for 16,880 out the door (980 in sales tax) Internet price was 13,300. They decided to add 2,200 in "dealer preparation fees" to pad their pockets instead of helping a first-time car buyer out. I was tired when I was buying it, never let them pressure you or lengthen out the process to wear you out. Know I am seeking legal council against you at this time and am continuing spreading awareness against you. I have already turned many potential customers away scouting around. I hope it ... read more
Business response:
Thank you, Dylan, for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact our Customer Relations Manager, Annette Trejo, at 972-852-0158 and we will do our best to make this better.
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 17,379 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is closed now. It will open at 7:00 a.m.
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