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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
They are scamming people. They use the same old pictures from your service and tell you to get it fixed
Business response:
Your feedback is important to us, and we understand your concerns. We take all customer feedback seriously and want to ensure that every interaction meets the highest standards of transparency and quality. Your experience does not reflect the level of service we strive to provide, and we would appreciate the opportunity to discuss this matter further and work toward a resolution. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can address your concerns directly.
Toyota can be trusted to do a good job. The service man was very thorough. I am very satisfied with his work. I like that I was taken cared of quickly.
Business response:
We are ecstatic to hear about your positive experience with our team! Your confidence in our reliability means everything to us. We're thrilled that our service representative provided such comprehensive care and that you felt well looked after throughout your visit. Knowing that we were able to serve you efficiently while maintaining the quality you expect makes our day. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience.
Quick and helpful Everytime I schedule its easy, I get reminder often which is helpful since I have a crazy schedule but Joe helps me everytime
Business response:
Thank you for sharing your wonderful feedback about your service experiences with us. We're thrilled to hear that scheduling has been consistently easy for you and that our reminder system works well with your busy lifestyle. It's fantastic to know that our team member has been so helpful during each of your visits. Your positive experience with our scheduling process and customer service truly means a lot to us at Toyota of Dallas. We appreciate your loyalty and look forward to continuing to provide you with the same level ... read more
Very good service; disappointed in price for an oil change Robert was able to get a small part missing from my car; Zahid got it put on for me.
Business response:
We are ecstatic to hear about your positive experience with our service team. It's wonderful that Robert was able to locate the small part you needed and that Zahid took care of the installation for you. We truly appreciate you recognizing the quality service our team provides. Your feedback about the oil change pricing is valuable to us as we continuously work to provide the best value for our customers. Thank you for choosing Toyota of Dallas and for taking the time to share your experience.
Great service, I went in and out super fast got what I needed taken care of. Israel my service advisor was so great to work it
Business response:
We are overjoyed to hear about your wonderful experience with us! It's fantastic that we were able to provide you with efficient service and get everything you needed handled quickly. Your comments about the excellent support you received from your service advisor truly highlight the dedication our team has to making every visit smooth and positive. We appreciate you taking the time to share your feedback about the outstanding care you experienced.
very intelligent, understanding, great communication skills, had me in and out, didn't have to wait long, offered me options and gave their suggestions.
Business response:
We are delighted to hear about your positive experience with our team. Your kind words about the excellent communication and understanding you received mean so much to us. We're thrilled that we could provide you with various options along with helpful recommendations, and that your visit was efficient without unnecessary waiting. At Toyota of Dallas, we strive to make every customer interaction smooth and informative, and it's wonderful to know we succeeded in delivering that for you. Your feedback reinforces our commitment... read more
I always go to Joe. He is trustworthy. He easy to understand. He follows through. He keeps me informed during the process.
Business response:
Thank you for sharing your wonderful experience with our team. It's truly meaningful to hear that you have found someone you can rely on consistently for your automotive needs. Your comments about having a trustworthy service representative who communicates clearly and keeps you well-informed throughout the entire process reflect exactly the kind of relationship we strive to build with every customer. We understand how valuable it is to have that peace of mind knowing you're working with someone who will follow through on th... read more
Lissette was an outstanding service representative who provided excellent support, and I highly recommend her.
Business response:
We are utterly delighted to hear about your wonderful experience with our service team. Your kind words about the outstanding support you received truly mean the world to us at Toyota of Dallas. It brings us great joy to know that our representative provided the excellent service that exceeded your expectations. We deeply appreciate you taking the time to share your positive experience and for recommending our team to others. Your feedback motivates us to continue delivering the exceptional service that our customers deserve... read more
Convenient and great service and location. This location keep up with calling customers to set up appointments and reminders. I appreciate the calls. The offer free lift is greatly appreciated. Joe DeLaPa offered me a lift back home but already had a ride. Joe kept me update on the services provided and anticipated time when my car will be ready for pick up. Thank you
Business response:
Thank you immensely for sharing your wonderful experience with us. We are thrilled to hear that you found our service convenient and our location accessible for your needs. Your feedback about our appointment scheduling and reminder calls means so much to us - we understand how valuable your time is and work hard to keep our customers informed every step of the way. We are delighted that you appreciated our complimentary transportation service, as we know how important it is to keep you moving while your vehicle is in our ca... read more
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 22,086 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is open now. It will close at 9:00 p.m.
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