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Toyota of Dallas

4.3

About this business

Our Toyota dealership has served the Dallas metropolitan area since 1974. In addition to offering Toyota sales and service, and being a multi-time Toyota President’s Award winner, we’re dedicated to giving back to the community. We have sponsored events and organizations such as the USMC Toys for Tots program, Operation Once in a Lifetime, North Texas Crime Commission and Town North YMCA. At our Toyota dealership, we work hard to deliver excellence. We boast a wide selection of new and used Toyota cars, as well a... read more

Location details

2610 Forest Ln, Dallas, TX, 75234, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.317,379 reviews
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RichardB's profile image
3 years ago

Excessive upselling. I have less than 14,000 miles on this car. They said I need valves cleaned and brake work which, according to the service advisor , is not covered under my maintenance plan or warranty. I will be returning to Toyota of Rockwell where they do not upsell their customers. 

texas,house's profile image
texas,house 
3 years ago

Francisco, Tariq, and Shawn were great - they went over and above to get our deal completed! Impressive. 

Business response:

Thank you for your positive feedback, from all of us here at Toyota of Dallas! 

RachelleS's profile image
RachelleS 
3 years ago

Toyota of Dallas discriminates against women and are bullies and thieves! I bought a 2020 Lexus IS300 on Dec 3,2021. When I purchased the car it had Bridgestone tires on the car, when they delivered the car to me that afternoon at my place of employment they had taken the Bridgestone off and put on no name tires on my car. I immediately brought it to their attention, they would not respond to me for 2 day so I went to the dealership. Syed Jafir, the used car manager, told me he did not owe me anything. This made me mad so I ... read more

Jeff Tinkle's profile image
Jeff Tinkle 
3 years ago

Great service. Jon was very in tune with my needs and genuinely cared. Great to see Thanks Jon for a wonderful experience. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

LP's profile image
3 years ago

I gave this dealership the opportunity to address my concerns before posting a negative review, but I couldn't even get a response when I left a phone message on the voicemail of Mr. Dortch, the managing partner of Toyota of Dallas, and could not reach either of the two "customer relations managers", and no one would put me through to any service department manager - who, if he does exist, is not listed on their website. I have serviced my Toyota at this dealership since buying it in 2019. I took my car in for regular servic... read more

Paulrayburn's profile image
Paulrayburn 
3 years ago

Called spoke to a sales “manager” was not impressed with his sales manner. Got to sales floor looking for a Lexus and to pay cash he gave me one price went for a test drive, we sure can work a deal on the price says the “top sales man according to the manager” came back to the table another sales female was eating her food on top of the paperwork including my drivers license, she didn’t like to move to the table across. Now, let’s talk about the Lexus went up $6,000 it was 34,000 now is over 40,000 I was buying cash. Not imp... read more

Business response:

Not impressed with the sales “manager” that answered the phone. I felt he had the impression we were from same barrio. No we are not from same barrio. Thanks for the miss representation for Toyota. 

jrejino's profile image
3 years ago

We found this dealership online while looking for a truck. They work fast and did an outstanding job to meet our needs!!! 

Business response:

Thank you for your positive feedback, from all of us here at Toyota of Dallas! 

ddupont's profile image
3 years ago

Jaymes and Derek were great! Very helpful and efficient. Buying a car was much easier than I expected. 

Business response:

Thank you for your positive feedback, from all of us here at Toyota of Dallas! 

tony.garfias's profile image
tony.garfias 
3 years ago

I like it and they made so easy and fast to get a car the sales person was the nice 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Tony! 

Frequently asked questions about Toyota of Dallas

How is Toyota of Dallas rated?

Toyota of Dallas has a 4.3 star rating with 17,379 reviews. 

When is Toyota of Dallas open?

Toyota of Dallas is closed now. It will open tomorrow at 7:00 a.m. 

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