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Our Toyota dealership has served the Dallas metropolitan area since 1974. In addition to offering Toyota sales and service, and being a multi-time Toyota President’s Award winner, we’re dedicated to giving back to the community. We have sponsored events and organizations such as the USMC Toys for Tots program, Operation Once in a Lifetime, North Texas Crime Commission and Town North YMCA. At our Toyota dealership, we work hard to deliver excellence. We boast a wide selection of new and used Toyota cars, as well a... read more
2610 Forest Ln, Dallas, TX, 75234, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 8:00 p.m. | |
Sun | Closed |
I had absolutely no complaints, everybody there was very professional. The people that I would like To shine light on are Everett and Shawn. They went above and beyond making our 1st car buying dreams come true. If you are looking for exceptional service at and exceptional price. Toyota of Dallas is the place to go.
Business response:
Thank you for your positive feedback, from all of us here at Toyota of Dallas!
The absolute worst experience I’ve ever had buying a vehicle, biggest crooks on the planet , I’ll never ever set foot on this place again , if you dk go here make sure everything is in writing because not anyone at this place is worthy of their word , horrible place to do business with !! BE CAREFUL!!
Business response:
Hello Randy, and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better.
It was an easy, hassle free, experience trading my FJ Cruiser for a Highlander. Sales and Finance team were great!
Business response:
Thank you for your positive feedback!
Excellent sales representatives, and great attention to the costumers. I’m really recommend this dealer for a new or used vehicles.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Best serivice ever! Helped me with everything we needed for our family! Would recommened %100!
Business response:
Thank you for your positive feedback!
I have made an appointment to see a hybrid camry 2 days in advance. I called 2 hrs before my appointment to confirm they still have the vehicle. They have even assured me that they have it and 1 other for me to see and compare. Once I got there, I waited for 30 minutes and they couldn't find idris-the sale rep.. another sale rep. told me she would help me but never come back after I told her I am looking for a hybrid camry. It is the worst lying practice to get the customers to come in when they don't even have the vehicle I... read more
Business response:
We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better.
It was my second purchase and great experience with Toyota of Dallas. This time I was trading in two vehicles which I new was going to be a challenge but they made it happen and got me a deal I was happy with.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Sales rep very agressive and persisted pressing for answers when the answer was already given.
Business response:
Kathryn, thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better.
We purchased a 2022 4Runner with the following specs: moonroof, leather interior, midnight black. The sales associate (SA) reviewed incoming inventory and found a TRD that met all my specs. My husband was apprehensive about purchasing a vehicle we had not seen in person, but we reiterated my preferences to the SA and he made us both feel confident that we were getting exactly what we wanted. The vehicle was delivered to us and when I got in the vehicle I instantly noted that there was no moonroof. We called the SA promptly, ... read more
Business response:
Hello Sonia, and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better.
Toyota of Dallas has a 4.3 star rating with 17,379 reviews.
Toyota of Dallas is closed now. It will open tomorrow at 7:00 a.m.
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