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Toyota of Dallas

4.3

About this business

Location details

2610 Forest Ln, Dallas, TX, 75234, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.322,086 reviews
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SHELBYWILLIS5's profile image
SHELBYWILLIS5 
5 months ago

Alfredo was super helpful and answered all of my texts and questions in a timely manner! 

Business response:

We are thrilled to hear about your positive experience with our team member who provided such attentive service. It means so much to us when we hear that our staff was able to assist you thoroughly and respond to your inquiries promptly. Your feedback about receiving helpful guidance and timely communication reflects exactly the kind of customer care we strive to deliver at Toyota of Dallas. We truly appreciate you taking the time to share your experience with us. 

danieleduardopineiroquintero's profile image
danieleduardopineiroquintero 
5 months ago

Excelente y muy buena atención al cliente me sentí como en casa con muy buena confianza y comunicación 

Business response:

Thank you immensely for sharing your wonderful experience with us. We are truly delighted to hear that you felt the exceptional customer service and that our team made you feel comfortable and at home. Creating an environment where our customers feel welcomed with great trust and clear communication is exactly what we strive for at Toyota of Dallas. Your kind words about the excellent attention you received mean so much to our team. We appreciate you taking the time to share your positive experience and look forward to servi... read more

Kirk's profile image
Kirk 
5 months ago

Toyota of Dallas is the only place I take my Toyota 4Runner! Their customer service is on point. My service advisor Jacob is knowledgeable and friendly. He goes the extra mile to make sure I understand what needs to be done to my vehicle. Even how I should prioritize recommended maintenance on my vehicle. To help ensure I can enjoy many more miles in my vehicle. 

Business response:

Your positive feedback means so much to us! We're thrilled that Toyota of Dallas has become your trusted destination for your 4Runner's care. It's wonderful to hear that our customer service consistently meets your expectations and that Jacob has made such a positive impact on your experience. His dedication to helping you understand your vehicle's needs and providing guidance on maintenance priorities truly reflects our commitment to keeping you on the road for many miles to come. We appreciate your loyalty and trust in our... read more

anitasworld2's profile image
anitasworld2 
5 months ago

Excellent customer service. Jacob was very knowledgeable and informed me about services recommended. Great job 

Business response:

We are overjoyed to hear about your wonderful experience with our team. Your feedback about receiving outstanding customer service truly means the world to us. It's fantastic to know that our staff member provided you with thorough information about the recommended services and demonstrated such expertise during your visit. We take great pride in ensuring our customers feel well-informed and supported throughout their experience. Your recognition of the exceptional service you received motivates us to continue delivering the... read more

Ahmadwqadri's profile image
Ahmadwqadri 
5 months ago

Trustable and I will come back again Trustworthy, good recommendation, care, professional and good discount 

Business response:

We are elated to hear about your positive experience with our team. Your confidence in our reliability and willingness to return means everything to us. We're thrilled that you found our recommendations helpful and appreciated the professional care you received, along with the value we were able to provide. Building lasting relationships with customers like you is what drives us every day. We look forward to serving you again. 

peterobijiofor's profile image
peterobijiofor 
5 months ago

The Toyota Dallas is a wonderful place to have your vehicle checked. Despite not leaving in the neighborhood anymore I still do the long drive to ensure I get the best service my car deserves 

Business response:

We deeply respect your loyalty and commitment to making the long drive to Toyota of Dallas for your vehicle service needs. Your dedication to ensuring your car receives quality care, even from a distance, truly means the world to us. We understand that convenience matters, yet you continue to choose us for the excellent service experience we provide. Thank you for recognizing our team's efforts in delivering the outstanding care your vehicle deserves. 

manishgunjan001's profile image
manishgunjan001 
5 months ago

Overall it was great. Zahid specially was professional. However I felt cost wise there is a scope to make it more competitive which will feel rewarding for Toyota customers 

Business response:

Thank you for your wonderful feedback about your experience with us. We're delighted to hear that everything went well overall and that our team member provided you with professional service throughout your visit. Your recognition of the quality care you received means a great deal to our entire team. We truly value your perspective regarding competitive pricing, as feedback like yours helps us continuously improve how we serve our valued customers. Your input will be shared with our management team as we work to ensure ever... read more

jcclavero14's profile image
jcclavero14 
5 months ago

Everything is excellent. Thank you very much. The service was excellent, everything was great. Thank you very much. 

Business response:

We deeply respect your positive feedback about your experience with us. Your satisfaction with our service means everything to our team. We are thrilled that you found every aspect of your visit to be outstanding and that our team was able to provide you with exceptional care. Your kind words motivate us to continue delivering the high-quality service that our customers deserve. Thank you for choosing Toyota of Dallas and for taking the time to share your wonderful experience. 

JEFF@ULTRAPRESS.COM's profile image
JEFF@ULTRAPRESS.COM 
5 months ago

Had to text a couple people to remind fredo to send me a Lyft. Asked for a quote on some work, followed up, still haven't gotten the quote 

Business response:

We are concerned to hear about the communication challenges you experienced. We understand your frustration. Your experience falls short of the timely and responsive service we strive to provide. We take situations like this seriously. Please contact our Customer Relations Manager, Vianney Pedroza, at Vianney@toyotaofdallas.com so we can address these issues directly. 

Frequently asked questions about Toyota of Dallas

How is Toyota of Dallas rated?

Toyota of Dallas has a 4.3 star rating with 22,086 reviews. 

When is Toyota of Dallas open?

Toyota of Dallas is closed now. It will open at 7:00 a.m. 

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