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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Our Toyota dealership has served the Dallas metropolitan area since 1974. In addition to offering Toyota sales and service, and being a multi-time Toyota President’s Award winner, we’re dedicated to giving back to the community. We have sponsored events and organizations such as the USMC Toys for Tots program, Operation Once in a Lifetime, North Texas Crime Commission and Town North YMCA. At our Toyota dealership, we work hard to deliver excellence. We boast a wide selection of new and used Toyota cars, as well a... read more
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Said they had rotated my tires and haven’t been. Made a pair of tires rated to go 80k miles wear out in only 30. Who knows if they are even actually changing the oil. Avoid this place at all cost
Business response:
We're disappointed to hear you feel we missed something during your service appointment. We would appreciate the opportunity to discuss this further and suggest appropriate solutions. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better
Really bad experience with this dealership. Without making this too long, we were greeted by a helpful salesperson who brought in a "manager" to speak with us. I don't know if he was having a bad or what but after introducing himself accordingly began to speak to us in a condescending manner. Saying we don't need the suv we were interested in and wanted us to buy a truck. Also saying we don't understand the meaning of all wheel drive. And lied saying the suv we were interested in was not available in the entire country! My w... read more
Business response:
We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better.
DO NOT TRUST TOYOTA OF DALLAS! THEY WILL LEAVE YOU STRANDED! I took my car to Toyota of Dallas to repair the passenger side leaking transaxle. They kept my car for a week, I paid for the repair and took my car home. The next day the service advisor called and said they had not repaired my car even though I had paid for the repair. They took my car back and performed the repair. I traveled in my car to California for work and realized that it was still leaking from the passenger transaxle that Toyota of Dallas had repaired. I... read more
Business response:
we’re disappointed by your feedback. We’d appreciate the chance to go over your concerns and appropriate solutions so Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better.
Absolutely horrible! ! Dealership is unethical! The advertised price was marked up $3,500 once I arrived at the dealership. Also, the dealership will only offer the advertised price of you use their financing which is illegal!! Hands down the WORST car dealership experience I have EVER had!
Business response:
We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better.
My salesperson, Shelby Luce, BLATANTLY resorted to deceptiion and fraud with a promise of goods and services to me if I signed my name for the sale of a vehicle. Not only did she not deliver on her promise, which she admitted to making in front of her manager, to build a rapport while waiting through the approval process Shelby preyed upon my Christian beliefs by incorporating Christ and a personal struggle we shared. Shelby went on with her deceptiion until she couldn't any longer with a series of unfulfilled dates to be ma... read more
1 star too much Army PFC drives 5 hours to drive already sold vehicle. Livid
This is the poorest excuse for a dealership that I have ever seen in my life. It’s now two months later, and I still have not got my plates. I was told this morning that my plates were here, so I drove from Oklahoma to pick them up now, lo and behold they can’t find My plates. if you’re smart, you will run from this dealership not walk run.
Always found the team to be very helpful, friendly and accommodating. The dealership is clean and comfortable.
Business response:
Thank you for your positive feedback!
Called one time to get a price and the dealer has called everyday even after telling them not to call me. STAY AWAY
Business response:
Thank you for bringing this matter to our attention. We only call individuals that have opted in to receive information about vehicle sales. It’s important that we update our records immediately. Please contact our Customer Relations Manager, Amy Guevara, at Aguevara@vtaig.com and we will do our best to make this better.
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 17,379 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is open now. It will close at 8:00 p.m.
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