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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Joe Delapa did a great job of taking care of my oil/filter change on my 2014 Camry. Service was completed ahead of schedule. He explained the 3% credit card fee charge, but the dealership should show the 3% charge on the web page so that customers can be prepared to make arrangements if they choose not to use a credit card.
Business response:
Thank you for your review, and we're glad to hear that Joe provided you with excellent service. We appreciate you choosing us for your oil/filter change. We apologize for any confusion regarding the credit card fee. We'll take your feedback into consideration and ensure that the fee is clearly displayed in the future. Thank you again for your business.
I had a great experience servicing my car at Toyota Of Dallas, Forest lane. The staff was friendly and efficient, ensuring my car was ready on time. The service team explained everything clearly and answered my questions. Overall, very satisfied with the quality and professionalism!
Business response:
Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Our team takes pride in providing friendly and efficient service, and we’re glad they could meet your needs and keep you informed throughout the process. Your satisfaction is our priority, and we look forward to serving you again in the future!
Good efficient and reliable service,they been able to do the service in my truck thanks a lot
Business response:
Thank you for your positive feedback! We're glad to hear that you received efficient and reliable service for your truck. We appreciate your trust in us and look forward to assisting you again in the future!
Gary Davidson is the reason I go to Toyota of Dallas. He completely makes me at ease every time. He makes it so simple to keep my car in top condition since I bought the car. I know I have an honest quote handled by the finest mechanics on every visit. And at a fair price. I highly recommend them to everyone.
Business response:
Thank you for your fantastic review! We're so glad to hear that Gary has consistently made your experiences so positive. It's wonderful to know you feel at ease and trust the service provided by our team. We truly appreciate your recommendation and look forward to continuing to keep your car in top condition. Thank you for being a valued customer!
Joe Delapa did a wonderful Joe taking care of my Tocoma’s needed repairs this pasted six days. Good Job Joe!
Business response:
Thank you for your kind words! We’re thrilled to hear that Joe provided excellent service for your Tacoma’s repairs. We’ll be sure to pass along your compliments to him. If you need anything else, don’t hesitate to reach out!
The personnel are a five rating the dealership a 3 rating. The cars are to expensive and now they want to charge 3% for using a credit card. Inexcusable greed.
Business response:
Thank you for your feedback. We’re glad to hear you had a positive experience with our personnel, but we’re sorry to learn that you found our pricing and credit card surcharge unsatisfactory. We strive to offer competitive pricing while maintaining quality service, and your concerns about the credit card fee are important to us. We appreciate your insights and will take them into consideration as we continue to improve our services. If you would like to discuss this further, please feel free to reach out. Thank you for your ... read more
Pathetic service ! 3% charge added for using credit card. And service manager did not try to resolve the issue. Talked to him about and he doesn't care. Customer should be notified before the work was done. There is no sign of this practice in the service area. Most business if they charge fees on credit card they post a a sign on this matter. Also the service advisor was trying to sell their credit card with no service charge . Deceptive business practice and trying to cheat customers!
Business response:
We appreciate you taking the time to share your concerns. We're truly sorry to hear about your experience and understand how frustrating this situation must have been. It's important to us that our customers feel valued and informed. We encourage you to reach out to our Customer Relations Manager, Vianney Pedroza, who is dedicated to resolving issues like this. You can contact her directly at VPedroza@vtaig.com. Thank you for bringing this to our attention, and we hope to make things right for you.
Didn’t take too long. The salesperson was very specific and ensured what to expect for my next visit.
Business response:
Thank you for your feedback! We’re glad to hear that the process was efficient and that our salesperson provided clear information about what to expect for your next visit. If you have any further questions or need additional assistance, feel free to reach out. We look forward to seeing you again!
I had a great service experience with Greg at Toyota of Dallas!! Can't recommend enough!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that Greg provided you with an excellent service experience. Your recommendation means a lot to us. If you need anything else, don’t hesitate to reach out. We look forward to serving you again!
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 19,697 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is open now. It will close at 9:00 p.m.
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