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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very kind and welcoming. She explained everything very well and made time to share all details.
Business response:
Thank you for your wonderful feedback! It is truly meaningful to hear that your experience was both welcoming and informative. Taking the time to walk through every detail with a customer reflects the level of care and attentiveness we strive to provide, and we are so glad that came through during your visit. We look forward to seeing you again!
Emiliano went above and beyond to make sure that I was happy with my purchase! I'm so grateful for him.
Business response:
We are absolutely thrilled to hear about your wonderful experience! It is truly rewarding to know that Emiliano's dedication and commitment made such a meaningful difference in your purchase journey. Customers like you are the reason we strive to deliver exceptional service every single day, and your kind words mean the world to our team.
Great attention to the custumer A nice experience and a great attention A nice experience and a great attention to the custumer
Business response:
Thank you for your review! We are truly glad to hear that you had such a positive experience with us and that our team made you feel well taken care of. Providing attentive, genuine service to every customer is something we are deeply committed to, and it means a great deal to know that came through during your visit. We look forward to welcoming you back!
Really liked the video under the hood and transparency of multi-point inspection. Angel was clear about when I wanted to sign off on certain jobs and others I wanted to wait on. Really appreciate the professionalism by all.
Business response:
Thank you for taking the time to share your experience with us! It is wonderful to hear that the video inspection and multi-point inspection process gave you the transparency and clarity you were looking for. We truly believe that informed customers make the best decisions for their vehicles, and we are glad that came through during your visit. We appreciate your kind words about the professionalism of our team. Knowing that you felt heard and respected throughout the process — especially when it came to choosing which servi... read more
Did a great job this time Not like last time took my sunglasses Hope next service is better less time to wait
Business response:
Thank you for your wonderful feedback! We're delighted to hear that we did a great job during your recent service visit and that you had a positive experience with our team. We understand your concerns about the previous visit and the wait time, and we genuinely appreciate you giving us another opportunity to serve you better. Your feedback helps us continue to improve our service processes, and we're committed to providing you with consistently excellent experiences every time you visit us.
Joe has excellent customer service. He was friendly and responsive. There was a problem that I had to drive back to resolve. I spoke with the service manager. I think his name was Greg. He was rude and dismissive. He flat old told me I don't have a tinted windshield, even though I had the receipt proving it. However, Joe was still very friendly.
Business response:
Thank you for sharing your feedback about your recent experience with us. We're delighted to hear that Joe provided you with excellent customer service and remained friendly and responsive throughout your visit. It's wonderful when our team members go above and beyond to ensure our customers feel valued and supported. We understand your frustration regarding the issue that required you to return and the interaction with our service manager. We take all feedback seriously and want to ensure every customer feels heard and resp... read more
The agent that helped me was knowledgeable and helpful . He showed me what the car needed
Business response:
Thank you immensely for taking the time to share your positive experience with us. We are delighted to hear that our agent provided you with knowledgeable and helpful service, ensuring you had a clear understanding of your car's needs. At Toyota of Dallas, we take pride in having team members who are committed to providing exceptional service and expertise. Your feedback reinforces our dedication to transparency and helping our customers make informed decisions about their vehicles.
I had a great experience working with Hisar Odeh at the dealership. He was professional, honest, and very helpful throughout the entire process. He made everything smooth and stress-free, answered all my questions, and ensured I got the best deal possible. I highly recommend Hisar Odeh to anyone looking for excellent customer service and a positive car...service experience.
Business response:
We are pleased to hear about your excellent experience! It's wonderful to know that Hisar provided you with such professional and honest service throughout your entire visit. Creating a smooth, stress-free experience while ensuring our customers get the best possible deal is exactly what we strive for. Your recommendation means the world to us, and we're grateful that you took the time to share your positive experience. We're proud to have team members who demonstrate the level of expertise and genuine care that made your ca... read more
Dealership did good job. Representative did good too. Mechanic did good.Customer service very good.
Business response:
We are thrilled to hear about your positive experience with our team. It's wonderful to know that our representative, mechanic, and customer service team all contributed to making your visit a success. Your feedback means a great deal to us and reinforces our commitment to providing excellent service to every customer who walks through our doors. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 22,086 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is closed now. It will open at 7:00 a.m.
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