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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Always professional and helpful They do really good work and are pleasant to work with
Business response:
Thank you immensely for sharing your experience! It is great to hear that our team has consistently delivered professional and quality work. We take pride in making every visit a pleasant one, and feedback like yours means a lot to us. We look forward to seeing you again!
Quick, easy, and efficient My car was taken care of and consistent top maintenance per usual.
Business response:
Thank you for sharing this! It is great to hear that your visit was quick and efficient, and that your car received the consistent, quality care you have come to expect. We look forward to seeing you again next time!
Did what they said they would do and cut their price on some of the work that was done.
Business response:
Thank you for sharing this! It means a lot to hear that we followed through on our word and were able to work with you on pricing. That kind of trust matters to us, and we are glad the experience reflected it. We hope to see you again next time you need anything.
I got an oil change, and supposedly they top off the fluids. When I got home, both my coolant and my wiper fluid were low. I had to go to AutoZone to buy some OEM equivalent pink coolant to top it off. Very disappointed.
Business response:
Thank you for taking the time to share your feedback regarding your recent service visit. Attention to vehicle maintenance details and clear communication about services performed are important parts of the experience we strive to provide. We value hearing customer concerns when expectations regarding routine maintenance and vehicle inspections are not met. Please reach out to our Customer Relations Manager, Vianney Pedroza, at Vianney@toyotaofdallas.com so we may discuss your experience further and determine how we can assi... read more
(Update: I forgot another important point— the offer they provided was better than those from other dealers:) I visited this dealership several times over about 3 weeks before finally buying my new car here, and I want to share more than just a rating — hopefully these details help other buyers too. Derrick (Sales) was fantastic to work with. He was kind, professional, and never pushy — he knew from my first visit that I was comparing several makes and models, and unlike a salesperson I dealt with at another dealership, he n... read more
Business response:
We are delighted to hear about your experience! It means a lot to know that Derrick, Syed, and Paco each played a part in making your car buying process feel comfortable and pressure-free. Taking the time to visit multiple times over several weeks is a big commitment, and we are glad the team respected your process and helped you find exactly what you were looking for. We will be sure to pass along your kind words to everyone you mentioned. Thank you for sharing so much detail. Feedback like this is truly helpful for other s... read more
My experience with Toyota of Dallas was extremely disappointing from start to finish. I purchased a 2018 Audi Q7 that had just arrived from auction but was already listed online as if it was ready for sale. When I test drove it, the A/C didn’t work because the vehicle hadn’t even been fully inspected. I signed the paperwork but couldn’t take the car home because it had to be sent to Audi for repairs. After nearly a week of poor communication and constant excuses, the vehicle was finally delivered to me dirty, with the previo... read more
Business response:
We are sorry to hear about your experience, Shayla. What you have described is far from the experience that we strive to provide, and we understand your frustration. The details you shared are all taken seriously. We would welcome the opportunity to learn more about where things stand and to discuss this further with you directly. Please reach out to our Customer Relations Manager, Vianney Pedroza, at Vianney@toyotaofdallas.com so we can discuss this further.
They are breaking in new staff who could use more training. So it took quite a while but I finally got what I consider a fair deal on a new car.
Business response:
Your positive feedback means a lot to us, and we are glad you were able to drive away in a new car at a deal that felt right to you. We also appreciate you taking the time to share your honest thoughts about the process. Feedback like yours helps us identify where we can improve, and we take staff development seriously as we grow our team. We look forward to making your next visit an even smoother experience.
Management needs more special attention to juniors , in my current visit i am unsatisfied . But my repair work is perfectly done
Business response:
Thank you for sharing your experience with us. We're glad to hear that your repair work was completed to your satisfaction, and we appreciate you taking the time to let us know. We understand your frustration regarding the level of attention from management during your visit, and that kind of feedback is something we take seriously. We regret that your overall experience did not fully meet your expectations, and we would welcome the opportunity to learn more about what happened. Please reach out to our Customer Relations Man... read more
I had a great experience buying my Toyota Tacoma from Toyota of Dallas, thanks to Chase Bradley. He went above and beyond from start to finish, making the process easy, honest, and completely stress-free. He answered all my questions, kept me updated every step of the way, and genuinely cared about making sure I got the right truck. If you’re looking for someone who truly puts the customer first, ask for Chase. Highly recommend!
Business response:
We greatly appreciate your kind words and are so glad to hear your Tacoma purchase was a smooth and enjoyable experience. Chase takes real pride in making sure customers feel informed and comfortable throughout the entire process, and it means a lot to see that reflected in your feedback. Congratulations on your new truck, and thank you for trusting Toyota of Dallas with such an important purchase!
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 22,086 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is closed now. It will open at 7:00 a.m.
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