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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Our Toyota dealership has served the Dallas metropolitan area since 1974. In addition to offering Toyota sales and service, and being a multi-time Toyota President’s Award winner, we’re dedicated to giving back to the community. We have sponsored events and organizations such as the USMC Toys for Tots program, Operation Once in a Lifetime, North Texas Crime Commission and Town North YMCA. At our Toyota dealership, we work hard to deliver excellence. We boast a wide selection of new and used Toyota cars, as well a... read more
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
RecommendedProfessional, Organized, Helpful
Business response:
Thank you for your positive feedback!
Worst customer service! I have never come across someone as rude as their sales manager. Buyer Beware!!!!!
Business response:
Hello Kristen, we always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact our Customer Relations Manager, Annette Trejo, at 972-852-0158 and we will do our best to make this better.
Sales leadership very rude!!
Business response:
Hello Raymond, we always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact our Customer Relations Manager, Annette Trejo, at 972-852-0158 and we will do our best to make this better.
Definitely the worst car buying experience I’ve had. This place has terrible customer service and communication skills.
Business response:
Sara, thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please contact our Customer Relations Manager, Annette Trejo, at 972-852-0158 and we will do our best to make this better.
We had an amazing experience! We couldn’t have asked for better customer service. The whole process was smooth, from looking at the cars to the financial side of it. Carlos Lopez and his team went above and beyond!!
Business response:
Thank you for your positive feedback!
The worst customer service ever. The team are very rude. They can’t keep their promise on the prices. This dealership scams the customers. They offer a price to get customers to the dealership and they will not honor the price. They took my car keys and kept for 3 hours and didn’t let me leave the dealership. The sales service is not at all streamlined. Mr. Jose is suppose to take care of the sale, one of the representative took my details and my car keys, took me for a test drive and kept me waiting for almost an hour. Afte... read more
Great salesman before and after the sell, thank you Antonio...👍
Bought a car there 21/2 years ago referred my daughter there 1 1/2 year ago, still haven’t got my referral after many calls and emails. When it’s time to trade mine in, definitely won’t be back.
Business response:
Kathy, customer service is our top priority and we want to see if we can address your issue. Please contact our Customer Relations Manager, Annette Trejo, at 972-852-0158 and we will do our best to make this better.
good sales guys and excellent service department
Business response:
Thank you for your positive feedback!
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 15,949 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is open now. It will close at 9:00 p.m.
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