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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I’m so pleased with the service that they provided , my advisor is so knowledgeable about the needs of my truck.
Business response:
Hi Rafael, thank you for your wonderful review! We are thrilled to hear that you are pleased with the service and that your advisor was able to meet the needs of your truck with such knowledge. Our team is dedicated to providing exceptional service, and your feedback reinforces our commitment to our customers. We look forward to serving you again!
I didn’t have an appointment it I was taken care of in a matter of minutes. It was a simple oil change and tire rotation but I wasn’t upsold or hassled. It was a great experience.
Great experience, they were super helpful and took the time to figure out the issue. Got things figured out quickly.
Business response:
Thank you for sharing your experience! We're so glad to hear that the team was able to help you quickly and efficiently while taking the time to figure out the issue. It's great to know we could resolve things to your satisfaction. We truly appreciate your feedback and look forward to assisting you again in the future!
Toyota of Dallas at Forest & Grissom Nice place & Jacob was polite, respectful and kind but the tech forgot to give me free wipers that they promised - otherwise Satisfied
Business response:
Thank you for your feedback! We're glad to hear you had a positive experience overall and that Jacob provided polite and respectful service. We apologize for the oversight with the wipers and appreciate you bringing it to our attention. We’ll make sure to follow up and make it right!
The employees were very kind, efficient, and informative. The facility was clean and my car work was done promptly.
Business response:
Thank you for your feedback! We're glad to hear that our team provided kind, efficient, and informative service, and that your car was taken care of promptly. We appreciate you noticing the cleanliness of our facility as well!
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Business response:
Thank you so much for your 5-star rating! We’re thrilled to hear that you had a great experience with us. If there's anything we can do to make your next visit even better, please don’t hesitate to reach out. We look forward to seeing you again soon!
I Gary Coleman have been buying new and used cars,motorcycles,boats for 62 years and have never been upset and frustrated with any Dealer in my life.The dealer gave false information and promises that I would only expect from a second hand dealer. The Tacoma truck I just bought my granddaughter almost 2 weeks ago did not have certain parts on it or some things that should have been done taken care of or done right were never done Could never get in touch with the sales person or the manager Left my phone number 469-900-9000 ... read more
Business response:
Thank you for sharing your feedback with us. We sincerely regret that your experience did not meet your expectations. It’s important to us that every customer feels valued and receives accurate information and the service they deserve. Please reach out to our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com, so we can address your concerns and work toward a resolution. We want to ensure that your concerns are heard and taken care of. Thank you again for bringing this to our attention.
Initially I had an appointment with Greg but he wasn’t available, so I ended up getting Doug instead and he was excellent. If Greg is unavailable next time, I’ll definitely will be requesting Doug.
Israel has been amazing to have as my service rep. He goes the extra mile always to make sure the truck is always in great shape! He also is just a great person to deal with. Thank you!
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 19,697 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is closed now. It will open at 7:00 a.m.
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