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The Modern Honolulu
- Hotels
- Honolulu, HI
About this business
Featuring 2 exotic pools and beautiful views of the ocean, The Modern Honolulu stands next to the sands of Waikiki Beach. A world-class restaurant and 3 bars are also available. The spacious rooms of The Modern Honolulu offer open views and lots of natural light. Free WiFi, custom beds and a 46-inch flat-screen TV are included. Select rooms include an organic breakfast with dishes like Molokai sweet bread french toast, banana-macadamia nut waffles or corned beef hash. Guests can dine at THE GROVE, a Pacific inspired, soul in... read more
Location details
1775 Ala Moana Blvd, Honolulu, HI, 96815, United States
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Not happy!! Diamond needs to be shut down. It is a scam through and through. You don't get what you think you are signing the dotted line for. How can they get away with this in the USA? There needs to be a huge lawsuit with the thousands of people who have gone through this fraud and we need to stand up against Diamond. Enough is enough.
Business response:
Hello Stanley, we are disappointed to hear this and have directed this to our Hospitality team to look into. If you have any other feedback you would like to share with us, please reach out to us at ******@hgv.com.
I was given misinformation and fraudulently cohearst into a loan that I didn't agree to. Annie and Manuel knew I didn't want or could afford payments. A deal was constructed by Annie so I Could pay out of pocket and be done except for my maintenance fees she said. They took me to apply for **************** with Hilton honors even though I told them I had ****************, the put the entire balance which we agreed to 5000.00 on the card. Now I have a payment of 194.00 due for 12.000.00 a loan or something that I have no clue... read more
Business response:
Hello Ladene, we are disappointed to hear that this has been your experience. Please know that we have shared this feedback with our tea, and a Club Counselor will be in touch to assist you. Thank you!
I purchased a timeshare and was told I would receive a week in a three bedroom suite if I purchased the points. I thought that would be worth something so I made the purchase. When I tried to book the three bedroom suite although it was in my contract, I was told that was not included. I was deceived. There should be more government regulation over these businesses so consumers have more recourse other than paying expensive attorneys to litigate.
Business response:
Hello Yvonne, we regret to hear this about your experience and will direct this to our Hospitality team to look into further. They will be reaching out to you directly to assist.
Scam!! Run!!! Hidden fees all over the place place... substandard rooms pools are small dirty. With lots of lights anything looks good but when you get there not good.
Business response:
Hello Deborah, we are disappointed to hear that this has been your experience. We have shared this feedback with our team and they will be in touch to get more information. Thank you!
I wish I would have had a chance to read these reviews before we were sucked into buying points (they don't like to call it a timeshare). Nothing we were told in the sales pitch has been true. Nothing is available in the Grand Vacation properties where we want to go. They said try the RCI option - trashy looking places and still not much available. Asked about selling it back to Hilton & was told we would lose approximately 80-85% of our purchase price. How ridiculous! So now we're stuck between a rock & a hard place. BUYER ... read more
Business response:
Hello Tammy, we are disappointed to hear that you are not happy with your Membership. We have shared this feedback with our Team, and Club Counselor will be in touch to assist. Thank you!
They are all the scum of the Earth. Lying to my face over and over! This is where it gets criminal. Patrick tells my wife and I, "if you upgrade to the 33k package I will double your points and you can cash in the other 7500.00 points for $15,000.00 a year for next 8 years". He takes out his calculator and show us how we would get our 33k back in 2.3 years. And he said " I can't put that in writing and you can't tell anyone that your upgrading is for an investment, pay $33,000.00 to get $120,000.00 back over the next 8 years... read more
Business response:
Hello Alex, we regret to hear about your experience and would like to look into this for you. Please send us a message at ******@hgv.com with more details along with your membership information for us to look into this further.
Don't buy this packagr is a scammed, is not a grand hotel at all. For the money you can get better hotels. They are scammers and fakes
Business response:
Hello Barbra, we are disappointed to hear that this was your experience. Our Team will be in touch to get more information and assist. Thank you!
4-25-2022 we signed up with Hilton Grand Vacations. We currently have a Timeshare with *************** which we just hate. We were told that Diamond resorts was purchased by Hilton and the maintenance fees were going to get higher. They mentioned that we can get away from those high fees by joining Hilton, there is still going to be a maintenance fee just not as high,of course there is going to be a cost for all this. This all looks like we just bought a new timeshare. With the experience from the 1st timeshare you would've ... read more
Business response:
Hello Hector, we are very disappointed to hear that this has been your experience. We have shared your feedback with our Team, and a Club Counselor will be in touch to assist.
Hilton Grand Vacation Club is just awful! Their salespeople have no problem using coercion and false advertising to trick you in to buying a timeshare. Don't believe anything those people tell you. In fact, stay away from their presentations to begin with. My husband and I had to go to an update meeting to hear about Hilton's takeover of Diamond. If we signed up with a new Hilton contract, we'd have access to tons of new perks, have something to pass to our daughter- who was an infant at the time, use our points for free ren... read more
Business response:
Hello Lindsey, we are very disappointed to hear that this has been your experience. We have shared your feedback with our Team and a Club Counselor will be in touch to assist. Thank you!
Frequently asked questions about The Modern Honolulu
How is The Modern Honolulu rated?
The Modern Honolulu has a 3.2 star rating with 4,628 reviews.
When is The Modern Honolulu open?
The Modern Honolulu is open now. It is open 24/7.
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