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The Modern Honolulu
- Hotels
- Honolulu, HI
About this business
Featuring 2 exotic pools and beautiful views of the ocean, The Modern Honolulu stands next to the sands of Waikiki Beach. A world-class restaurant and 3 bars are also available. The spacious rooms of The Modern Honolulu offer open views and lots of natural light. Free WiFi, custom beds and a 46-inch flat-screen TV are included. Select rooms include an organic breakfast with dishes like Molokai sweet bread french toast, banana-macadamia nut waffles or corned beef hash. Guests can dine at THE GROVE, a Pacific inspired, soul in... read more
Location details
1775 Ala Moana Blvd, Honolulu, HI, 96815, United States
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the state of Florida is to blame for these problems they are not controlling what this and all time share companies are doing. Diamond resorts bought out Island One Resorts when they declared bankruptcy and they are one of the worst resort companies in the world. Everyone is right they only want your money and all the promises made during the sales pitch is nothing but lies and fast talking. When Island One owned liki tiki the promises Deborah ****** made were kept by the sales people at the beginning and were kept right up ... read more
Business response:
Hello Eric, thank you for reaching out to us and we regret to hear this about your experience. Please reach out to us through our inbox at ******@hgv.com with your membership number and information and from there we would like to assist you further.
Don't be fooled by Hilton Grand Vacations offering free trips for attending their sales presentations. They will lie about all the wonderful advantages of owning a timeshare, calling it an "investment", but it is all untrue. Unfortunately, we did go to a sales presentation and were subjected to over 4 hours of high-pressure sales shenanigans. After being bombarded with all the alleged benefits, they made us feel stupid if we didn't make a purchase. We were told that the resorts could only be used by owners, that a water park... read more
Business response:
Hello Ron! We are disappointed to hear that this was your experience. Please know that we have shared your feedback with our Team. a Club Counselor will be in touch to get more information and assist. Thank you again for making us aware.
Hilton Grand Vacations is simply a scam! We were in Las Vegas had to attend a presentation. All was well until after the presentation when they separated everyone. That's where the pressure came. They had us sitting across from one guy and another two or three standing next to us or behind us. A very pressured situation!! I never thought I'd be put in a bullying situation like this as an adult. They bragged how great they were and how amazing they are for families and that this can be a gift we can hand down to our children.... read more
Business response:
Hello Rochelle, we are disappointed to hear that this was your experience. Please know that we have shared your feedback with our Team. A Club Counselor will be in touch to get more information and assist. Thank you again for making us aware.
Traveled to Hilton Grand Orlando location with family of 4. Representatives walked around the pool trying to get people to sign up for what seemed like a great deal. Everything the rep told me and then filled in on the paper was incorrect. Called and tried to book our dates and was told unavailable for any options we could travel due to the sales meeting being full not bc they didn't have the accommodations. Now we have to book a different hotel even though we purchased the vacation deal. I would like a refund of our deposit... read more
Business response:
Hello Tasha, thank you for bringing this to our attention. Please know that we have shared this information with our Team, and a Club Counselor will be reaching out directly to assist.
These people are absolute scam artists. They call you and lure you in for a very discounted hotel in a destination. They don't tell you any of the stipulations and make it nearly impossible for you to get information / give you horrendous options for booking. You call them and they're all mean and unfriendly when you try to reschedule and it put the worst taste in my mouth. I absolutely hated these people. DO NOT DO THIS IF THEY CALL YOU!!
Business response:
Hello Eric, we are disappointed to hear that this has been your experience. Please know that we have shared this with our Team, and they will be in touch to assist you with your package. Thank you!
Enough is enough. If you care like you say you do then you don't treat people like this. I sent a letter at the beginning of May. They responded that they couldn't find my account? WHAT? So, I sent them my member number. Then we sent the member number and they ghosted us. I can only assume it's because they can't FIND MY ACCOUNT and we are already canceled like we are asking. The salesperson who lied to us name is Benedict *******. He isn't answering or returning calls either. If you want his phone, then please let us know. ... read more
Business response:
Hello Ashley, we are disappointed to hear that this has been your experience. We were able to find your Member ID and we have shared this information with our Team. A Club Counselor will be in touch to assist you. Thank you.
This company has caused me so much grief, I wish I could just get away from them! My husband and I were Hilton owners since 2015 when we were originally conned into a contract with false promises of being able to stay at Disney Resorts. The other lie they told was the one that's affected me the most. At the time, I asked what would happen to the timeshare if my husband passed. The rep told me that Hilton would take it back and I would not be responsible. Here we are years later, I am a senior citizen, and now a widow. Hilton... read more
Business response:
Hello Benita, we sincerely apologize for the frustration this has caused, and we offer our condolences to your husband. Please know that we have shared this with our Team. A Club Counselor will be in touch to assist.
Hilton Grand Vacations has duped us into signing a contract we really knew nothing about. We are so fed up and want out of any connection we have with them. They told us that if at any point we wanted out, all we had to do was call. If that was the case, I WOULD NOT BE HERE WRITING THIS REVIEW! We have sent them a letter asking to be released from my contract and they never responded! We were never shown the cost associated with the purchase along with any other financial details regarding this timeshare. We were also told w... read more
Business response:
Hello Julie, we are disappointed to hear that this has been your experience. Please know that we have shared this with our Team and a Club Counselor will be in touch to assist. Thank you for providing your feedback.
We would give HGVC zero stars if we could. Their salespeople were not completely open and honest during the sales presentation. We feel as though we were coerced into buying the timeshare. The thing that we find most disturbing about this is that we were never told our children would be forced to take over our timeshare when we pass away. Our son is developmentally disabled and lives in a residential treatment facility. There is no way we would agree to leave him a timeshare that he cannot use or pay for. This also is not th... read more
Business response:
Hello, we are disappointed to hear that this has been your experience. Please know that we have shared this with our Team and a Club Counselor will be in touch to assist. Thank you for providing your feedback.
Frequently asked questions about The Modern Honolulu
How is The Modern Honolulu rated?
The Modern Honolulu has a 3.2 star rating with 4,626 reviews.
When is The Modern Honolulu open?
The Modern Honolulu is open now. It is open 24/7.
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