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The Modern Honolulu
- Hotels
- Honolulu, HI
About this business
Featuring 2 exotic pools and beautiful views of the ocean, The Modern Honolulu stands next to the sands of Waikiki Beach. A world-class restaurant and 3 bars are also available. The spacious rooms of The Modern Honolulu offer open views and lots of natural light. Free WiFi, custom beds and a 46-inch flat-screen TV are included. Select rooms include an organic breakfast with dishes like Molokai sweet bread french toast, banana-macadamia nut waffles or corned beef hash. Guests can dine at THE GROVE, a Pacific inspired, soul in... read more
Location details
1775 Ala Moana Blvd, Honolulu, HI, 96815, United States
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I will be bringing my contract to a lawyer. Putting stop payments as this is a scam, or my salesperson scammed me. I have not been able to access my information for four months and the first time someone contacted me back, they told me someone would call. That was two weeks ago. I suggest stopping payments on any of their accounts because they will charge you and give you nothing. I have had enough, and I feel this is just another American company trying to take advantage of good people. I told them I made less than $80,000U... read more
Business response:
Hello Chris, we are very disappointed to hear that you are not happy with your Membership. Please know that we have shared this information with our Team and Club Counselor will be in touch to get more information and assist. Thank you!
Hilton Grand Vacations is a HORRIBLE company that needs to cease its timeshare sales operations immediately! They are selling timeshares and advertising it as a real estate investment. This is outright fraud. Their sales agents are lying to people to convince them to purchase their units. They told us that they were affiliated with Disney and that as a benefit to purchasing, we'd have free access to Disney owned parks. This was especially deceiving because our daughters became excited at the idea of Disney. Turns out they ha... read more
Business response:
Hello Brooke, we are disappointed to hear that this was your experience. Please know that we have shared your feedback with our Team and a Club Counselor will be in touch to assist. Thank you!
Thieves and liars. Sweet talk you into a wonderful timeshare tell you everything you want to hear. They steal your money then you try to book and surprise no availability!!! But go to Priceline and you can book the same resort in the same room and pay for it. Hilton is such a scam. Time to get a lawyer and get my money back from these thieves.
Business response:
Hello Al, thank you for your feedback. We are disappointed to hear that this was your experience. Please know that we have shared this with our Team and Club Counselor will be in touch to assist. Thank you!
I AM ENQUIRING AS AFTER REVIEWING MY TO CONTRACT PURCHASES THAT ARE WITHIN A YEAR APART I PAID $14000.00 FOR 4500 POINTS WHEN ELARA WAS IN CONSTRUCTION PHASE. A YEAR LATER $40,000 FOR SECOND PURCHASE,YET I WAS ONLY GIVEN 4000 POINTSNOW ACCORDING TO THERE OWN ADVERTISEMENT POINTS SHOULD BE $4.15 TO $5.80 PER POINT. WHICH MEANS SECOND INVESTMENT SHOULD HAVE BEEN 9,639 POINTS TO 6,897 POINTS OF WHICH I GOT 4000. RIP OFF (*************************************************************** ***************************** WHY DID I PAY ... read more
Business response:
Hello Ed, we regret to hear about your experience and have directed your concern to our team to look into this further. A Club counselor will be contacting you directly to assist as we want to ensure all Owners are having a great experience with us.
I am a Hilton Diamond member and have been for over a decade. I listended to one of their proposals when making a hotel reservation, via the DIamond line. I ended up purchasing a vacation package but due to Covid and work kept being unable to use it. After receiving an email stating that it would expire in 30 days I finally went to book the package (again having 30 days before it would expire) and was told that it couldn't be used on any of the dates I had available. I asked for my money back but was informed that the packag... read more
Business response:
Hello Ashton, we apologize for the frustration that this has caused. Please know that we have shared this with our Team and a Club Counselor will be in touch to assist you. Thank you!
To Whom It May Concern: My husband purchased a Hilton Grand Pre-Paid Vacation package for $351.03 for 4 days 3 nights +$100 "Spend A Night On Us" Certificate. We tentatively booked a Chicago vacation planning to spend time w/our grandson who lived in Chicago. Our grandson's work re-located him from Chicago in May, '22, eliminating any reason to travel there. I immediately telephoned HGV to reschedule at another location w/in a reasonable distance of our home. During that conversation w/HGV rep we were told the myriad of poss... read more
Business response:
Hello Mary! We are disappointed to hear that this has been your experience. Please know that we have shared this information with our Team and they will be in touch to assist you with this package. Thank you for making us aware.
Please do yourself a favor and stay away from Hilton Grand Resorts & Diamond Resorts. We received an offer for a free stay, plus gifts, at a Diamond Resort in exchange for attending a presentation. What a mistake. The presentation was just an elaborate endless ploy to convince you to buy a timeshare immediately. They played videos depicting lavish resorts at exotic locations. They planted people in the audience to shout out things like "Oh WOW, or I can't believe they are offering that" What a joke! The sales staff will conf... read more
Business response:
Hello Raymond, thank you for reaching out to us and we regret to hear about your experience. We have directed your concern to our team to look into and they will be contacting you directly to assist further.
Diamond Scottsdale Links Resort It has taken us 2 years to try and make Diamond Resorts understand that we are in no shape to keep up with a timeshare or timeshare loan. They have repeatedly refused to close our account when we got a "loan" with them to pay for use of their own property in the vacation plan. None of it was our money, it's all their money and we're supposed to pay them more of ours. What we paid in has all gone to them, and their profits, and they have the nerve to add upped maintenance fees totaling $4000. T... read more
Business response:
Hello Darlene, we regret to hear about your experience and we appreciate you for reaching out to us. Please reach out to us with more information through social@hgv.com on your experience along with your contact information (name, phone number, email address, and membership ID if applicable) to assist further.
An absolute ripoff, complete bait and switch. Do business with the Hilton Grand Vacations at your own risk. I was able to limit the amount of money I lost to them to $167 dollars, but it easily could have been into the thousands. Don't buy into all the smarmy "oh, our customers are so important, etc" nonsense. They are in business to get as much of your money as they can extract. I will be cancelling my Hilton's Honors membership, sharing my experience with every traveller I know, and will stay under a bridge before I walk i... read more
Business response:
Hello Marcie, we regret to hear about your experience and we appreciate you for reaching out to us. We have directed this to our team to look into further and a Club Counselor will be contacting you directly to assist further.
Frequently asked questions about The Modern Honolulu
How is The Modern Honolulu rated?
The Modern Honolulu has a 3.2 star rating with 4,626 reviews.
When is The Modern Honolulu open?
The Modern Honolulu is open now. It is open 24/7.
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