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The Modern Honolulu
- Hotels
- Honolulu, HI
About this business
Featuring 2 exotic pools and beautiful views of the ocean, The Modern Honolulu stands next to the sands of Waikiki Beach. A world-class restaurant and 3 bars are also available. The spacious rooms of The Modern Honolulu offer open views and lots of natural light. Free WiFi, custom beds and a 46-inch flat-screen TV are included. Select rooms include an organic breakfast with dishes like Molokai sweet bread french toast, banana-macadamia nut waffles or corned beef hash. Guests can dine at THE GROVE, a Pacific inspired, soul in... read more
Location details
1775 Ala Moana Blvd, Honolulu, HI, 96815, United States
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We have been owners with Hilton Grand Vacations for nearly 10 years with very little to show for it. We initially made this purchase because we were told BY THEIR STAFF that this would be a great way for us to continue to travel in our retirement years. This could not be further from the truth, the locations we would like to visit are seldom available in weekly increments despite our continuous attempts to book a reservation. In ten years, we have tried numerous times to book a reservation and have only been successful twice... read more
I never thought accepting a free vacation from Hilton Grand Vacations would become one of the biggest mistakes I have ever made. It turns out that I fell for a scheme instead of buying dream vacations like I was told. There is a fee for everything, reservations, maintenance, even changing the name on the deed. I don't think I should have to pay $500 to change the deed to my company name since that was a promise that sales staff made at the time of purchase. One of the perks that drew me in was the ski resorts. Do you think I... read more
Business response:
Hello Michael! We are disappointed to hear this was your experience. Please know that we have shared this with our Team, and a Club Member will be reaching out directly to assist you. Have a good day!
We received a cold call from Hilton Grand Vacations regarding a stay at the Elara resort in Las Vegas to discuss our Grand Pacific timeshare. They assured us it would be a brief 1-hour meeting. That was a lie; it was instead a 4.5-hour high pressure sales presentation that was more like a hostage situation than the meeting they claimed. That was only the first of many lies and cover-ups. They told us that upgrading now would buy us valuable points that increase in value over time. Not true -- these points have no value! They... read more
Business response:
Hello Andre, thank you for your feedback. We are disappointed to hear this was your experience. Please know that we have shared this with our Team, and a Club Member will be reaching out directly to assist you. Have a good day!
No hagan trato con Diamond Resorts. Están en el negocio de estafar a familias inocentes con sus sucios tiempos compartidos. Espero que todos los que lean esto se den cuenta de lo terrible que es Diamond. No asistan a sus reuniones de ventas bajo ninguna circunstancia. Te ofrecen cosas gratis para ir a estos pero te engañarán y manipularán para comprar uno de sus horribles tiempos compartidos. Que no valen la pena. Quedarás atrapado en deudas por un producto que no vale nada. Casi todo lo que prometen es mentira o una ex... read more
Business response:
Hello Gregorio, thank you for your feedback. We are disappointed to hear this was your experience. Please know that we have shared this with our Team, and a Club Member will be reaching out directly to assist you. Thank you!
TERRIBLE SCAM. This is such a horrible sales trap and marketing scam. I was requesting to book a hotel on the Hilton customer service line and was redirected to the Hilton Grand Vacations for a "potential offer". The sales associate from HGV was extremely unclear and kept on asking for my credit card information, promising that he would not charge. I thought that I was only putting down my information to be considered for the offer, but directly after the call there was a few hundred dollars of charge. The package that I was... read more
Business response:
Hello Wanning, thank you for your feedback. We are disappointed to hear this was your experience. Please know that we have shared this with our Team, and a Club Member will be reaching out directly to assist you. Thank you!
Worst decision we've ever made in our lives! An absolute over priced terrible idea. After almost a year of ownership we still owe over $40k, now they tell us the resale value is only $9k. Let my bad choices save you from one! Please don't do this. Say nothing about yearly maintenance fees that cost more then a week stay in a hotel which is only what our timeshare is!!
Business response:
Hello Angela, thank you for your feedback. We are disappointed to hear this was your experience. Please know that we have shared this with our Team, and a Club Member will be reaching out directly to assist you. Have a good day!
I booked a vacation package and would like my money back. The vacation package is a scam to try to get you to buy a timeshare. DO NOT PURCHASE. I already asked for a refund by calling the number provided to me and am still waiting for my refund.
Business response:
Hello Jonathon, thank you for your feedback. We are disappointed to hear this was your experience. Please know that we have shared this with our Team and a Club Member will be reaching out directly to assist you. Have a good day!
I'd give 0 stars but I can't. Predatory practices and unsolicited sales influenced my purchase into a deal that cannot be backed out of for several hundred dollars. (Pending maybe a thousand more) DO NOT. PURCHASE.
Business response:
Hello Kyle, thank you for your feedback. We are disappointed to hear this was your experience. Please know that we have shared this with our Team, and a Club Member will be reaching out directly to assist you!
Hilton Grand Vacations can help me recover from what in truth, are devious and exorbitant lending practices, yet even the President of the company has no heart. I work in the school library for a community college. I have paid over $15,000 in interest alone. The loan is exploitative.â?¯ There are a bunch of hidden fees that were never disclosed to me. I was lied to and mentally manipulated into signing this contract and I am still trying to catch up on my obligations because of it. I cannot continue with monthly payments, no... read more
Business response:
Hello, thank you for your feedback. We are disappointed to hear this was your experience. Please know that we have shared this with our Team, and a Club Member will be reaching out directly to assist you. Have a good day!
Frequently asked questions about The Modern Honolulu
How is The Modern Honolulu rated?
The Modern Honolulu has a 3.2 star rating with 4,626 reviews.
When is The Modern Honolulu open?
The Modern Honolulu is open now. It is open 24/7.
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