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Featuring 2 exotic pools and beautiful views of the ocean, The Modern Honolulu stands next to the sands of Waikiki Beach. A world-class restaurant and 3 bars are also available. The spacious rooms of The Modern Honolulu offer open views and lots of natural light. Free WiFi, custom beds and a 46-inch flat-screen TV are included. Select rooms include an organic breakfast with dishes like Molokai sweet bread french toast, banana-macadamia nut waffles or corned beef hash. Guests can dine at THE GROVE, a Pacific inspired, soul in... read more
1775 Ala Moana Blvd, Honolulu, HI, 96815, United States
Get directionsHilton Grand Vacations bait and switched us. They offered us gifts to attend a ‘meeting’ in which we were coerced into signing a contract with them. We were there for 4 hours, when we were told it would take 1 hour, at the most! We declined the salesmen’s offers several times, but they did not listen. The sales reps were coming and going like there was a rotating door in our meeting room. Hilton distinctly described this as a REAL ESTATE INVESTMENT. Timeshares are NOT an investment; I can assure you! Hilton also LIED about t... read more
They doing big scam.they always tell you you don’t have to purchase anything you get free 150$ Visa gift card big lie.please don’t trust them they always force you to purchase more than 50000$ properties. They always show you can go there for just 800 points that’s big lies they trying make customers fool.please don’t do that with customers.buy time share with other companies but not Hilton.
The last thing we expected was to be dissatisfied with such a trusted brand name as Hilton, but here we are. We have purchased from Hilton in Utah and Nevada and both times we were misled by the sales agents about the benefits, cost, and availability of the unit. Since our purchases, the truth has slowly come out. The things they sold us on do not match our contract and what we signed for. We had faith in these sales reps to truthfully explain what we were purchasing, and they were not even capable of doing that. They never ... read more
My husband and I recently participated in a presentation on September 13th at their Virginia Beach sales room. We met with Noah at 11 for a 90 minute presentation. A representative at our double tree hotel talked to us the day before about going with the promise for listening to this we would receive an 8 day 7 night trip to stay at the Oceanaire and only have to pay taxes and fees which would be around 400. We went to the meeting with an open mind and make all decisions jointly. it went well at first as he developed rapport... read more
Worst company. They tell you that you'll be able schedule anytime, then when you try to schedule dates they are unavailable. Finally was able to schedule a vacation, then got sick days before and was charged $120 to cancel. Absolutely ridiculous. Will never use them again.
I don’t understand how these Hilton HGV salesmen could be legally allowed to scam people into such a mess. We were walking by fishing pier at Virgin Beach when a lady ask if we were planning to do anything such as aquarium or boat ride. We told her yes and she said how would you like to do it for free you get a free $75 card for listening to their presentation how easy until we arrived at presentation. They made it seem as though you are absolutely crazy. If you didn’t take their offer. I knew I wasn’t taking it, but I didn’... read more
Current timeshare owner. Worst decision I ever got conned into. Their presentation gave illusions of grandeur. Our stay at the Trump Hotel with Hilton on the Las Vegas Strip for Christmas 2019 turned into a terrible ordeal. The Hilton staff subjected us to deceptive sales tactics and outright dishonesty. Upon arrival, we were forced to attend a presentation to get a room discount. What was promised to only be 90 minutes, turned into a 3-hour ordeal with multiple relentless salesmen. These salesmen presented us with outrageou... read more
The trip went great until the tour sales presentation. I respectfully told my guide, Filipe, that I wasn’t interested in being an owner. He said okay I’ll get my manager and will check you all out. The Mangers name is Jackie. She was completely rude with me. She walked in and immediately started raising her voice and throwing accusations of my partner and I being rude and completely disrespectful. In reality, she was the only one exhibiting any of the behaviors in question. She told me that I was being rude and not kind sinc... read more
Hilton grand vacations in Sedona AZ, hands down worst service. First of all when you’re catering to the customer you cannot be late. The art of sales is about the person not the product. You have to make the customer priority. During the pitch( army recruiter here) is the same old rapport building that was made of lies. At the end of pitch I said no because I’m not interested. I was then told that we’re done and get out . No thank you for coming or have a nice day. Again the art of sales is about the consumer. Say in 6 month... read more
Business response:
Hi Zachery, thank you for your feedback. We are disappointed to hear this was your experience. Please know that we have shared this with our Team, and they will reach out directly to assist you.
The Modern Honolulu has a 3.2 star rating with 4,531 reviews.
The Modern Honolulu is open now. It is open 24/7.
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