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The Modern Honolulu

3.2

About this business

Featuring 2 exotic pools and beautiful views of the ocean, The Modern Honolulu stands next to the sands of Waikiki Beach. A world-class restaurant and 3 bars are also available. The spacious rooms of The Modern Honolulu offer open views and lots of natural light. Free WiFi, custom beds and a 46-inch flat-screen TV are included. Select rooms include an organic breakfast with dishes like Molokai sweet bread french toast, banana-macadamia nut waffles or corned beef hash. Guests can dine at THE GROVE, a Pacific inspired, soul in... read more

Location details

1775 Ala Moana Blvd, Honolulu, HI, 96815, United States

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3.24,626 reviews
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Ashley J's profile image
Ashley J 
2 years ago

We speak from experience, as nice as it sounds, and as tempting as it is…do not bite when offering a weekend get away from Hilton Grand Vacations, or any other Timeshare Company for that matter. You, like Us, will most likely regret it emotionally and financially for years to come. We were lured into a Hilton Grand Vacations contract nine years ago, then again in 2017. Both these “presentation” experiences shared these facts in common: 6-8 hour “presentations” that were not supposed to exceed two hours. 4-5 Salespeople rotat... read more

Business response:

Hi Ashley, we apologize for the frustrations you have experienced. Please know that we have shared your feedback with our Team and a member will be reaching out directly to assist you further. 

Bukola A's profile image
Bukola A 
2 years ago

Scam, Fraud, Lies, etc. I regretted the day I was allowed to be manipulated by the HGV Sales representative. I saw a warning but did not take to that. I have been a great member of the Hilton Hotel and during one of my stays, I was directed to the sales dept who told me that because I have been a valued customer that HGV is giving me a deal to visit Florida. At first, I wasn't interested, but after several calls and persuasion, I eventually fell into this. I was told that Las Palmeras had space to accommodate us, & when we a... read more

Business response:

Hi Bukola, we apologize for the frustrations you have experienced. Please know that we have shared your feedback with our Team and a member will be reaching out directly to assist you. 

Gustavo D's profile image
Gustavo D 
2 years ago

It seems implausible that Diamond Resorts has not been shut down as a multi-level scam at this point. It is obvious that what they do is initially lie to get you in to the fold and then keep you there by continuing to manipulate you through omissions, deception, and deflection. We naively fell for one of their marketing scams in Las Vegas and entered a contract during what we were told would be about 1-hour long presentation. (We were approached in a casino and bused to the Cancun property). 7 hours later, we were still be h... read more

Business response:

Hello Gustavo, thank you for your feedback. We are disappointed to hear this was your experience. Please know that we have shared this with our Team, and a Club Member will be reaching out directly to assist you. 

Angela S.'s profile image
Angela S. 
2 years ago

This is an absolute scam. I am reading up on what the email was about I received, 4days 3 nights in Vegas, for $225. Seems like a good price. WRONG. First of all, I accidentally booked it because my card was already saved in my phone and my Face ID processed it. THEN when I call and say hey listen, my phone accidentally charged it when I was doing my research, they says we’re sorry it’s un refundable, well okay, understood THEN they inform me that there is a $199 additional fee for coming in on a Friday WHICH IS NOT LISTED A... read more

Business response:

Hello Angela, thank you for making us aware. We will look into your case and will make sure that you are contacted. Thank you! 

Emad M's profile image
Emad M 
2 years ago

Highly not recommended I purchased the VIP package to try it out. I'm trying to book the hotel 3 month in advance. The rep is telling me that hotel is fully booked. I'm looking online and there are many rooms available!!! 

Business response:

Hello Emad, we apologize for the frustrations you have experienced. Please know that we have shared your feedback with our Team and a member will be reaching out directly to assist you. 

Walt D's profile image
Walt D 
2 years ago

A class of its own. The worst experience I have ever had. The room wasn’t ready. I was told it would be in about a half hour and they would call me. 2 1/2 hours later I got tired of waiting so I called and was told it had been ready for some time. Then they tried to put me in a room other than reserved. Now I know why. The room the tried to put me in was not near, nor did it have any view of the pool. After I insisted on getting a room over the pool, they magically found one. Upon getting to my room I looked out over the poo... read more

Business response:

Hello Walt, thank you for making us aware. We will look into your case and will make sure that you are contacted. Thank you! 

Katherine W.'s profile image
Katherine W. 
2 years ago

Upon selling me the promotional getaway, I was falsely told information about reservations, that I can pick location and dates it took me 5 to 6 calls, many hours to even get dates that we could go. finally I got dates and a location of a Ocean air resort for April 22- 25 & then called to confirm that my granddaughter of 2 years old would be attending the presentation. They said yes, but that she could not stay in the room with us, it is a 2 pp occup. . They said absolutely not Oceanaire resort will not let you check in. The... read more

Business response:

Hello Katherine. We are disappointed to hear this was your experience. Please know that we have shared this with our Team, and a Club Member will be reaching out directly to assist you. 

rai420's profile image
rai420 
2 years ago

Stay away! Everything that they told me was a lie. I was told that I would be able to go to Bora Bora if I held my points for 2 years and that is not even close to being true based on the points that I have. I have such a hard time booking places and it always costs money. The maintenance fees increase more than what you would expect and every time you book a stay, they want you to come to an owner’s update where they try and get more money out of you. When you decline, the salespeople call you nasty. When you try to book, y... read more

Business response:

Hello Rachel, we apologize for the frustrations you have experienced. Please know that we have shared your feedback with our Team and a member will be reaching out directly to assist you. 

Mara R's profile image
Mara R 
2 years ago

I am extremely disappointed with Hilton. I called the Strathallan hotel to modify a reservation I booked for a wedding. At the end of the call the receptionist was not making any sense and transferred me to a different line where a woman said that I am lucky I got selected for this package with no strings attached. Further into the conversation after getting my credit card information she mentioned that I had to attend a presentation. Immediately after the call I regretted what I did and felt deceived. I was just calling to ... read more

Business response:

Hello Mara, thank you for making us aware. We will look into your case and will make sure that you are contacted. Thank you! 

Frequently asked questions about The Modern Honolulu

How is The Modern Honolulu rated?

The Modern Honolulu has a 3.2 star rating with 4,626 reviews. 

When is The Modern Honolulu open?

The Modern Honolulu is open now. It is open 24/7. 

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