The Modern Honolulu

A. Hardy 

on BBB

6 years ago

I would give them no stars but that is not an option. I unfortunately thought this would be a great way to help and urge my parents to go on more vacations after purchasing what I was told, and throughout the whole showcase was a "vacation". I even asked my tour guide point blank if this was a timeshare which he and all of the workers that I came in contact with said it was not. After a good five hours at their showroom in Myrtle Beach and signing papers did timeshare come up. At that point I was too tired and felt that if I... read more

lrvivori 

on BBB

6 years ago

Went through the glitzy process in NYC. Was led to believe that we would have a LOT of options and almost no fees, and the exact opposite is true. Not sure how this is happening but I am getting the billing statements way after they're supposedly sent and they're constantly adding late fees and interest for payments I didn't even know were due. And in less than 30 days they send to collections. I would write off the loss and get rid of it if I could. Have never had a worse experience with any purchase. 

daniel d 

on BBB

6 years ago

We entered this timeshare agreement because we were lead to believe it to be a great financial investment. We were led to believe that we could enjoy vacation time at a discounted rate by investing in the purchase of the right to stay in Las Vegas or any other Hilton property. We were told how great it was that upon our death our children would benefit from having inherited the vacation home in Las Vegas. It was not explained that there was an obligation by our heirs to keep that property and pay maintenance fees in perpetui... read more

Meredith P 

on BBB

6 years ago

When we initially purchased in 2015, we had received an offer to go to Orlando for a cheap price if we would sit through a timeshare presentation at HGVC. We decided to use it as a chance to take our kids on a mini-vacation to Orlando. We were told we would have to sit through a brief presentation to fulfill our obligation - this turned into several hours of our time wasted instead of spending time with our kids enjoying the parks of Orlando. The salesman was aggressive even after we told him of our concerns given some healt... read more

Mike A 

on BBB

6 years ago

Tahoe Seasons Resorts really is not a great company if you ask me. My experience was miserable. I still to this day pay $1,052 a year in maintenance, and for what? The last time we visited was so horrible we stop coming. It was in such bad shape. I can not believe I wasted my money with this resort. They have not held up their end of the bargain at all. They still take our money to maintain this property but do not maintain it. They lied to me at the beginning, or lack the management to follow through either way they failed ... read more

ed 

on BBB

6 years ago

Watch out everybody. This company is bad bad. They are sharks. They get you in and lay the guilt trip on you. After we wrote a letter to cancel they called and said they get in trouble for us canceling. They make you feel guilty. The finance part is a nightmare. The personnel in that dept are callous and will make your life ****. They will not explain charges on your account. DO NOT LET THEM get your account number. Bad return for your money. 

stephanie H 

on BBB

6 years ago

Worse Decision I ever made, The small details they don't tell you and how they tailor what they show you based on the questionnaire you fill out in the beginning, Example if you select Hawaii and International travel they will show you only Hawaii and small base in UK. There are no Hilton Timeshares in Paris, London, Amsterdam, Greece or places people frequent just an FYI. One property in Miami? Imagine that. Most of the Time shares in Asia and Mexico. I was told I could go to Dubai because another sales rep had went, there ... read more

Rodney V 

on BBB

6 years ago

Let me begin by saying I'm a reasonably smart guy. I thought i could match wits with a sales agent. Nope! I'm handicapped by trust and being honest. These sales people are 'professionals'. They are devious, highly trained, deceptive, manipulative liars and thieves. They are very creative. No matter what they tell you, only what is written on the hundreds of pages of the contract maters in the end. There is NO recourse after signing! Their escalation' appeals process is a joke. All they did was recite the contract back to me ... read more

Jennifer G 

on BBB

6 years ago

We were lyed to from the start the rep chased us down after we had left...and promised us a free gift anyway so we decided to go to the resort and preview...we drove 15 mins away got up out our warm bed just to be lyed to again...just know this well not be the last time they will hear from me cause I'm seeing the company for racial discrimination.