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The Iowa Clinic Urgent Care - West Des Moines Campus

3.6
  • West Des Moines, IA

About this business

Location details

5950 University Ave, Ste 105, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
Sun8:00 a.m. to 3:00 p.m.
3.6234 reviews
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Patrick Brainard's profile image
Patrick Brainard 
recommend  Recommended
5 years ago

Dr. Stevenson and staff did a fantastic job. 

Business response:

Thank you for sharing your positive feedback, Patrick! 

Patrick Brainard's profile image
Patrick Brainard 
recommend  Recommended
5 years ago

Dr. Stevenson and staff did a fantastic job. 

Business response:

Thank you for sharing your positive feedback, Patrick! 

Patrick Scrignoli's profile image
Patrick Scrignoli 
5 years ago

Absolutely outraged. For those who don't know i was in a serios car accident my senior year in high school. I've been having some vein problems later in life from it. Ive already had 2 veins, 1 in each leg removed about 5 years that was supposed to take care of the current issue I'm having. So I switched Drs. to get a fresh set of eyes on it and he came highly recommended. Same office. Dr Massop is awesome don't get me wrong, but Dr Scott came very highly recommended by several of my friends i made from my days in Healthcare... read more

Business response:

Hi Patrick, thank you for sharing your feedback. It has been forwarded to the appropriate department and will be reviewed. If you would like to speak to someone about your experience, please email info@iowaclinic.com. 

Patrick Scrignoli's profile image
Patrick Scrignoli 
5 years ago

Absolutely outraged. For those who don't know i was in a serios car accident my senior year in high school. I've been having some vein problems later in life from it. Ive already had 2 veins, 1 in each leg removed about 5 years that was supposed to take care of the current issue I'm having. So I switched Drs. to get a fresh set of eyes on it and he came highly recommended. Same office. Dr Massop is awesome don't get me wrong, but Dr Scott came very highly recommended by several of my friends i made from my days in Healthcare... read more

Business response:

Hi Patrick, thank you for sharing your feedback. It has been forwarded to the appropriate department and will be reviewed. If you would like to speak to someone about your experience, please email info@iowaclinic.com. 

Barb VanderBeek's profile image
Barb VanderBeek 
recommend  Recommended
5 years ago

Was there for a drive thru pre op COVID SWAB. Very organized except I forgot to ask why I only had to get the throat swab and not the nose? Thank you for the prompt service. And the security lady was especially nice. 

Business response:

Thank you for sharing your positive feedback, Barb! 

Barb VanderBeek's profile image
Barb VanderBeek 
recommend  Recommended
5 years ago

Was there for a drive thru pre op COVID SWAB. Very organized except I forgot to ask why I only had to get the throat swab and not the nose? Thank you for the prompt service. And the security lady was especially nice. 

Business response:

Thank you for sharing your positive feedback, Barb! 

Darrin Olsen's profile image
Darrin Olsen 
5 years ago
Darrin Olsen's profile image
Darrin Olsen 
5 years ago
Darrin Olsen's profile image
Darrin Olsen 
5 years ago

You really need to fix your business practices. 3 times now you've sent the order to the WRONG PLACE for my 2 year old to get surgery to fix the hernia he has. 1st time: you "sent it" but didn't even send it! (we didn't even know until we called the clinic A MONTH later cause we were wondering what was going on!) 2nd time: you "sent it" but it was the completely wrong place, being the same as the first. 3rd time: you "sent it" to a pediatric surgeon that looks like you just pulled it out of who knows where. WE call them to c... read more

Business response:

Darrin, we appreciate you sharing feedback about your experience. If you'd like to speak to someone, please email info@iowaclinic.com and someone from the clinic will reach out to you directly. 

Frequently asked questions about The Iowa Clinic Urgent Care - West Des Moines Campus

How is The Iowa Clinic Urgent Care - West Des Moines Campus rated?

The Iowa Clinic Urgent Care - West Des Moines Campus has a 3.6 star rating with 234 reviews. 

When is The Iowa Clinic Urgent Care - West Des Moines Campus open?

The Iowa Clinic Urgent Care - West Des Moines Campus is closed now. It will open tomorrow at 7:00 a.m. 

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