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The Iowa Clinic Urgent Care - West Des Moines Campus
- West Des Moines, IA
About this business
Location details
5950 University Ave, Ste 105, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | 8:00 a.m. to 3:00 p.m. |
Absolutely outraged. For those who don't know i was in a serios car accident my senior year in high school. I've been having some vein problems later in life from it. Ive already had 2 veins, 1 in each leg removed about 5 years that was supposed to take care of the current issue I'm having. So I switched Drs. to get a fresh set of eyes on it and he came highly recommended. Same office. Dr Massop is awesome don't get me wrong, but Dr Scott came very highly recommended by several of my friends i made from my days in Healthcare... read more
Business response:
Hi Patrick, thank you for sharing your feedback. It has been forwarded to the appropriate department and will be reviewed. If you would like to speak to someone about your experience, please email info@iowaclinic.com.
RecommendedWas there for a drive thru pre op COVID SWAB. Very organized except I forgot to ask why I only had to get the throat swab and not the nose? Thank you for the prompt service. And the security lady was especially nice.
Business response:
Thank you for sharing your positive feedback, Barb!
You really need to fix your business practices. 3 times now you've sent the order to the WRONG PLACE for my 2 year old to get surgery to fix the hernia he has. 1st time: you "sent it" but didn't even send it! (we didn't even know until we called the clinic A MONTH later cause we were wondering what was going on!) 2nd time: you "sent it" but it was the completely wrong place, being the same as the first. 3rd time: you "sent it" to a pediatric surgeon that looks like you just pulled it out of who knows where. WE call them to c... read more
Business response:
Darrin, we appreciate you sharing feedback about your experience. If you'd like to speak to someone, please email info@iowaclinic.com and someone from the clinic will reach out to you directly.
Dr. McMurray and his nursing staff at the Urbandale location are a step above. I have had quite a few health issues so far this year, and not once did they throw a blanket diagnosis over my symptoms. They are extremely thorough. Both in their assessment and follow up. I cannot speak for the other doctors or nurses across the multiple Iowa Clinics, but I can tell you Dr. McMurray and his nursing staff are a step above! Very grateful for all they have done!
Just want to start with the staff in the obgyn Dept are very rude! They don’t care about their patients or their needs! They had to come up with a reason why couldn’t be seen by them! So rude! If you don’t have your 1st child here then you clearly can’t go to them for your 2nd child! I never have met the doctors or spoke to the nurses just the front staff and they made me never want to come here and make this review so others knew!
I loved Dr. Xu. He was very personable and humorous at times, which lightened the anxiety I was feeling. He kept talking to me throughout the procedure which kept my mind off of what he was doing. If I end up having to have surgery, I will definitely call Dr. Xu.
Dr Donels is the best doctor in the State of Iowa
Cardiovascular people very good at what they do. Very friendly staff.
Frequently asked questions about The Iowa Clinic Urgent Care - West Des Moines Campus
How is The Iowa Clinic Urgent Care - West Des Moines Campus rated?
The Iowa Clinic Urgent Care - West Des Moines Campus has a 3.6 star rating with 227 reviews.
When is The Iowa Clinic Urgent Care - West Des Moines Campus open?
The Iowa Clinic Urgent Care - West Des Moines Campus is closed now. It will open tomorrow at 7:00 a.m.
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