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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Terrible delivery service!! I was getting a refrigerator, a washer and a dryer delivered. They actually pull up to my driveway, I can see them. Then my phone rings, it's the manager back at the office and he's telling me that the delivery guys will have to reschedule because they don't want to deliver in the snow. They want to reschedule for 6 days later..........WTF!! I had family arriving that night for 10 days, I needed the appliances latest, that day! They weren't even willing to work with me, they just drive off! We wer... read more
Business response:
Greetings, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
No delivery, no answer, no solution. Today is 11/14/22, on 6/25/22 I ordered a refrigerator with a delivery date of 7/2/22. They said they had others in front of me and I should call back after summer was over. I waited patiently and now in October Im calling and they say is a different problem with ******** To wait for ******* 24 hours to call me back, never called. I keep calling Home Depot to see how could i get my refrigerator. The only reason i never canceled is because i got a good deal. But 4 months did it. Never agai... read more
Business response:
<p>Greeting ********************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
Home Depot is a scam and not helpful. Purchased a ******* microwave from Home Depot for my parents, they sold me a microwave that dont work. Made the purchase on 10/27 it was delivered on 11/2 with no installation, while receiving the microwave they just did a quick look at it and thats it. I get to my parents house to install it I find out the microwave dont work ( it does not start ). I go back to Home Depot, they said we cant help, and said the ******* warranty has to take care of it, ******* claimed its a delivery damage... read more
Business response:
<p>Greeting ********************:</p><p>Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you.</p><p>Please know that a Home Depot representative from our ************* team will be reaching out to you.<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-fam... read more
Ordered new ** washer and wanted old riser( **) to be put underneath new washer. Delivery people couldn't even understand English or speak it. Threw the old riser onto the porch after my wife followed them to their truck. Rescheduled delivery and they said delivery was attempted albeit nobody ever showed up even after they said they would be here in 20/15 minutes. Knotty pine had deep scratches as well as my laminate floors. All they ever said to my wife was " not my work." Even called here a w**** in Spanish.( My wife under... read more
Business response:
<p>Greeting **************:</p><p>Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. </p><p>Please know that a Home Depot representative from our ************* team will be reaching out to you.<br style="box-sizing: border-box"><br style="box-sizing: border-box">Thank you for being a valued Home Depot Customer.</p>
We ordered 74 cases of tiles from Home Depot ********* store (**) (5 different types of tiles) in August with a delivery service. The tile showed up unannounced (mid September) (no heads up at all) on the job site, right before I had to fly out internationally for 2 months. The tiles were wrapped in plastics tightly (couldn't see what's inside) and delivery people claimed all the tiles were there. We blindly trusted them since we trust Home Depot service and we were ******* to go to airport. Who would think there were actual... read more
Business response:
<p>Greeting **************:</p><p>Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you.</p><p>Please know that a Home Depot representative from our ************* team will be reaching out to you.<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: p... read more
My order number is WB29056988. I have waited 2 weeks for my furniture delivery which I paid nearly 809 dollars for. Now the store tells me the delivery was lost. How do you lose furniture? I want the furniture I have been for so I can use my porch during the cooler months. Home Depot needs to respect my business and rush order it.
Business response:
<p>Greeting **************:</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you.</p><p>Please know that a Home Depot representative from our ************* team will be reaching out to you.<br style="box-sizing: border-box"><br style="box-sizing: border-box">Thank you for being a valued Home Depot Customer.</p>
Home Depot has engaged in a number of abusive retail practices with regard to my most recent order, which had still had not shipped by one day prior to the projected delivery date and two different reps and a supervisor claimed that the reason for the delay was that **** had failed to pick the items up, which was a huge lie. I called the origin post office and they said there were no delays in picking up mail at any location in their area/region. I then called back and spoke with one additional supervisor at home Depot, advi... read more
Business response:
<p>Greeting *****************</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
I am writing you in reference to todays experience with Home Depot Approximately 2 months ago I purchased a ceiling light from Home Depot and 1 of the sockets on the light is defective so I initially used the chat on your website to get the replacement but after explaining the issue the agent disconnected the chat. I then called customer ********************** and was disconnected twice and transferred to different reps. I finally explained the issue to customer ********************** rep ********** was the only person who a... read more
Business response:
<p>Greeting **********,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
I was an employee for Home Depot being a cashier was great but when I switched to deliveries ***** one day told me I couldnt wear a shirt just because it said lucky on it she treated every customer terribly and was condoscending
Business response:
<p>Greeting*************************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open tomorrow at 6:00 a.m.
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