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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Kitchen pantry installation. Design was done and signed off on. Expected ETA was 14 weeks. 20 weeks later the installers show up - destroyed the walls. There was no care in pulling out the wire racking, they just yanked on it. We needed to actually repair not small patch over the drywall. The design team measured 3 times, apparently that wasn't enough as the unit didn't fit. The installers left the rest of the pantry in pieces and left. Designer came back 2 weeks later and we were told our corrections would be put on a rush ... read more
Business response:
<p>Greeting ****************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
We bought a refrigerator from Home Depot and was told it would be delivered within 5 days. Eight days later it still had not arrived. I was told by one manager that it's not Home Depot's problem, rather that of the shipping company they use. Another manager said Home Depot is not responsible for whether or not their customers receive the products they purchase through them. Needless to say, we cancelled our order, purchased a refrigerator elsewhere, and will never shop at Home Depot again.
Business response:
<p>Greeting****************************************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
Ordered.a 18 step ladder for a job from Home Depot .com its been weeks and no ladder I needed this for a job and the poor customer ********************** at Home ************************** I cant even cancel the order and get my money back I have no ladder and out $950
Business response:
<p>Greeting **************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
We ordered 2 refrigerators from Home Depot as they were listed as "in-stock" and scheduled delivery for the following week. We were told to expect a call or text approximately 30 minutes prior to delivery and a 4 hour delivery window. On the date of the scheduled delivery we recieved no call, no text - and when I called customer ********************** they informed me the truck had broken down. A new delivery date was scheduled 4 days later - and another 4 hour delivery window. On the 2nd delivery date again no call, no text... read more
Business response:
<p>Greeting ****************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
Home Depot installation division mishandled our kitchen and bathroom cabinet install. We contracted with HDepot April 2022 and paid $65,000 for the job. It still has not been completed. When the cabinet parts came with the installers there were several pieces missing. The installer made a detail list which was delivered to HD and they reordered the missing pieces. Yesterday 11/19/2023 the installer came with the reordered cabinet parts and most of the parts were still missing. Our liaison HD employee assured us that our kitc... read more
Business response:
<p>Greeting ******************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
It looks like I'm not the only person having problems with Home Depot and their unethical business practices. They are more than happy to sell you appliances that they don't even have in stock. Their whole hope is to sell you a product and hope the manufacture can get it to them and then you before the customer has knowledge. The truth is they ************************ have very little in stock and if there is a problem shipping from the factory, opps to bad for the customer. We purchased a refrigerator and dishwasher and on ... read more
Business response:
<p>Greeting ******************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
I ordered custom bathroom vanities that have now been sitting in my garage for 3 months, I have been given 2 installation dates the last one was cancelled 2 days before and now I need to wait for a new installation date and they are saying it will be about 2 months at the earliest.I say WTF!!! How can this be okay?? I would give NO stars if that was a option
Business response:
Greetings, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer. Home ********************** *************
Purchased a washer at home depot and within a year it flooded my home. I did purchase extended warranty and was told they could not do anything about it. Told me to call g.e and am still waiting 5 months later. Never again. What a rip off.
Business response:
Greetings, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I wish I could give this company 0 star review. I live in a 1950's home that I hired Home Depot to install windows. Let me start with DO NOT hire them the contractors they sent barely spoke English and were young kids. My house needed asbestos due to the original windows and this was not completed. The guys shattered the windows and went all over the yard due to NO tarps laid out in-case this happened, let me add I have been picking up glass since June when they were installed. The trim that was put up had green paint on it ... read more
Business response:
Greetings, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open tomorrow at 6:00 a.m.
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