This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
We had a floating floor put in on 4-2021. I was put all the way up to the door jam and chaucked. We loved it. We had a Cat 3 flood damage. We had to pull up the floor completely and cut the drywall up 3 feet and move out. We went to home depot and purchased the exact same floor by ****. They did not do the exact same installation and put a transition piece at the front door and the back door. It is Not the same way it was installed by USIG the 1st time. So, buyers PLEASE BEWARE OF BUYING A FLOOR FROM HOME DEPOT AS LONG AS TH... read more
Business response:
<p>Greeting*******************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
Just a warning to other folks shopping for appliances and finding Home Depots offers convincing. Dont. 1) Their information on stock availability and delivery estimate is meaningless. Youd think that if it says in stock and gives you delivery estimate 7 days apart - it means they actually have the appliance in stock. it does not. 2) they charge your credit card right away, regardless of whether they have the appliance on hands. And you can wait for your delivery long, long time 3) they only give you *************************... read more
This is a terrible place to purchase anything that requires delivery. I have purchased in the last three months a washing machine, electric dryer, dishwasher, range, refrigerator, and wine/beverage cooler. After thousands of dollars spent not one of the appliances was delivered as agreed. Every single one was rescheduled from it's original agreed delivery date. One was rescheduled twice and will not be delivered for another month after 3 months of waiting. Attempts to resolve the issue through their customer ****************... read more
Business response:
<p>Greetings,<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;">Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you.</p><p><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: prox... read more
A refrigerator, dishwasher and microwave were delivered to my home. The delivery guys said they needed a plumber and Home Depot will supply one. It would take 24 to 48 hours. They went to install the built-in microwave and took out three screws and began to pull on the microwave and said they could not install the microwave because it was screwed into the wall. they asked me for a step ladder, I dont have one. I got a chair looked in the cabinet and saw there were more screws and I told them. They removed more screws and sai... read more
Business response:
Greeting *************** : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
WORST COMPANY EVER. I orderd a stove online, and received a confirmation with only a day of delivery, no time range. I reached out proactively to see if there was a time window during the day, so that my husband or I didn't need to take the whole day off from work to receive the stove. I was told very explicitly via a Home Depot chat accessed from their website that I would receive the stove between 1:30pm and 5:30pm. I also left my husband's phone number and was told that the delivery team would call his number when they we... read more
Business response:
Greetings, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I currently have a large renovation job underway at my residence. The only reason I used Home Depot is because my contractor has been dealing with your store and I thought it would help logistically with this project.Big Mistake!!I have never experienced such **** poor logistical and communication for service in my adult life. Incorrect scheduling information, canceling orders without notifying the customer, no communication between the store departments on orders and products, bad deliveries and drivers causing property dam... read more
DO NOT shop at HD. HD store is NOT the same as HD local store. When store doesn't have merchandise you order online, they make you jump through repeated hoops before even beginning the process of refunding your money. HD cancelled my order because an item I ordered on line was not available even though they said it was and immediately charged my credit card and took my gift card balance to $0 (from $120). When I went to the store, I was told I would have to wait 3-5 business days for my money to be returned to my credit card... read more
Business response:
Greeting Ms.*********; : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
If you are considering a Home Depot Delivery you need to know this. I hate to see anyone victimized by Home Depot Associates like my family was. The Delivery men sent to install my appliances were unprepared, unprofessional and stole my wife's wedding ring from my home. She was washing dishes and left it on the sink. The installers arrived unannounced even though prior notification of delivery time was promised and in the hustle forgot to put it on. She puts it in the same place, so we know it was there before the delivery a... read more
Business response:
Greeting Mr ************ : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I purchased a washing machine in June and bought a 3 year protection planned (it was recommended by Home Depot) The total cost was over $1,100.00. My washing machine stopped working about 2 1/2 months ago. I have reached out to Home Depot NUMEROUS times! All they tell me is that they can't help me as this should be handled by ****** as the machine is only 3 months old. I have had 4 scheduled appointments for someone to come out to my house to repair...NOT once has anyone showed up! On top of this my husband can't troubleshoo... read more
Business response:
Greeting Ms ******************** : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com