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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
HOME DEPOT BUYER BEWARE....I paid my CC on time every month for a purchased appliance. I miscalculated the last payment, with a $102.08 remainder balance. Home Depot charged me $446.00 interest on balance. I think this is robbery and have not shopped there since original purchase which was riddled with problems in the first place. Finalized...never again will I shop at Home Depot. Buyer beware!
Business response:
Greetings Ms. ****- Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Extremely shady business practice. I purchased a washer and dryer combo, received an install date (two weeks after purchase), and stripped my laundry room in preparation to install the new appliances. TWO (2) days before scheduled install I received a message that the appliances weren't actually in stock and I would have to wait and additional three (3) weeks for install. So I was lied to about install, lied to about availability, and am currently wondering in I am being lied to about new install date. So the ONLY reason the... read more
Business response:
Greetings Mr. ******: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Recently purchased a refrigerator from Home Depot. Subsequent to the purchase found a cheaper price online from a competitor. I went to the store to get a price match. After having me wait 45 minutes for a manager they claimed the competitor was not the right competitor so they could not match the price. Additionally, they were unable to do anything to resolve the issue in any way. I was very disappointed in the customer service from the manager and inability to resolve the issue.
Business response:
Greetings Mr. ********** Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Home Depot and **** - I used to love them. However, someone got access to my account info and ordered ~3K worth of tools from a store I have never been to. HD uses **** for its card. **** said they found no evidence of fraud, closed the case and said I am liable for the charges. I am ******.
Business response:
Greetings Mr. *****: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
I made an on line purchase with my home depot card that is funded through Foritiva. Home depot took my payment on the card then sent an email saying it did not go through after the card was charged. The reason I found out after being on the phone with customer service for ages was they did not have 2 items so they did not let any of the transaction go through. The agent told me I needed to check the card to see if the card was basically maxed out when it was a paid off card with a balance that more then covers this purchase.... read more
Business response:
Greetings **. ***, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Home Depot and **** - I used to love them. However, someone got access to my account info and ordered ~3K worth of tools from a store I have never been to. HD uses **** for its card. **** said they found no evidence of fraud, closed the case and said I am liable for the charges. I am ******.
Business response:
Greetings Mr. *****: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
I had all my windows replaced years ago from Home Depot. The install was amazing and the windows looked great! Then... I noticed what looked like mold under the seal. Two months later they replaced the sashes. Looked great! The windows are doing it again. Mold. Home Depot is now telling me that isn't covered under their warranty and they sent me an email saying to watch a video on how to clean the mold. For one... the video is on how to clean the windows which I know how to do. I have been reaching out to them to see what ca... read more
Business response:
Greetings Ms. *******, Thank you for taking the time to reach out to us and for bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
We purchased a front door and a deck slider (>$5,000.00), a full kitchen appliance package ($4,000.00), and pergo flooring for my master bedroom We have had 3 changes to the original quoted door installation date and now at 3 months they moved my expected date up another month. I'm furious! Funny how once they have your money you no longer matter My wife and I took off work and waited for the kitchen install. 2 hours into the window they gave us I received a call from the delivery man saying he'd be there in a half hour. ... read more
Business response:
Greetings Mr. ******, Thank you for taking the time to reach out to us and for bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
This is the worst company I dealt with in a long time. We just bought a new house in Medford NJ ordered some major appliances from this company and homedepot decided not to show up on delivery day even after I just spoke to and texted the delivery driver. The board of directors and to CEO should be ashamed of themselves to save a few bucks to have this service subcontracted out. I called the delivery company and they told me tuff just had to reschedule. My wife after a hour and half on the phone talked to a supposedly superv... read more
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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