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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Ordered a dishwasher 1 month in advance for a property we have in a different state. As we don't live there, I called Home Depot in advance to make sure I can pick the date and have it delivered and installed (so that I can fly in for it). One month passes, I travel to the property - next day (2 days in advance of the delivery day) I get a notification that my delivery was "rescheduled" to 2 weeks later. Travel costs, changed work plans for this trip - all down the drain, thanks to Home Depot. Don't order from them unless yo... read more
Business response:
Greeting ***********************************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Does Home Depot ever answer a complaint on the BBB website?
*******************. ********. Used them through Home Depot Installation . Extensive work to bring to code (rental home), but overpriced! $2,750!! And LIED about a HD discount offer. And ESPECIALLY one for 2 year interest free financing on my credit card! Charged more than estimate. Demanded payment up front. Refuses to provide itemized bill!? ??Also. Don't use Home Depot Installation. Get your own financing. Then carefully review. Never pay upfront. Get details on paper. Dang. I knew better. Talk about a red flag.
Business response:
<p>Greeting Mr. ******************************* you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. </p><p>We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. </p><p>Thank you for being a valued Home Depot Customer. </p>
We purchased a pair of garage doors on 11/21/2021 for installation some time later. We were required to pay in advance of installation for the entire cost of doors and installation. We were scheduled for installation in April 5, 2022. The installer visited our prior to the April installation measure and determine the mounting hardware. At installation time the wrong garage door tracks were sent with the contractor performing the installation. This was discovered after our original doors had already been removed. The installe... read more
Business response:
Greetings ******************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
We ordered an over-the-range microwave from the ********, **, HOme depot and paid extra for installation, and haul-away of the old one on Oct.4, 2022. The delivery was to an unoccupied rental condo for which the delivery drivers were given a property management telephone number to call to obtain access. The boxed microwave was delivered and left in the condo - there was no installation of the new one and no haul-away of the old one.The excuse given by Home Depot was that the property manager that let them in had left and the... read more
Business response:
Greetings ****************************;, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Paint has an extra charge thats not advertised, when I brought up, they said they dont know why they dont put the extra paint charge on the price, noticed it at check out.
Business response:
Greetings **************************** Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
~BUYER BEWARE~If you plan on ordering any type of major appliance from Home Depot, I implore you to reconsider. On July 28th, I ordered a nearly $1,000 Frigidaire upright freezer with an additional 5 year warranty. It was delivered on August 5th. It stopped working on August 17th. Frigidaire scheduled a technician to evaluate the freezer on September 7th. Upon evaluation, the technician confirmed that it could NOT be repaired and ********** agreed at that time to replace it. The technician told me that Frigidaire would call ... read more
Business response:
Greetings *******************************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
We bought a Frigidaire freezer from Home Depot plus a 5 year warranty. It stopped working after 6 months. Repair person came out and then never came back. ********** said the freezer was used so the warranty is no good. Home Depot says it is past 90 days so too bad - it's a free market. So yes it is. I will now shop anywhere but Home Depot. And I am hoping all the posts I am writing will help them lose way more than the amount they would have spent to give us our money back. All the time we spent on the phone. Thanks for rem... read more
Business response:
Greetings **************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Tremendous disappointment. I never expected that in a time of so many home losses due to Hurricane ***, Home Depot would decide to reduce my line of credit. I have been paying on time and a little more than the minimum payment, but they still decide to reduce my credit at this time.
Business response:
*********************************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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