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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I ordered a tub online for almost six hundred on October 3rd 2022 and and was told it would be delivered to my residence on the 11th as of the 13th I had not received my order nor had I received any calls or emails or texts about the order and home Depots own tracking system still showed it was due to arrive the 11th I called customer ********************** and they told me it had been shipped and they couldn't tell me when it would arrive or where it was ??? The next morning I called and was told their system was down and t... read more
Business response:
Greeting, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I have been waiting on the Peru, ** Home Depot to install a refrigerator that they dropped off in my garage for over 3 weeks now. The day they dropped it off they said they would be back to install it because it was one guy alone and he couldn't bring it into the house by himself. Since then, they keep making appointments and not showing up. I've had 4 different days taken off work for their appointments and the excuses are nothing but lies. They are going to be there, someone is sick, their trucks forgot and went home for t... read more
Business response:
Greeting Mr. ************** : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Purchased carpet from HD and installer came with the wrong carpet. 2 wks later they showed up with the right carpet, but not enough to complete job. Bedroom was pieces together with 4 pieces. I was not given the option to buy a 15 ft roll that would have cover floor with no seams. ******** care was horrible, inexperienced agent could not resolve. Horrible process and customer has to fix. I hired them to do a job and I have spent hours trying to get it right. Its still not right. Highly recommend not to use box store for this... read more
Business response:
Greeting Mr. ************* : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Home Depot water testing solicitation is extremely misleading. I was approached in store to answer a few generic questions about Home Depot. I asked what for and I was told they just wanted know what I thought of the store. They told me someone would call me to verify my answers and that I would receive a gift card. I asked were they soliciting for anything, they stated NO! I received the call and they asked about the answers to the five questions that were asked. I said they were correct. Then they proceeded to inform me th... read more
Business response:
Greeting ************************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Sold my washer and dryer to someone else!! Now it is backordered and I have to wait a month. Zero customer support through process. I had to initiate all phone calls about where my washer was. Ridiculous. Dont ever waste your time going into a Home Depot store again.
Business response:
Greeting Ms.*************; : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
the washer and dryer shopping experience was ok, I knew what I wanted beforehand so it was an easy process, the delivery on the other hand:had to reschedule it 6 times 1st the delivery team did not want to take the old machines because they had no space, if you are dropping something and picking up the same you have the space 2nd the machines were damaged when they arrived 3rd they only delivered the dryer because the brand I purchase had no washer replacement so they issued a refund, and I had to purchase the washer again 4... read more
Business response:
Greeting Mr. *************** : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Will never shop at Home Depot again and will spend every minute I have telling others about my experience. I purchased a washer online on October 2, 2022. I had a family member generously volunteer take a vacation day to accept the delivery. On October 2 I received a phone call from Home Depot to confirm the date and the delivery address. Both were confirmed including the correct zip code. Family member uses vacation day to sit at my house and at 10:00am we had not heard of a delivery time. I call Home Depot - they say becau... read more
Business response:
Greeting ********************* : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
They suck!!! No one wants to help you they send u to every phone number they can find and no one helps. I lost **********************************************************************************************Sad to say but DO NOT DO BUSINESS WITH THIS COMPANY!!!
Business response:
<p>Greeting ************ : </p><p>Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. </p><p>We would like an opportunity to review your concerns and discuss this matter with you.</p><p> Please know that a Home Depot representative from our ************* team will be reaching out to you. </p><p>Thank you for being a valued Home Depot Customer. </p>
HOME DEPOT IS GOING DOWN THE WORST THINK TO DO IS ORDER FROM HOME DEPOT NO SERVICE NO COSTUMER SERVICE ***** WE HEVE OTHER CHOICES LIKE LOWES PC ******* AND OTHER BUT HOME DEPOT I WILL BE SENDING EMAILS PHONE CALLS NO TO GET ANY APPLIANCES FROM HOME DEPOT POST ON ALL SOCIAL MEDIA WHEN YOU BUY ANYTHING FROM THEM MAKE SURE ITS TRUE WHAT THEY ARE SAYING ALL LIES AND I MADE MISTAKE TO ORDER AGAIN NEVER EVER ORDER FROM HOME DEPOT PLEASE MAKE SURE WHAT THEY ARE SAYING IS TRUE FROM EMPLOYERS TO SUPERVISOR TO MANAGER NOTHING HELP TH... read more
Business response:
Greeting********************* : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open at 6:00 a.m.
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