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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I have ordered 130 fence panel (H0249-352725), and they promised to deliver to my house on Aug 10. The Home Depot now told me that I would need to pay more money for delivery to get these panels delivered to my house because I ordered from store #H0249 and the panels now shipped to store #H248. I told them you are (both stores) working for the same company (The Home Depot), but they still insisted that I would need to pay for more money. They did not allow me to cancel either.
Business response:
Greeting **********: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Ordered Frigidaire fridge and Maytag dryer. Delivery guy wouldn't hook up dryer said i had a bad pipe, He would contact his supervisor and they would send a plumber to fix it and hook it up and they would return to take old dryer. Next day plumber comes and installs new gas turn off valve WITHOUT turning the gas off! He said he wouldn't hook up dryer that it was liability and home depot lied! That's amazing because he could have blown my house up when he didn't turn gas off! So now dryer isn't hooked up. Have to call to get ... read more
Business response:
Greeting ******************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
A delivery Truck from home Depot (HD) backed into my mailbox and destroyed it on August 3, 2022. It took multiple discussions with Home Depot customer ********************** for someone to tell me the process for filing claims and none of their customer ********************** person will give their name or information, so every time you call, you have to tell your story from beginning. Eventually, someone said a claim has been filed, and asked me to wait to be contacted by their **************** Services (CMS). After one wee... read more
Business response:
Greeting Mr. ************ Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
The free delivery and installation offered from Home Depot is not a deal when the installers break off your plumbing pipe, flood your basement, and are only covered by insurance with an F rating from the BBB. SOOOO disappointing from a corporation that should treat its customers better.
Business response:
Greeting **************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
The Home Depot in *********, ** would not allow the return of a 24 hour brand new ******* convection oven. So my father an 80 year old man is out $1000 thanks to the horrible return policy.. The return was because the wires of the house wouldnt connect to this new oven. It was a 24 hour return that Home Depot refused to take back. The delivery guy told my father to call an electrician and then the oven could be hooked up instead he should have taken it back then like my father wanted but he took advantage of a poor retired U... read more
Business response:
Greeting Ms. ************************** you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
The worst experience I have ever had. The custom made storage organized closet was ordered in !!!!APRIL 2022. I was notified that it might take ******************************************** the middle of August, and installed terrible construct that didn't even been close to what I was expected starting with poor design, wrong measurements(TWO PEOPLE came to my house to take measurements!!!), and unprofessional installation that resulted damage of the space where the system should be installed. I requested to uninstall the sy... read more
Business response:
Greeting ***********************;: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
home depot was suppose to install a front window in my home months ago, this process began in march i gave the full payment from day one and today the installation has not taken place today is september 12th and im still waiting all they tell me is product was damaged when received at warehouse so they have to reorder this has accurred twice, i need my window taken care of this has been a great in convenience we have they have changed dates at least 4 times Lem G
Business response:
Greeting **************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Live in **********, *******, will never purchase any appliances from this store again, purchase a new Maytag washer, not working less than 3 years and they also sold us the extended 3 year warranty All State which is a joke, the matter has still not been resolved to get a repair person in their terms system to fix or see what is wrong with the washer, ever since we had the washer it gets off balance and you always have to stop the cycle to rearrange your clothes to keep it working right, it got stuck on rinsing and never rin... read more
Business response:
<p>Greeting ********************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. </p><p>We would like an opportunity to review your concerns and discuss this matter with you.</p><p> Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
Well, we purchased a ******* washer and Dryer about 2 /12 years ago and the washer quit working. We have a Service plan and reached out to Home Depot for resolution. They sent out a Appliance service. The service put in a new part and told us the washer was fixed and left. Well, the washer then leaked water. I called the service person twice and got no reply. Since then I have had many contacts with both Home Depot and ***'s Appliances with no results. Service people have been to our house at least three time and two no show... read more
Business response:
<p>Greeting Mr.. **************************** you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. </p><p>We would like an opportunity to review your concerns and discuss this matter with you. </p><p>Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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