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The Club at Chandler Crossings

3.8

About this business

Student Apartments, Conveniently Located Near MSU Campus in East Lansing At Chandler Crossings, we offer you a very unique living experience that you won't find anywhere else in East Lansing. Our community is conveniently located near Michigan State University, Lansing Community College, Cooley Law School and Douglas J Aveda Institute. Our off-campus student housing is the best around! 

Location details

3850 Coleman Rd, East Lansing, MI, 48823, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.81,029 reviews
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Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Move in was horrible and gave away my room without my knowledg. Maintenance was slow our front doors are still not closed and we haven’t got any accommodations for this 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Overall, the experience was good, and the apartment included various necessary furniture, but I haven't received a response for a long time after reporting a repair request 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter I have just moved here and really like the apartment. It is spacious and conveniently located close to public transit. There are also different activities arranged for the residents which help you socialize, so definitely think that is a perk. So far so good! 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter So far so good, however the grounds are rather unkempt. There are beds, bed frames, broken toilets, couches and chairs strewn about the grounds. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Really good so far. The leasing office is very friendly and helpful. Work orders are prioritized and you get urgent help if needed. Property is clean and well maintained. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter The people in the office are very nice. I had a great exchange with Michelle when there and Kenya has been wonderful. However, my experience has been AWFUL. I’m 44 years old and have had 10 apartments over the years. This is the worst experience I have ever had. My apartment still has not been cleaned since the prior tenants. My stove and bathroom A has. That is all. I have something like 7 maintenance requests in. One of the beds is breaking apart at the seams, there is a huge leak under one of the sinks, my... read more

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Moved in to a dirty room with missing furniture, a broken door laying on the floor in the living room, exposed wiring in the kitchen, clogged drains, no hot water, and a broken toilet. It's been a week and many of these issues are still not fixed, and the complex won't work with us about them. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter It’s ok for the price. You get what you pay for. Maintenance is very slow and they half do their job. Front office management is terrible. Make sure to read your leases very carefully bc they’ll try to trick you! But overall my experience has been ok compared to others I know. Every apartment complex around this area is bad. It’s like choosing the best of the worst. 

Business response:

We are disheartened by your assessment of our team and community. We always strive to provide clear and helpful support, and we would like to learn more about your comments regarding our service. Please contact us at marketing.club@pepprop.com so we may address your concerns promptly. Thank you for this opportunity to help improve your satisfaction. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Well, we showed up with no faucet and the apartment a mess. Staff was inside cleaning and taking food out of the pantry as we entered on move in day, but they still left it a mess once they left (surfaces are greasy and paint on the floors). I also didn't have a mattress until later in the day. However, we've settled in nicely, just would've like to come into a clean apartment with the appliances working properly. Maintenace came in the next day to fix the faucet, but the dishwasher is still broken (and frank... read more

Business response:

We are happy to hear you are settling in and that our team has provided support! We are committed to ensuring your continued satisfaction, and we are also happy to discuss any pending concerns you have related to your move-in. Please do not hesitate to contact us at marketing.club@pepprop.com anytime. Thank you. 

Frequently asked questions about The Club at Chandler Crossings

How is The Club at Chandler Crossings rated?

The Club at Chandler Crossings has a 3.8 star rating with 1,029 reviews. 

When is The Club at Chandler Crossings open?

The Club at Chandler Crossings is closed now. It will open at 10:00 a.m. 

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