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The Club at Chandler Crossings

3.8

About this business

Student Apartments, Conveniently Located Near MSU Campus in East Lansing At Chandler Crossings, we offer you a very unique living experience that you won't find anywhere else in East Lansing. Our community is conveniently located near Michigan State University, Lansing Community College, Cooley Law School and Douglas J Aveda Institute. Our off-campus student housing is the best around! 

Location details

3850 Coleman Rd, East Lansing, MI, 48823, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.81,029 reviews
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Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Their services are good and their behaviour to their tenants are excellent. The staff are so good whenever and they resolve your queries within seconds. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter my experience has not been great at all. regarding maintenance and staff responses, my experience has not been amazing. I hope to see some improvement from the staff 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Nice first apartment for the school year! Had a few complications in the beginning but some of them were eventually resolved. Good size rooms huge living area in the 4x4 premium emerald!! 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter It takes several months for anything to get done, even if it’s a major problem. Last year we didn’t have a working dryer for 4 months. Staff and management knew about it, but did nothing. Hot tub is not working half of the time. Takes staff weeks to respond to emails and voicemails. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter The environment is nice and serene. Leasing officers are friendly and maintenance is attended to on time. It is been nice staying here so far. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Very nice apartment complex. Weekends can get a little loud since a lot of students live here though. It’s also evident that they don’t clean the apartments between residents because when u moved in it was pretty nasty in here. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter very unprofessional and moldy apartment. couldn’t get accommodation for real. moved us into a janky apartment that needed lots of work. took a minute to fix our problems. leases all over the place… there’s more 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter The apartment was poorly cleaned when we moved in with food still in the microwave and hair still in the bath tubs. During the 2nd week of living there they changed the door locks without notice but did not provide new keys. Besides this the rooms of comfortable and the apartment is a great size for the price. 

Business response:

We are happy to know you find our homes comfortable and spacious. Please be assured that we are here to address any pending concerns you have related to your move-in or the upgrade of our key system. We would love to connect with you sometime soon at marketing.club@pepprop.com. Thank you! 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter One of the worst experiences that I have had with moving into a place. When we initially moved in the place was a mess including paint dust dirt etc everywhere. One of the toilets was leaking/ did not work at all, the AC doesn't work and no one will come fix it, and my roommate had his ceiling explode with water above his shower and now has water stains and holes in his ceiling. Along with all this it takes weeks to get someone to come actually do a Maintenace request. They are clearly have terrible managemen... read more

Business response:

Thank you for reaching out with your concerns. We want to assure you that we care very deeply about our residents, and our team is working hard to address all maintenance requests in a timely manner. We did have cleaners onsite for any requests at move-in, so if this remains a concern, will you please contact us at marketing.club@pepprop.com? We look forward to improving your satisfaction going forward. 

Frequently asked questions about The Club at Chandler Crossings

How is The Club at Chandler Crossings rated?

The Club at Chandler Crossings has a 3.8 star rating with 1,029 reviews. 

When is The Club at Chandler Crossings open?

The Club at Chandler Crossings is closed now. It will open at 10:00 a.m. 

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