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Teleflora LLC
- Business Services
- Los Angeles, CA
About this business
For more than 75 years, Teleflora has helped customers connect with the nation's best florists. The flower shops featured in the company s network have been selected for their outstanding quality and reliability standards. Bringing more than 24,000 neighborhood florists together, Teleflora lets customers send floral arrangements for any occasion anywhere across the country. All arrangements are hand-made by a local florist using the freshest flowers, and many of its bouquets are personally delivered in a keepsake vase. The c... read more
Location details
11444 W Olympic Blvd Fl 3, Ste 4, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I order some flowers for my great Nephew funeral on December X XXXX the Church never received the The flowers I called them numerous times they told me they would get back to me they never got back to me I ordered the flowers from them through my Fingerhut account they have never got back to me they never reimburse me they are not a good Company to do business with I advise anyone thinking of doing business with them I suggest strongly not to do business with them their **************** is horrible.
Business response:
Hello Edward, Please accept our sincerest apologies for the issue with your order. We are very sorry that your arrangement was not delivered to the services as requested. I have reviewed you order and contacted the delivering florist. I was unable to confirm delivery time therefore, I have issued a full refund of $127.23. Please allow 2-10 business days to this to reflect on your billing statement or by 02/07/2020. It has been my pleasure to assist you. We appreciate you as a customer and we hope to continue to serve you in... read more
I ordered flowers for my wife and paid. on the morning of the delivery I received a call from a Teleflora person confirming the delivery address. Flowers were not delivered and I received an email later in the afternoon when it was to late to organise something else. the email advised me that the delivery was cancelled due to the florist being too busy. Received my refund but due to the change back to Canadian funds from US dollar I received less back than I paid originally due to exchange rate. Called many times and complai... read more
Business response:
Hello ******, Please accept our most sincere apologies to you for any issues you experienced with our services. I'm very sorry that your order could not be delivered as requested. I would be more than ***** to assist you further, however, I would need more information than what is provided to me at this time to assist you further. Please contact us at X-XXX-XXX-XXXX or email your order information to ****************@Teleflora.com for further assistance. Thank you, ********* Teleflora
I have been using Teleflora for at least a year but I'm finally done. I have had way too many issues with late deliveries and placing orders online. I have placed several complaints and never received a response. I was a member of the rewards program but I could never actually use the rewards codes that I redeemed. After having spent well over an hour today for something that should have taken less than five minutes, I'm cancelling everything. It took me over 40 minutes the first call to use a code that would not work online... read more
Business response:
Hello Francis, Please accept our most sincere apologies for any issues you have experienced with our services. We are very sorry that your card message was incorrectly entered on your order and your arrangement could not be delivered on the requested date. I have reviewed your order confirmed that your order has been canceled as requested. A refund in the amount of $78.97 will show on your account statement within 2-10 business days or by 1/17/20. To show our apologies, we would like to offer to deliver a complimentary fres... read more
Teleflora international delivery was a rip off. I ordered a Christmas arrangement to be delivered on Dec 23 rd. It was never delivered. I called every day after and was told they would check on it and call me back. Never got a call back so I contacted to call. Finally I cancelled the order on Friday Dec 27th. The next day it was delivered. poinsettia branches in a small vase at a price of $105.00 I recently bought a bigger poinsettia at Lowe's for $7.99. So pathetic. BBB really needs to look in to the reviews for this compan... read more
Business response:
Hello Deb, Please accept our most sincere apologies for any issues you have experienced with our services. We are very sorry that you were not ***** with the arrangement that was delivered and for the arrangement being delivered on the wrong date. I have reviewed the notes on your order. Your order has been canceled as requested and a full refund of $105.99 has been issued back to your original form of payment. Please allow 2-10 business days for this to reflect on your account statement or by 1/13/20. To show our apologies... read more
If I could give -1000 stars I would! These people are horrible. I ordered an arrangement for same day delivery for a next day service. They calle me 3 times on 12/27 to say they couldnt deliver same day. So.i asked for next day to the funeral home by 9 am. They GUARANTEED me that it would be done. To my shame the flowers weren't there. They called me during my godmothers service to say they needed and alternative date to deliver and possibly another address! Who does this? They were well aware that this was for a funeral! Th... read more
Business response:
Hello ****, Please accept our most sincere apologies for any issues you have experienced with our services. We are very sorry that the arrangement you were sending to the services could not be delivered as requested. I have reviewed the notes on your order. Your order has been canceled as requested and a full refund of $84.97 has been issued back to your original form of payment. Please allow 2-10 business days for this to reflect on your account statement or by 1/13/20. To show our apologies, we would like to offer to deli... read more
This company has horrible **************** with people, not only did they say the delivery Address didn't exist (it did!) the **************** lady I could hardly understand and was put in hold for 30 mins to try find my order. With today's technology you can find any home especially if your in a delivery service? No skills with customers and when you order many many days ahead you would expect an arrival on time. Never did get my delivery to my receiver and not A single attempt to call me or even email me if there was an is... read more
Business response:
Hello Tamara, Please accept our most sincere apologies for any issues you have experienced with our services. We are very sorry that the arrangement you were sending to the recipient could not be delivered as requested. I have reviewed the notes on your order. Your order has been canceled as requested and a full refund of $87.96 has been issued back to your original form of payment. Please allow 2-10 business days for this to reflect on your account statement or by 1/10/20. To show our apologies, we would like to offer to d... read more
Ordered flowers for godmother at 6 pm on Friday night - they were never delivered and they claim florist said no one was home when they were - she had surgery and was not out and about. Company won't tell me which florist was supposed to deliver the flowers. Very unhappy with this I just threw away money because they still are not delivered.
Business response:
Hi Victoria, I am sorry you were disappointed with your service. I have reviewed your order and the florist sent a delivery confirmation that the order was delivered on 12/22 at 1:45 pm and signed for by Nadine. Please reach out with any further questions or concerns at X-XXX-XXX-XXXX. Best Regards, Briana E.
I ordered a beautiful arrangement online that cost me over $60 for a Christmas present. When my relative got it I asked her to send a picture and I was extremely disappointed. I ordered a full holiday arrangement with pinecones, berries, at least a dozen red carnations, and more than a dozen white miniature carnations. What was received was an arrangement that had maybe 12 flowers total! It was empty looking and basic. It had no pinecones and zero berries. I called and spoke with someone at Teleflora and all the were willing... read more
Business response:
Hi Megan, I am so sorry you were disappointed with the arrangement that was delivered. I have reviewed your order and increased your refund to 50% , in the amount of $33.19. Please allow 2-10 business days for your financial institution to process your refund, no later than 1/16/19. We do value you as a customer and hope you give us the opportunity to give you the Teleflora experience you deserve. Please don't hesitate to reach out to us for any further assistance. Best Regards, Briana E.
I placed an order on behalf of my boss, for his wife, last Friday for a delivery today. We ordered the Premium arrangement, but that is not what arrived. The arrangement was so small that the flowers where moving around in the vase. There were hardly any green plants in the arrangement to accent the roses. We returned the flowers and called Teleflora to cancel the order and receive a full refund. After being on the phone for 30 minutes they refused to give us back our money and continued to insist that the flowers were going... read more
Frequently asked questions about Teleflora LLC
How is Teleflora LLC rated?
Teleflora LLC has a 1.3 star rating with 324 reviews.
When is Teleflora LLC open?
Teleflora LLC is open now. It will close at 6:00 p.m.
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