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Teleflora LLC
- Business Services
- Los Angeles, CA
About this business
For more than 75 years, Teleflora has helped customers connect with the nation's best florists. The flower shops featured in the company s network have been selected for their outstanding quality and reliability standards. Bringing more than 24,000 neighborhood florists together, Teleflora lets customers send floral arrangements for any occasion anywhere across the country. All arrangements are hand-made by a local florist using the freshest flowers, and many of its bouquets are personally delivered in a keepsake vase. The c... read more
Location details
11444 W Olympic Blvd Fl 3, Ste 4, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don't order any thing from this guys. They are horrible. I placed an order for flowers for my wife to be dlivered to her work as she was returning back to work from her mat leave. the agent put me on hold to check with the shops around to make sure that, that shop will deliver the flowers today and after getting confirmation from them I placed an order. At the end of the day they send me text saying that they there was a problem with the delivery and when i called them to ask what was the problem they told me that none of th... read more
Business response:
Hello Hemel, We are very sorry for the issues with your floral arrangement. I have reviewed your order. Unfortunately, there was no florist in the area that could deliver on the requested date. We have canceled your per your request. A full refund has been issued back to your account in /the amount $37.97. Please allow 2-10 business days for this to show on you account statement or by 8/27/18. We appreciate your business. We hope to serve your floral needs in the future. For questions or comments, please contact us. Thank ... read more
I ordered sunflowers to be sent to my Aunt in Hawaii. At first I was ***** because they were going to be cheaper than any of the other florists I looked at. They first asked if it was ok to change the order to florists choice because they weren't in stock which I was not ***** about, but said ok to. They then rescheduled the delivery date three times and then canceled my order a week later. I called to see what happened and they told me they would give me a 50 percent discount if I decided to reorder the flowers, but I was ... read more
Do not purchase anything from this merchant. You will not want to give the flowers that Teleflora sells to anyone. I ordered flowers for my wife for Mother's Day. What arrived looked like trash. Literally. Complaints to the merchant didn't get me my money back. I even sent them pictures of the trash they sent. DON'T DO IT!
Business response:
We want you to know that we value you as a customer, and we sincerely apologize for the disappointment that we have caused. If you could provide us more information to find the order, say the order number of the contact number? This will allow us to better research your order with our florist. Any additional information that you may be able to provide will be greatly appreciated.
6/5/18: When flowers are more than flowers, avoid Telefloral for same-day delivery.... Ordered and paid for same day delivery of two flower arrangements for two children whose parent had recently died. They were celebrating their first birthday without him and were having a tough day. The order was placed at 10 AM and same day delivery was available. . The floral arrangements each had an individualized note with them for each child. I received email confirmation that the arrangements would be delivered on this day. At 3:50 p... read more
Business response:
We do apologize that we were unable to find a florist to accept the order for same day delivery. We sent an email to the sender asking for an alternate delivery date. By the time we were contacted by the sender, it was to late in the day to change the item to a Florist Choice and have it delivered the same day. Sender requested that the order be canceled. The order was canceled, and we issue a future discount code to be used on her next order. Although our goal is excellent satisfaction with every order we fell short this ti... read more
Ordered flowers for my Girlfriend's Birthday. The flowers I ordered and the flowers that were delivered were completely different. The ones they delivered looked like they were picked from a field. The ordered flowers were supposed to be in a special Keepsake vasehowever, they were in a plane green vase. **************** was not much help either-ended up having to cancel the order as they could not correct the order on the same day (kind of pointless to have more flowers delivered the day after her birthday). , but doubt I *... read more
Business response:
Hello William, I am so sorry that the item you requested was not what was delivered. The shop did not have the item available. The order was canceled per your request. A full refund was issued on 05/31/18. On our end the refund is immediate but can take up to 10 business days to process through your bank/credit card provider or by 06/14/18. Should you have any additional concerns, please do not hesitate to contact us. Kindest Regards, ******* C. Teleflora
Ordered from Teleflora for a specific vase I wanted. Guaranteed delivery today which was very important. First I get and email stating that the vase might be substituted.,then at the end of the day I get an email saying it wouldn't be Delivered until tomorrow. Too late to order from anyone else. Cancelled order and they said 10 days for a refund Horrible company. Will never use again
I spent close to $70 on an arrangement for a relative who had just lost her husband. I have ordered flowers from other companies in the past and always had excellent results. I understand that substitutions need to be made from time to time, but what I received was the wrong color, size, and had almost none of the flowers that were advertised. The arrangement was so hideous and cheap-looking that I was embarrassed my aunt thought I'd picked it out for her. When I contacted ****************, all they could offer was a discoun... read more
I cannot recommend ordering through Teleflora. I used them for two Mother's Day arrangements (order # XXXXXXXXXX), paid for the Deluxe upgrade, and what was delivered was much smaller and with way less flowers than what was advertised and pictured on their website. I paid over $90 per bouquet, and all it had was a half dozen roses and a few lilies. I was completely ripped off. To make matters worse, teleflora's delivery confirmation email contains a bad link to ****************. They conveniently misspelled the email address... read more
Business response:
Hello Holiday, We are very sorry that you were not satisfied with the arrangement that was delivered. Occasionally minor changes are necessary to ensure a timely delivery. I have reviewed your order. To show our regret, I have issued partial refund of 25% to your account in the amount of $22.33. Please allow 2-10 business days for this to show on your account statement or by 6/6/18. Again, we are sorry for the inconvenience. We appreciate you as a customer and we hope you will allow us to serve you again in the future. Plea... read more
I would not recommend this company to anyone. Ordered flowers for Mother's Day, but since they could not deliver on Sunday, May XX XXXX, I settled to have them delivered the following day. I spoke with my mom on Sunday to tell her to expect the delivery. That Monday morning I got an email from Teleflora that they would not be able to make that delivery date. So arrangements were completed to have the flowers delivered on Tuesday and again called mom to update her. Thursday the 17th, I got a text from mom that the flowers sti... read more
Frequently asked questions about Teleflora LLC
How is Teleflora LLC rated?
Teleflora LLC has a 1.3 star rating with 324 reviews.
When is Teleflora LLC open?
Teleflora LLC is closed now. It will open on Monday at 9:00 a.m.
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