This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Teleflora LLC
- Business Services
- Los Angeles, CA
About this business
For more than 75 years, Teleflora has helped customers connect with the nation's best florists. The flower shops featured in the company s network have been selected for their outstanding quality and reliability standards. Bringing more than 24,000 neighborhood florists together, Teleflora lets customers send floral arrangements for any occasion anywhere across the country. All arrangements are hand-made by a local florist using the freshest flowers, and many of its bouquets are personally delivered in a keepsake vase. The c... read more
Location details
11444 W Olympic Blvd Fl 3, Ste 4, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
By far the worst, phoniest company I've ever worked with. Valentine's Day roses that order was placed three weeks prior never made it and the **************** agent had the AUDACITY to say their system was having an upgrade at 5 Pm on 2/14. DO NOT ORDER FROM HERE THEY JUST TAKE YOUR MONEY AND DONT DELIVER WHAT IS PROMISED
Business response:
Hello Valery, I am very sorry that your order was not delivered. Unfortunately, I have been unable to locate your order in our system using the information that has provided to me. I would need an order confirmation number in order to assist you further. Please contact us at X-XXX-XXX-XXXX for further assistance with this matter. It has been a pleasure to assist you. Thank you, ********* Teleflora
I PLACED AND ORDER FOR MY ANNIVESARY 2/13/19 THEY CHANGED THE DELIVERY DATE TO THE 14TH AND DIDNT INFORM ME. I WAS PROMISED A DELIVERY ON THE 14TH AND IT IS THE 15TH MY CARD HAS BEEN DOUBLE CHARGED AND STILL NO DELIVERY. MY MATE HAS BEEN FUSSING SINCE BECAUSE SHE SAID I DIDNT ACKNOWLEDGE OUR FIRST ANNIVESARY. THAN THEY YOURE ON HOLD FOREVER TRYING TO GET A REP. A SIMPLE FLOWER DELIVERY HAS BECOME A NIGHTMARE I WILL NEVER USE TELEFLORA AGAIN THIS IS THE FIRST AND THE LAST TIME EVEN WHEN THEY SAY THEY ARE GOING TO FIX IT THEY ... read more
Business response:
Hello Latonda, We are very sorry for all of the issues you have experienced with your order with us. I have reviewed your order and can confirm that your charges have been refunded in the total amount of $112.94 as 2/14/19. Please allow 2-10 business days for this show on your account statement or by 2/28/19. A complimentary arrangement is scheduled to be delivered to your mate on 2/18/19. Please accept our apologies. We appreciate your business and hope to serve you again in the future. Please contact us with any questions... read more
Flowers ordered for Valentine's day. The order was placed a week in advance. The delivery address was to my wife's work. By 3:40 P.M. no flowers delivered. Contacted ****************. 40 minutes on hold. Was informed that they have, "Between 8:00 A.M. and 5:00 P.M. to deliver." I inquired about the status of the order. I was informed it was out for delivery. By 5:00 P.M. no flowers delivered. I never received a phone call, text, or e-mail apologizing for the delay or the order being late. At 7:12 P.M. while my wife and I we... read more
Your **************** is the worst experience I've had to deal with this year. Instead of listening to what the issue is (being put on hold and then asked "remind me what was your concern again"), and lying about contacting the local floral shop (I was on the other phone with them while your rep put me on hold again), the least you can do is offer a refund. That request wasn't honored and I was asked to hang up and call through **************** again. I will never recommend or spend my money with your company again.
Business response:
Hello Kim, We are very sorry that the delivering florist was unable to complete the delivery of your arrangement to your recipient. I have reviewed your order and confirmed that the delivery was not completed. As you have requested, I have canceled your order and issued a full refund back to your account in the amount of $73.30. Please allow 2-10 business days for this to show on your account statement or by 2/28/19 depending on your financial institution. Again, I am very sorry for the issues with your order. We appreciate... read more
1 star and a A+ BBB rating shows how fraudulent this website and BBB is! What a joke
Business response:
Hello Rick, We apologize for any issues you may have experienced with our services. If you are needing any assistance, please contact us at X-XXX-XXX-XXXX with your order confirmation number and we will do our best to help find a resolution to any issues. It has been my pleasure to assist you. We hope to hear from you. Thank you, ********* Teleflora
do your self a favor stay clear from this company. I ordered flowers for my mother for same day delivery. we lost my father recently and I did not want her to go through an anniversary saddened. I got an email stating the flowers were hand delivered and not the case, as I was with her. I have spent 5 hours now, 6 calls later to be put on hold, transferred to a "supervisor" and disconnected and no one will help me. this has been upsetting and frustrating. Our family suffered a significant loss when my father passed. and for a... read more
Business response:
Hello Sara, I am very sorry for the issues with your order. I have reviewed your order. We have set your order to be delivered today, 2/14/19. A partial refund of $26.48 has been issued back to your account as of today. Please allow 2-10 business days for your refund to show on your account statement or by 2/28/19. We appreciate you as a customer and we hope you will allow us to serve you better in the future. It has been a pleasure to assist you. If you need further assistance, please contact us. Thank you, Skyler T. Tele... read more
I worked with **************** agent Riza for over an hour regarding innacurate informoation between a teleflora groupon voucher i purchased and my attempt to purchase. Riza attempted to explain, but was unable to resolve my issue. below are the details in an email i sent to ****************, but i have not received any confirmation or response. This is very disheartening and poor ****************.
Business response:
Hello Michael, We are very sorry for any issues you have experienced with your order. I have reviewed your order. A groupon code has been applied to your order and a discount has been issued. Your order total is $19.99. Again, we apologize for any inconvenience. If you need further assistance, please do not hesitate to contact us. Best regards, ********* Teleflora
If a zero would be possible that's all they deserve. A big fat nothing!
Business response:
Hello J Sunderland, We would like to thank you for your feedback. Customer satisfaction is highly important to us and we would lobe to assist you with any issues you may have. Please contact us with any questions or concerns and we will do our best to assist you. we hope to hear back from you. You can contact us at X-XXX-XXX-XXXX for further assistance. Best regards, ********* Teleflora
I recently ordered a beautiful floral arrangement off their website for my mother for her birthday. Had it sent to her work place as a surprise.... my mother send a photo with a thank you honey and the arrangement is nothing like the picture at all! I contacted Teleflora at the time they were putting on and off hold while speaking to florist. I asked if I could speak to the florist myself directly they said they couldn't disclose there info so thankfully I remembered the florist name with my purchase. I called them while on ... read more
Business response:
Hello Alyssa, Please accept our most sincere apologies for your mother not receiving the arrangement that you requested for her birthday. I have reviewed your order. I have placed a complimentary order to be delivered to your mother free of charge today, 2/1/19 , to the address on the order. Customer satisfaction is most important to us. We appreciate you as a customer and we hope you will give us another chance to provide you with the experience you deserve. It has been my pleasure to assist you. Please contact us for furt... read more
Frequently asked questions about Teleflora LLC
How is Teleflora LLC rated?
Teleflora LLC has a 1.3 star rating with 324 reviews.
When is Teleflora LLC open?
Teleflora LLC is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com