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Teleflora LLC
- Business Services
- Los Angeles, CA
About this business
For more than 75 years, Teleflora has helped customers connect with the nation's best florists. The flower shops featured in the company s network have been selected for their outstanding quality and reliability standards. Bringing more than 24,000 neighborhood florists together, Teleflora lets customers send floral arrangements for any occasion anywhere across the country. All arrangements are hand-made by a local florist using the freshest flowers, and many of its bouquets are personally delivered in a keepsake vase. The c... read more
Location details
11444 W Olympic Blvd Fl 3, Ste 4, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolute garbage. They affiliate with bottom-of-the-barrel florists, and when that florist sends garbage on your behalf, they both start blaming each other. I'll elaborate. In my case, a premium arrangement was ordered 3 days in advance to be sent to a visitation and funeral. When I arrived, our arrangement had been positioned in a place of honor adjacent to the casket. It was a shameful disaster. They had sent a big chunk of red roses- with one sticking up at least 2 inches above all the rest of them. There was no speciali... read more
Teleflora missed two scheduled delivery days. Asked for a refund. We will see if they can deliver the refund
Business response:
Hello ******, we are so very sorry your order was not delivered. I have reviewed your order and this issue appears to have been resolved. If you have any further questions or concerns, please contact us at X-XXX-XXX-XXXX. Thank you, ***** **
I ordered tulips to be delivered to my husband's office on Valentine's day. The flowers were never delivered. At 12 am on 2/15/18, I received an e-mail from Teleflora that the arrangement had been delivered. This is surprising as the office had been closed for 6 hours. My husband's office has one building with one secured entrance, so any deliveries have to go through their receptionist. This was obviously a lie- no flowers were ever delivered. I have e-mailed the company several times about this order and have had no respon... read more
Business response:
Hello ****, I'm so sorry for your dissatisfaction in your recent floral order. I have reviewed the order and can confirm that it has been canceled per your request. Please allow 2-10 days for the full refund issued on the 20th to process. Please contact us directly if you have further questions, comments or concerns so we can better assist you. Thank you, **** ** Teleflora
I would give negative star rating if I could. They completely tried to fraud me out of $175.00. I ordered flowers to be delivered the next day but they were never delivered. Called and had to wait on hour just to get a customer service representative on the line. I told them my problem and they said my order didn't process because there was something wrong with my card. I told them I've put two other orders at two other separate places and it went through no problem. I even checked my bank statement online while on the phone... read more
Business response:
Hello ******* We sincerely apologize for the inconvenience you've experienced. Regretfully after the order was placed, the system did flag it as a security risk and canceled the order. You've already received a refund which may take up to 10 business days to process. Please call us directly with any further questions or comments so we can better assist you. I want to express that this is not the typical consumer experience. Our florist network consistently delivers fresh arrangements with absolutely no complaints 95% of th... read more
Ordered flowers. Never arrived.
Business response:
Hello ****** I'm so sorry to hear of your dissatisfaction. I'm reviewing your order but it doesn't seem that you've brought this issue directly to our attention- this is the first we've heard of your concern. I did research the issue, and verified the outcome of delivery with the shop. If possible, please contact us by phone, email, chat, etc. regarding your concern so we can better assist you. Thank you, **** ** Teleflora
Never and I ******* mean never use this company they will steal your money and claimed your **** was delivered and refuse to help or give any type of refund how this **** hole of a company is still in bussness is baffling.
Business response:
We deeply apologize. we have issued a refund of 100% of the funds on the order. I want to express that this is not the typical consumer experience. Our florist network consistently delivers fresh arrangements with absolutely no complaint 95% of the time. We are sorry for the experience and hope that you'll give us another opportunity in the future.
The worst company I've ever dealt with. ZERO stars if I could. Completely misleading website and offerings. Was ripped off.
Business response:
Hello ******* I'm so sorry for your dissatisfaction in your recent order. Our records do indicate that we have spoken with you on the 13th and have addressed your concerns. Please contact us directly if you need more information on the resolution that has been processed, or if you had further questions or concerns, and we'll be happy to assist you further. Thank you, **** ** Teleflora
The company entices the buyer with amazing looking floral displays, then deliver an arrangement with a fraction of the flowers expected. Standard bate & switch operation. I paid $100.00 for the flowers and received a quarter of the expected flowers. Very disappointing. Avoid this website like the plague, else face getting ripped off by a criminal retailer. Contacted Teleflora's customer service department the very next day about the arrangement by both phone and email and they refused to address my concerns. I informed them ... read more
Business response:
Hello ****, I am very sorry for the disappointment this order has caused. I have reviewed your order and this issue has been resolved. If there are any further concerns, please contact us at X-XXX-XXX-XXXX. Thank you, ***** **
Did not deliver my purchase. Called them multiple times and they promised to call me back/email about new delivery time but never did and also to deliver it the 2nd day which did not happen. She offered to deliver it the 3rd day. Horrible customer service and all in all I think they are a scam company after reading all their reviews on social media (which I should have done in the first place). Seems the overlying theme is "we don't have a florist in that delivery area" which they never told me but is absolutely ridiculous.
Business response:
Hello ****** I am very sorry your order was not delivered. I have reviewed your order and it appears this issue has been resolved. If you have anymore questions or concerns, please contact us at X-XXX-XXX-XXXX. Thank you, ***** **
Frequently asked questions about Teleflora LLC
How is Teleflora LLC rated?
Teleflora LLC has a 1.3 star rating with 324 reviews.
When is Teleflora LLC open?
Teleflora LLC is closed now. It will open at 9:00 a.m.
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